Copper Rivet Distillery Reviews 125

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering and the promptness of delivery, often noting that products arrived quickly and on time. Many people appreciate the high quality of the products, with several mentioning the delicious taste and craftsmanship of the spirits. The service is frequently described as excellent, with consumers highlighting efficient responses and helpful communication regarding their orders. However, some customers also noted issues with packaging, reporting that items arrived loose, damaged, or in flimsy boxes, which sometimes affected the presentation of gifts. A few people experienced a lack of transit updates or confirmation emails after ordering, requiring them to chase for information.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality and delicious... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order, finding the process easy and efficient. Many reviewers praised... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as delicious,... See more

Service

Reviewers consistently express satisfaction with the service, often describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order & prompt delivery. However parcel was delivered opened as was one of the two bottles of whiskey I ordered. However given 5 stars due to the way it was dealt with by Dylan, customer servi... See more

Rated 5 out of 5 stars

I ordered a bottle of whisky as a birthday present for an afficianado. It was very well received, and I know him well enough to be certain he was pleased. The delivery service did not send me any ne... See more

Rated 5 out of 5 stars

I was visiting the UK for less than a week and really wished to bring some whisky back home to the US. Few of my friends had visited the Copper Rivet Distillery before and absolutely loved their produ... See more

Company replied

Rated 5 out of 5 stars

My son asked for this whisky for his birthday after receiving a masthouse gift pack of miniatures for Christmas. Delivery was very swift and just what we ordered thank you. Would have liked to visit... See more

Company replied


Company details

  1. Distillery

Written by the company

Award winning, family run distiller of Dockyard Gin, Masthouse Whisky, Vela Vodka and Son of Gun. Copper Rivet Distillery is respectful of tradition but a powerful innovator, seeking new ways to make farm to glass spirits which are beaters - full of flavour and smooth in character. If it takes a little longer, or cost a little more to make a better spirit for consumers to enjoy, the family behind Copper Rivet Distillery will do it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered a bottle of whisky as a…

I ordered a bottle of whisky as a birthday present for an afficianado. It was very well received, and I know him well enough to be certain he was pleased.
The delivery service did not send me any news of transit and delivery, but Copper Rivet quickly established that it had indeed been delivered very promptly.

April 1, 2026
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Rated 5 out of 5 stars

I’m Not Saying It’s Magical, But…

My order from Copper Rivet Distillery has landed, and honestly, I’m convinced they’re hiding a team of flavour wizards in the back. The damson gin is outrageously delicious, the whisky hits the spot like it has GPS, and every bottle is bursting with original, distinctively smooth, handcrafted goodness. Even better, all the ingredients come from within 30 miles, so I can sip smugly knowing I’m supporting local magic.

December 2, 2025
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Rated 4 out of 5 stars

Whisky Single Malt.

It was really easy to order the single malt,it was important as it is a gift. When it arrived it was a little loose in the package,thankfully the bottle was all intact. The price is standard for single malt but being a lady from Kent I thought it was important to support a local business & was stunned that we produced whisky in this area,my family are Scottish!
The only thing I would ask is that the item is packed correctly not loose with a bit of bubble wrap & a box that was flimsy & not put together correctly & a plastic bag over that,bottle's need to be correctly packaged, I would rather pay a little more to have it packed & protected correctly. I'm sure that the gift will be greatly appreciated. I would use again but I think I would phone the order in & ask for the item to be packed more robustly.

January 21, 2026

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