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Costway Canada Reviews 

2,037
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,288 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent value for money, noting that prices are often better than competitors and products are worth the cost. Many people are also pleased with the quality of items received, describing them as sturdy, well-built, and performing as anticipated. Additionally, consumers often report quick and on-time delivery, with items arriving well-packaged and in good condition. However, some customers also noted concerns regarding delivery services, including delays, unclear tracking information, and issues with carriers or drivers. A few other people also felt that some products arrived with missing parts, were defective, or did not meet expectations regarding quality or performance.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and functionality. Many customers express... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers expressing satisfaction, noting... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times and easy... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction with the ease of ordering, quick... See more

Price

Reviewers highlight positive aspects of price, often noting that products offer great value for money and are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great! Within a few days, you'll receive your product at a good price. The delivery service could be improved.For both orders same delivery guy. First order:The delivery driver didn't want to drive... See more

Company replied

Rated 4 out of 5 stars

Weighted umbrella base was delivered very quickly. Took off 1 star as the package that held the necessary hardware was not sealed and there were only 9 screws loose inside the packing material. A qua... See more

Company replied

Rated 4 out of 5 stars

The only thing I look for is for after delivery is support help for missing parts or RETURN POLICY ,thats why I prefer big box stores . I just receive an umbrela $350 with missing parts and a box dama... See more

Company replied

Rated 4 out of 5 stars

I picked up a fire coffee table that was half off. Was a little hesitant because I saw costway products being sold at many places and never saw the direct website before. Products support and purchasi... See more

Company replied


Company details

  1. Outdoor Furniture Store
  2. Appliance Store
  3. Baby Store
  4. Furniture Store

About Costway Canada

Written by the company

Costway Canada Banner

About Costway.ca

Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.

Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.

Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.

Choose Costway.ca for quality, value, and a better home lifestyle.

Our Promise to You

Written by the company

Trust keeps us always by your side!
Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.

Shipping and Warranty Guarantee

Fast Free Shipping & 30-Day Return

Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations. A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.

Contact info

Promotion box for Costway Canada

Get C$250 Coupons for Your Orders!

Plus free shipping across Canada on all home furniture & decor items!

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,037)

1,395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality product at reasonable…

Good quality product at reasonable prices and good customer service

July 14, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

quality was great

quality was great. very responsive

June 29, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Good service

Product quality is good

June 29, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

These chairs are great!

The chairs are perfect. The umbrella is adjustable so you can change it as the sun moves. Exactly as shown. Would buy again.

June 29, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

I bought washing machine installed and…

I bought washing machine installed and see how it goes. There was a short delay in delivery by UPS

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Great

Great ! Love it

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

Great experience

Product was delivered on time

June 18, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 2 out of 5 stars

No need.

Just purchased, waiting for receive it soon.

July 13, 2026
Costway Canada logo

Reply from Costway Canada

Hi,
We have shipped the order for you with UPS tracking number 1Z15FY342022891291 and 1Z15FY342036370309, now they are all in transit, please wait a few days for the packages.
Warm regards
Costway inc.

Rated 1 out of 5 stars

wrong service

impossible de canceller

July 13, 2026
Costway Canada logo

Reply from Costway Canada

Dear customer,
We noticed that you have placed the order#CA22026071198395 and CA12026071274367, we have cancelled the order#CA22026071198395 for you, and you also sent email to us that you want cancel the order#CA22026071198395, please note to check.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Thank you

Thank you. Both items received in good time, exactly as ordered.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Lounging To Begin!

Package of 2 Lawn Chairs arrived expertly packaged and on time. High quality product as shown through a fantastic web presence and clear portal. Great pricing coupled with a great product plus smooth shipping equals a great experience—great work CostWay! (Paul from Canada)

June 26, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Beautiful chairs

Beautiful chairs, easy to install and delivery was quick.

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

well-organized

well-organized, prompt shipping, good price, attractive product.
Peter Schulz

July 10, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Product is excellent quality

Product is excellent quality, packaged well, easy to put together, looks great. Overall very pleased with purchase and price point is excellent for the quality.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Excellent After-Service.

I really appreciate to be contacted by a real human, with real values and professionnalism. I have trust on your Service. Thank you

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Highly Recommend

The patio furniture was delivered very quickly and I may have used one of the bolts incorrectly and customer service was very helpful and sent out replacements right away. Such a good price for pretty good quality furniture. It does take some time to assemble, but very worth it.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

The directions for putting together…


The directions for putting together these chairs need to be away clearer. The chairs are great once together.

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

Many thanks for the delivery and it…

Many thanks for the delivery and it looks like it is all there. It will take some time before I will install it.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Perfect size for our patio table

I have been looking for some time for the right umbrella that would cover our patio table so that everyone would be sheltered from the sun when we are all seated together and I think I have found it it is exactly what I have been looking for and the lights are just a bonus. Excellent product

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Package arrived and satisfied

Package arrived and satisfied

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

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