Great! Within a few days, you'll receive your product at a good price. The delivery service could be improved.For both orders same delivery guy. First order:The delivery driver didn't want to drive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Weighted umbrella base was delivered very quickly. Took off 1 star as the package that held the necessary hardware was not sealed and there were only 9 screws loose inside the packing material. A qua... See more
Company replied
The only thing I look for is for after delivery is support help for missing parts or RETURN POLICY ,thats why I prefer big box stores . I just receive an umbrela $350 with missing parts and a box dama... See more
Company replied
I picked up a fire coffee table that was half off. Was a little hesitant because I saw costway products being sold at many places and never saw the direct website before. Products support and purchasi... See more
Company replied
Company details
About Costway Canada
Written by the company
About Costway.ca
Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.
Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.ca for quality, value, and a better home lifestyle.
Our Promise to You
Written by the company
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Contact info
75 Quarterman Road, N1C 0A8, Guelph, Canada
- 7783001840
- cs.ca@costway.com
- costway.ca
Get C$250 Coupons for Your Orders!
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with order
Easy ordering experience and delivery was quick and friendly. My AC unit works exactly as advertised and was simple to set up.
May 1, 2026
Reply from Costway Canada
Dear customer,
Thank you so much for your kind words! We're delighted to hear that you had a smooth ordering experience and that the AC unit is working well for you. Enjoy!
Warm regards,
Costway inc.
Good Quality,Decent Prices
I've purchased Costway items several times & I've been pleased with the quality.I'll continue to buy from them.
June 19, 2026
Reply from Costway Canada
Dear customer.
We have sent email for you about the issue, please note to check.
Please do not worry about it, we will try our best to help you.
Warm regards
Costway inc.
Reply from Costway Canada
Dear customer.
We have sent email for you about the issue, please note to check.
Please do not worry about it, we will try our best to help you.
Warm regards
Costway inc.
8 days before shipping
My package was picked up by the carrier 8 days after the transaction. No delivery date has been provided to date. I would have appreciated knowing that it would take so long or that my purchase was not available for fast delivery.
July 8, 2026
Reply from Costway Canada
Dear customer.
We have sent email for you about the issue, please note to check.
Please do not worry about it, we will try our best to help you.
Warm regards
Costway inc.
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Product says shipped (label created)…
Product says shipped (label created) since July 8th. I still have not received the product
July 9, 2026
Reply from Costway Canada
Dear customer.
We have sent email for you about the issue, please note to check.
Please do not worry about it, we will try our best to help you.
Warm regards
Costway inc.
Great
Great! Within a few days, you'll receive your product at a good price.
The delivery service could be improved.For both orders same delivery guy.
First order:The delivery driver didn't want to drive around the building to unload the shipment with a forklift. Instead, he chose to unload it by hand and needed extra manpower to help. Our second order, the delivery driver asked how many more deliveries were still coming.
June 24, 2026
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Information update via email
June 27, 2026
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Great glider !!
simple to order
delivery guy was very polite
the glider works well
very nice & sturdy
comfortable
I;m very happy with it !
July 9, 2026
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Absolutely freaking awful
Absolutely freaking awful. It’s been over three weeks. Still haven’t received my order. This company is refusing to give me my money back telling me to deal with a third-party company when they’re the ones that I ordered from!
Don’t waste your money. I’m trusting this company.
June 30, 2026
Reply from Costway Canada
Dear customer.
We regret for that problem troubled you a lot.
We have asked the Seel to provide the result for you soon. Once there is any reply, we will update for you.
Warm regards
Costway inc.
Item cam quickly and I was able to put…
Item cam quickly and I was able to put it together without assistance
June 30, 2026
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
worst customer service & product never…
worst customer service & product never gets delivered.
June 30, 2026
Reply from Costway Canada
Dear customer.
We regret for that problem troubled you a lot.
In that case, we have provided the full refund for you.
Please note to check.
Warm regards
Costway inc.
I really like the design but was…
I really like the design but was disappointed in the quality. The one door is bubbled. I’d return it but it took my husband 3 hours to put together. I’m not sure if you would consider a return and replacement of one door. That we could return, no problem.
June 30, 2026
Reply from Costway Canada
Dear customer.
We have sent email for your for the issue,
Please note to check and reply to us.
We will try our best to help you solve the problem.
Warm regards
Costway inc.
The clearance sale price for my first…
The clearance sale price for my first purchase here had me skeptical, but turned out to be great and Ill be back to Costway.
June 23, 2026
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
The customer service at costway is one…
The customer service at costway is one of the best I've called.
June 23, 2026
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Delivery time was too long..
Delivery time was too long... other providers have a faster delivery...Also the tracking information on one package mentioned " No label " for sometime which meant that the customer had no information of pickup and delivry for a while.
June 22, 2026
Reply from Costway Canada
Dear customer,
We arranged this items from our US warehouse because is out of stock in our Canada warehouse, and the shipment normally takes 10-15 business days to Canada, and tracking information will be updated until the shipment arrives Canada. So the delivery takes a long time and before they arrived at Canada, it shows label created, it does not mean we do not ship the items for you.
We have sent email for you about the issue, please note to check.
Warm regards
Costway inc.
Excellent experience all around
Had the product I was looking for
Competitive price
Free delivery
Fast arrival to my home
July 8, 2026
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Reply from Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
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