I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
Company details
- #79 of 83 best companies in Legal Services
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.1
Great
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My honest courtcasefinder service considerations
Well, for a website that provides general public access to reports and files, the layout of the website , the way in which everything is presented , the options that are provided , the capability of extending the research and background and file payment options are really nice compared to other website. It is also pretty fast , organized and trustworthy.
Also the costumer service, availability, speed and efficiency was amazing !
April 14, 2026
Reply from Courtcasefinder
Hello Thiago,
Thank you for taking the time to share your thoughtful and detailed review.
We’re delighted to hear that you found the website easy to navigate, well-organized, and efficient for your research needs. It’s especially rewarding to know that you value the range of features, accessibility of reports, and overall user experience we strive to provide.
We also truly appreciate your kind words about our customer service team. Your feedback on their availability, speed, and efficiency means a great deal to us.
If there is anything further we can assist you with, please feel free to let us know.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Constant error code don’t waste your money
The customer service is very good but the actual website is horrible. I paid for the week subscription to look into a potential tenant and it appears that they do have several cases against them and when I go to purchase the paper work I’m unable to. I’ve tried emailing twice and no response. The one time I got someone on the phone he was very nice but the actually issue was not resolved. When I enter my payment method I keep getting an error code. Don’t waste your money.
April 11, 2026
Reply from Courtcasefinder
Hello Karin,
Thank you for sharing your feedback. We are sorry to hear about the difficulties you experienced while using our website, particularly with the error code encountered during your purchase.
We’re glad to know that you had a positive interaction with our customer service team, but we sincerely regret that the issue was not resolved to your satisfaction. This is not the experience we aim to provide.
Please note that error codes during payment can sometimes be caused by temporary system issues or payment authorization problems. We recommend trying again using an alternative payment method or ensuring that all billing details are entered correctly.
We also apologize for the delay in our email response and understand how frustrating that must have been.
If you require any further assistance, please do not hesitate to let us know.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Shaquita,
Thank you for your kind review and for taking the time to share your experience.
We’re pleased to hear that you found our service fast and understanding. Your recommendation means a great deal to us.
If there is anything further we can assist you with, please feel free to let us know.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Got the info I needed through their…
Got the info I needed through their website, also very helpful once you email them.
April 13, 2026
Reply from Courtcasefinder
Hello Denis,
Thank you very much for your positive review.
We’re pleased to hear that you were able to find the information you needed on our website and that our support team was helpful when you reached out. Providing clear resources along with responsive assistance is something we continuously strive for.
If you need any further help in the future, please don’t hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Shirley,
Thank you very much for your kind review.
We’re delighted to hear that you had a great experience and that your issue was successfully resolved. Providing efficient and helpful support is our top priority, so it’s always encouraging to receive such positive feedback.
If you ever need assistance again in the future, please don’t hesitate to reach out—we’ll be happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
A very cool app
A very cool app. Gives you everything you need to know about ANY individual. I was confused with the payment and customer service was prompt and effective. I would and have DEFINITELY recommended court case finder to other people. Thank you.
April 12, 2026
Reply from Courtcasefinder
Hello Michele,
Thank you very much for your 5-star review. We’re delighted to hear that you’re enjoying the app and finding it both useful and informative.
We’re also pleased that our customer service team was able to assist you promptly and effectively with your payment query. Providing clear support and a seamless experience is very important to us.
Your recommendation means a great deal, and we truly appreciate you sharing your experience with others. Thank you again for your kind words and support.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
the agent was extremely knowledgeable…
the agent was extremely knowledgeable and went above and beyond. excellent customer service very impressed.
April 10, 2026
Reply from Courtcasefinder
Hello Christie,
Thank you very much for your 5-star review. We are delighted to hear that you were impressed with the service provided. It is especially rewarding to know that our agent’s knowledge and dedication made such a positive impact on your experience.
Providing excellent customer service and going above and beyond for our customers is something we strive for every day, so your feedback is truly appreciated.
Thank you once again for your kind words and support. Please feel free to reach out if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Excellent customer service
Excellent customer service. They listened to my concerns and made me feel heard. I would highly recommend using of your looking for information.
April 10, 2026
Reply from Courtcasefinder
Hello Lakeisha,
Thank you very much for your 5-star review. We are delighted to hear that you had a positive experience with our customer service team. Ensuring that our customers feel heard and supported is a top priority for us, so your feedback is greatly appreciated.
We are also grateful for your recommendation and your trust in our services. Please do not hesitate to reach out if you require any further information or assistance in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Helpful Rep
The rep, Mariz, was able to assist my concern. Thank you
Please remove me from all emails
April 7, 2026
Reply from Courtcasefinder
Hi Cheryl,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Mariz. We'll ensure she reads your review; this will make her day. Have a great weekend, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
It was done quickly.
April 9, 2026
Reply from Courtcasefinder
Hello Taeko,
Thank you very much for your 5-star review. We are delighted to hear that your request was handled promptly and met your expectations. Your kind feedback is greatly appreciated and motivates us to continue providing efficient and reliable service.
Please do not hesitate to reach out if you require any further assistance—we are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very helpful!
April 6, 2026
Reply from Courtcasefinder
Hi Shawna,
Thank you for your kind feedback! We’re glad to hear you found our service helpful.
If you ever need assistance again, we’re always here to help!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Clea,
Thank you very much for your kind review and for awarding us a 5-star rating. We are delighted to hear that you had a great experience with our service and that our representative demonstrated professionalism throughout your interaction.
Your feedback is greatly appreciated and serves as encouragement for our team to continue delivering the highest standard of service. Should you require any further assistance, please do not hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Michelle,
Thank you very much for your 5-star review. We’re pleased to hear that we were able to resolve your situation and that you had a great experience with our customer service.
Your kind words are truly appreciated and encourage us to continue delivering the best support possible.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Great service on cancelling order
March 28, 2026
Reply from Courtcasefinder
Hi Rosalio,
Thank you for your feedback! We’re glad to hear that our team provided great service with your cancellation.
We always strive to make the process as smooth and easy as possible, and your kind words mean a lot!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
He was excellent
March 31, 2026
Reply from Courtcasefinder
Hi Adham,
Thank you for your kind words! We’re thrilled to hear that our team member provided excellent service.
We’ll be sure to pass along your praise—they’ll be happy to hear it!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I found 2 INACCURATE ITEMS ON…
I found 2 INACCURATE ITEMS ON COURTCASEFINDER DATED JUNE, 2005.
THEY DELETED EVERYTHING. THAT IS NOT
WHAT I ASKED FOR. THEY WENT FROM BEING A 5 TO A 1 FOR NOT FOLLOWING DIRECTIONS.
March 30, 2026
Unprompted review
Reply from Courtcasefinder
Hello Susan,
I am sorry to hear about your dissatisfaction with the report you received. We try our best to provide accurate information. However, the records we have are from different public sources and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtcasefinder.com/terms.
If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The rep was very helpful in canceling…
The rep was very helpful in canceling the subscription. He was polite and kind.
March 30, 2026
Reply from Courtcasefinder
Hi Kattie,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Your rep helped with very few questions…
Your rep helped with very few questions and respect. She was friendly and professional. She needs a raise.
March 28, 2026
Reply from Courtcasefinder
Hello Dawn,
Thank you very much for your wonderful feedback. We’re delighted to hear that our representative was able to assist you efficiently while maintaining a respectful, friendly, and professional approach.
Your kind words mean a great deal to us, and we will be sure to pass along your compliments to her. Recognition like this is truly appreciated.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Service was quick and efficient
Service was quick and efficient. Rhea was very compassionate and listened to my needs and solved them professionally and empathetically. Would do business here again!
March 24, 2026
Reply from Courtcasefinder
Hello Ariana,
Thank you very much for your kind 5-star review. We are delighted to hear that you found our service to be quick and efficient. It is especially rewarding to know that Rhea provided you with compassionate, professional, and attentive support while addressing your needs.
Your feedback is greatly appreciated, and we are pleased to have had the opportunity to assist you. We look forward to serving you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Nick was amazing so helpful and…
Nick was amazing so helpful and attentive to my needs. I really appreciated his kindness today… he needs a raise
March 24, 2026
Reply from Courtcasefinder
Hello Tracey,
Thank you very much for taking the time to share your review with us.
We are delighted to hear that Nick provided you with such helpful, attentive, and kind service. It is always our goal to ensure every customer feels supported and valued, and it is wonderful to know that your experience reflected this.
Your feedback is greatly appreciated, and we will be sure to pass your kind comments on to Nick. Recognition like this means a great deal to our team.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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