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CourtRec.com Reviews 1,544

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TrustScore 4.5 out of 5

4.7

Information Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and professionalism of the staff. Many people appreciate the quick response times and the overall efficiency of the service, making their interactions smooth and user-friendly. Consumers frequently mention that their issues were resolved promptly and effectively. However, some customers experienced issues with the payment process, including concerns about recurring subscriptions and unexpected charges, leading to confusion and frustration regarding their accounts.

What people talk about most

Customer service

Users describe positive interactions with customer service. Customers consistently praise the support team... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and efficiency.... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the speed... See more

Service

Clients share positive opinions on service. Many reviewers highlight the promptness, efficiency, and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers reported being charged for services they... See more

Based on these reviews

Rated 5 out of 5 stars

Very clear and concise directions; that offered a proper and appropriate course of action in the conduct of their business and operations. They have proper format for their categorized documents. The... See more

Rated 5 out of 5 stars

I purchased a vehicle history before selling my car. Pay attention because like many of these services there is a default subscription in the pay process. I sent an email asking for a cancellation and... See more

Rated 5 out of 5 stars

I was pleased with how thorough the explanation of their charge process was. I was happy with my report information and i no longer needed any other reports. They made this very user friendly and I wo... See more

Rated 5 out of 5 stars

It was super easy to get in touch with customer support and get my account canceled and a refund for my last charge. It’s easy to forget subscriptions and not many times is it easy to cancel those sub... See more

Company details

  1. Information Service

Written by the company

Access publicly available court records in easy-to-view reports. Email support@courtrec.com or call 1-877-524-7143 for support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Charging without knowing

I use this one time in 11/2025 was charged $20. Then unknowingly charged December January February March.
Very much upset with this.

November 1, 2025
Unprompted review
CourtRec.com logo

Reply from CourtRec.com

Hello Billy,
Please contact us at support@courtrec.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

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Rated 5 out of 5 stars

Called with a concern

Called with a concern, and the issue was resolved in less than 5 minutes. This was the best experience with customer service I've received in awhile.

March 28, 2026
Unprompted review
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