I agree with others who say this is a scam company. I ordered a jacket and they sent me an email saying they shipped it but the tracking number did not allow tracking. When I contacted them they told... See more
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Happy with LV Wapity case. Is gently used as described. Shipped promptly. Always happy that Couture USA has good return policy as opposed to bag purchases from a very large consignment shop that does... See more
Company replied
I was not able to buy the product, as 4 confirmed orders were canceled without reasons. I have tried multiple different credit cards, AmazonPay, and PayPal. All got rejected even tough all payment m... See more
Company replied
This company hires people remotely to improve their ratings. I tried it only to discover to be able to complete orders you have to deposit money to "buy" the products temporarily so the reviews seem l... See more
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Company details
About Couture USA
Written by the company
Couture Designer Resale Boutique offers a wide selection of authentic pre-owned designer handbags, jewelry, accessories, shoes and apparel featuring luxury designers that include Chanel, Louis Vuitton, Gucci, Hermes, David Yurman.
Couture VIP
Sign up now for exclusive coupons and pre-sale updates before anyone else!
+75 OFF your first purchase
Sign Up100% Authentic – Free Shipping – 30-day Returns
Every item goes through a thorough review process to ensure it is a 100% authentic luxury piece, or your money back. We offer free standard ground delivery (Continental US only). All orders placed through Couture USA are shipped fully insured.
Contact info
10117 Montague St, 33626, Tampa, United States
- (888) 969-7455
- service@coutureusa.com
- coutureusa.com
2.4
Poor
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Couture USA
Hi Lindsay,
We’re so happy to know you love our boutique. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
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I love this store
I love this store. I have had the experience of being both buyer and seller and both were great. I would highly recommend checking it out if you haven’t done so already.
November 15, 2020
Reply from Couture USA
Hi Cynthia,
We’re so happy to have you as a loyal customer and consigner. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Great service
Great service, fast delivery and as always everything I’ve ever bought here has been pristine!
November 10, 2020
Reply from Couture USA
Hi Mande,
We’re so happy to know you always have an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Always a great experience!
November 10, 2020
Reply from Couture USA
Hi Tony,
We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Great finds
Great finds! Why pay retail!! I love this place and would recommend it to any one wanting a great new piece to add to their wardrobe!
November 10, 2020
Reply from Couture USA
Hi Cheryl,
We’re so happy to know you love our products and to have you as a loyal customer. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
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Unique Tiffany piece...as described.
Unique Tiffany piece...as described.. Reasonable price for high quality ..like new!
Thanks Couture...for keeping your promise...!
November 9, 2020
Reply from Couture USA
Hi Dhana,
We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
A Couture Purchase For A Special Birthday
My wife had shopped for a particular handbag for months, but she is very value-conscious and knew that by avoiding a full-price purchase, she would have money left over for another purchase. :-). The handbag arrived quickly and it was in perfect condition. As promised, it included the bag/pouch as new. Thank you!
November 9, 2020
Reply from Couture USA
Hi Richard,
We’re so happy your wife loved her purchase and is enjoying her new bag. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Excellent products
Excellent products. Items as described always, arrive at the time stated. Excellent!
November 7, 2020
Reply from Couture USA
Hi Maria,
We’re so happy to know you love our products. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Reply from Couture USA
Hi Paul,
We’re so happy to know you love our store. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
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I've purchased several pieces and have…
I've purchased several pieces and have been satisfied with all jewelry & bags..
November 5, 2020
Reply from Couture USA
Hi Tomekico,
We’re so happy to have you as a loyal customer. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
My experience was great
My experience was great! The product came quickly and was is great condition as stated! I would buy from them again!
November 3, 2020
Reply from Couture USA
Hi Lauren,
We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Business done right...
I love doing business with a company that allows for easy returns.
October 27, 2020
Reply from Couture USA
Hi Wendy,
We’re so happy to know you had an easy and smooth shopping experience with us. We try our best and truly appreciate your review and feedback.
Love this store
Love this store. Always willing to help and items come in a timely manner
October 26, 2020
Reply from Couture USA
Hi Kay,
We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
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Great costumer service
October 25, 2020
Reply from Couture USA
Hi Soni,
We’re so happy to know you had a great experience with us.
We try our best and truly appreciate your review and feedback.
Great experience
I ordered online and came in to the store to pick up the purse. Staff was very friendly and helpful. Love the bag. Would definitely purchase from them again.
October 18, 2020
Reply from Couture USA
Hi Erica,
We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
Awesome
The ladies are always so helpful when I go in. I brought a couple items for consignment and they appraised quickly. While making my purchase the were informative and attentive. Great experiences!
October 17, 2020
Reply from Couture USA
Hi Ashley,
We’re so happy to know you had an amazing consignment and shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase and look forward to doing business with you soon!
Reply from Couture USA
Hi Julia,
We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
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Always the best quality and service…
Always the best quality and service from Catherine and staff; has been this way for the past 10 years that I have been a very satisfied customer...Thank you Catherine
Jacqueline St.Petersburg Fl
October 17, 2020
Reply from Couture USA
Hi Jacqueline,
We’re so lucky to have a loyal customer like you with us for so many years. We try our best and truly appreciate your review and feedback.
Thank you for your support!
life long customer
I have been purchasing from couture USA for years and I’m never disappointed, each item I received has come exactly as described, I’ll be a customer for life!!
October 16, 2020
Reply from Couture USA
Hi Monique,
We’re so happy to have you as a loyal customer. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
I love shopping at couture I Rate them…
I love shopping at couture I Rate them with, giving excellent customer service
October 15, 2020
Reply from Couture USA
Hi Deloris,
We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.
We hope you enjoy your new purchase!
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