Coach house insurance is hard to come by especially if insuring joining garages, easy to set up fully online, price reasonable compared to other specialist insurers. Why only 4 stars, as the real t... See more
Company replied
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See what reviewers are saying
I found purchasing buildings and contents insurance. Through cover builder simple really straight forward and there's the added bonus of the live chat team if you have any questions happy days keep... See more
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Was a little weary having never heard of coverbuilder before and wondered if they may have been a phantom. Found them on topcashback so came to the conclusion they were real. Everything seemed to go... See more
Company replied
I was able to get reasonably priced buildings and contents insurance even though I teach from home and my home has a flat roof - these 2 things exclude me from many insurers. All easily organised on... See more
Company replied
Company details
Information provided by various external sources
CoverBuilder is one of the UK's leading providers of specialist home insurance, covering the growing number of people out there who have issues finding cover or who are being charged extortionate prices. We work with major UK insurers to provide a choice of policies to our customers. Think of us as a form of comparison website where we negotiate deals and offer you a policy to match your needs.
Contact info
Drake House, Plymouth Road, CF64 3TP, Penarth, United Kingdom
- 0333 358 3 359
- help@coverbuilder.co.uk
- coverbuilder.co.uk
Reply from CoverBuilder
Hi Richard, thank you for your kind review, we're glad we could offer you a competitively priced policy.
Kind regards,
CoverBuilder
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Very good company very efficient could…
Very good company very efficient could recommend them
February 22, 2018
Unprompted review
Reply from CoverBuilder
Hello Peter, we're so pleased to hear that you are pleased with your CoverBuilder policy, thank you for taking the time to leave a review!
Best regards,
CoverBuilder
It was very simple to setup on the web…
It was very simple to setup on the web and they were the best quote with better than rest cover included.
February 22, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your great review, it's always good to hear that our website was simple to use!
Best regards,
CoverBuilder
All done online
All done online - simple and straightforward to take out policy.
February 16, 2018
Unprompted review
Reply from CoverBuilder
Hi Paul, Thanks for taking the time to leave your feedback, we're glad to hear that you found the purchasing process simple.
Best regards,
CoverBuilder
Excellent easy service
Very easy to go through options and a great price with documents easily accessible
February 15, 2018
Unprompted review
Reply from CoverBuilder
Hi Tracey, thank you for your 5-star review, it's always good to hear that customers are pleased with their experience with CoverBuilder.
Best regards,
CoverBuilder
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Simple to use, caters for modern building methods
Service was simple and clear to use. Also catered for modern building methods like Zinc roof and SIPS construction. Very pleased.
February 15, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your lovely review, it's always great to hear that our website is simple to use!
Best regards,
CoverBuilder
Very straight forward and competitive…
Very straight forward and competitive pricing. Level of cover increased from previous provider at a lower cost so satisfied so far!
February 15, 2018
Unprompted review
Reply from CoverBuilder
Hello Bruce, It's great to hear that we were able to offer you a more competitive deal on your home insurance, thank you for taking the time to leave your feedback!
Best regards,
CoverBuilder
Highly recommended
Very easy to deal with. The customers service team were extremely helpful. The policy is also a good price for the level of cover. Highly recommended.
February 15, 2018
Unprompted review
Reply from CoverBuilder
Hi Amy, Thank you for your review, we will certainly pass your kind feedback on to the customer services team.
Best regards,
CoverBuilder
EXcellent service and so quick
EXcellent service and so quick. I have no reservation to recommend this company.
February 15, 2018
Unprompted review
Reply from CoverBuilder
Hello Kalpana, Thank you for your 5-star review, we're very happy to hear that you would recommend us!
Best regards,
CoverBuilder
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Simple and easy to use
Simple , straightforward and most of all realistic pricing based on actual circumstances. Thank you.
February 8, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your great feedback, we're pleased you found it straightforward to purchase your home insurance from us.
Kind regards,
CoverBuilder
Really pleased very easy and painless …
Really pleased very easy and painless to sort out
February 1, 2018
Unprompted review
Reply from CoverBuilder
Hello Tracy, thank you for taking the time to leave us a review, it's great to hear that you found it easy to set your policy up.
Best regards,
CoverBuilder
Extremely helpful and pleasant
Extremely helpful and pleasant customer services assistant who was knowledgeable and efficient and ensured questions were answered with a minimum of time and effort.
February 1, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your great review, we'll be sure to pass on your kind feedback to the customer services team!
Best regards,
CoverBuilder
Used a comparison site and good value …
Used a comparison site and good value for cover given. Process simple and forms easy to complete and cover arranged extremely quickly
January 23, 2018
Unprompted review
Reply from CoverBuilder
Thank you for taking the time to leave your review, we're pleased to hear you were able to arrange cover quickly and easily.
Kind regards,
CoverBuilder
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easy but no aknowledgement!
Easy to use website, Very straightforward but after 4 days I would have expected at least an acknowledgement by email! Nothing yet!
January 23, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your review and welcome to CoverBuilder. We’re sorry to hear that you didn’t receive your automated confirmation email, we will look into this. Your documents are in the post and will arrive in the next day or two.
Best regards,
CoverBuilder
Excellent Quote, easy to use website. Needed to contact via online chat to view documents, fast efficient service👍
January 20, 2018
Unprompted review
Reply from CoverBuilder
Hello Ash, thank you for taking the time to leave your great review, we're glad you were pleased with our service.
Best regards,
CoverBuilder
easy to use
easy to use, good policy , covers building work allowed online policy application .
January 19, 2018
Unprompted review
Reply from CoverBuilder
Thanks for your great review Graham, we're pleased you found the website easy to use.
Best regards,
CoverBuilder
The quote/purchase process needs improvement
When filling in the online quote form, I couldn't enter a non-UK phone number, even though the correspondence address was outside the UK.
Prior to purchase, the generic documentation did not correctly reflect the details of the insurance I sought to purchase. However, to proceed, I had to tick the box to confirm that this was the insurance I wanted.
After purchase, I was sent 87 pages to read, spread over 11 pdf files! Really???
My credit card was then debited by an organisation called 'The Source', with which I had had absolutely no dealings.
All in all, purchasing was a rather shabby experience.
January 18, 2018
Unprompted review
Reply from CoverBuilder
Hello Jean, thank you for your valuable feedback – you’ve highlighted some key areas where we can improve our website for future customers which we will certainly be investigating further. We are bound by regulatory obligations in regards to your documentation, however we will also review this to see where we can improve how this information is delivered to customers.
Best regards,
CoverBuilder
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On line application form is only …
On line application form is only designed for 'one size fits all' found it difficult to accomodate my circumstances and needs, and after talking on line found it helpful but would have been better to have had human contact to discuss my circumstances.
January 18, 2018
Unprompted review
Reply from CoverBuilder
Thank you for taking the time to leave your feedback. It's always useful to hear customer’s thoughts in order to continually improve our service. We will be looking to update our website to ensure the number for our customer services team is more prominent.
Best regards,
CoverBuilder
Easy to understand and very reasonable …
Easy to understand and very reasonable prices
January 18, 2018
Unprompted review
Reply from CoverBuilder
We're pleased to hear that you found our system easy to use, thank you for your 5-star review!
Kind regards,
CoverBuilder
Easy to use and good value
January 18, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your 5-star review Paul, it's great to hear you found our system easy to use and the policy good value.
Best regards,
CoverBuilder
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