CoverBuilder Reviews 230

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

Coach house insurance is hard to come by especially if insuring joining garages, easy to set up fully online, price reasonable compared to other specialist insurers. Why only 4 stars, as the real t... See more

Company replied

Rated 5 out of 5 stars

I found purchasing buildings and contents insurance. Through cover builder simple really straight forward and there's the added bonus of the live chat team if you have any questions happy days keep... See more

Company replied

Rated 5 out of 5 stars

Was a little weary having never heard of coverbuilder before and wondered if they may have been a phantom. Found them on topcashback so came to the conclusion they were real. Everything seemed to go... See more

Company replied

Rated 5 out of 5 stars

I was able to get reasonably priced buildings and contents insurance even though I teach from home and my home has a flat roof - these 2 things exclude me from many insurers. All easily organised on... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

CoverBuilder is one of the UK's leading providers of specialist home insurance, covering the growing number of people out there who have issues finding cover or who are being charged extortionate prices. We work with major UK insurers to provide a choice of policies to our customers. Think of us as a form of comparison website where we negotiate deals and offer you a policy to match your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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Rated 4 out of 5 stars

Just signed up with Cover Builder for …

Just signed up with Cover Builder for my insurance - too early to tell but if their aftersales is as good as their help in providing a new policy I am very hopeful. Great service

January 17, 2018
Unprompted review
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Reply from CoverBuilder

Thank you for taking the time to leave your kind feedback, we're glad to hear that you have been pleased with our service so far.

Best regards,

CoverBuilder

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Rated 5 out of 5 stars

The website was so clear and easy to …

The website was so clear and easy to use. To top it all the price was fantastic. I would recommend to anyone.

January 16, 2018
Unprompted review
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Reply from CoverBuilder

Hi Rosina, We're so pleased to hear that you found our website easy to use and that we were able to offer a great price for your cover.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

I found the online form easy to follow.

I found the online form easy to follow.

I had to go on chat line to add a clause regarding contact details to my records as there was no option to on this via the form.

The lady I chatted with Catrin was very helpful, so very happy with the service.

January 16, 2018
Unprompted review
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Reply from CoverBuilder

Thank you for your great review, we're glad you're happy with the service provided. We will be sure to pass on your kind feedback.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

Fabulous helpful staff thank you

January 16, 2018
Unprompted review
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Reply from CoverBuilder

Hi Carol, thank you for your 5-star review, we're delighted to hear that you found our staff so helpful.

Kind regards,

CoverBuilder

Rated 4 out of 5 stars

I know there are a lot of options to …

I know there are a lot of options to click through but some of them were a little contradictory in nature

Things like being asked if the property is habitable (currently not), but then being asked who else lives there. For example.

Overall though it was fairly straightforward.

January 16, 2018
Unprompted review
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Reply from CoverBuilder

Thank you for taking the time to leave your review. It's great to hear that overall you found our quote process straightforward - we will be discussing your feedback to see where we can make further improvements.

Best regards

CoverBuilder

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Rated 5 out of 5 stars

Great service

Easy to set up online & when I did have a few queries, the lady on the phone was very helpful!

January 9, 2018
Unprompted review
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Reply from CoverBuilder

Hello Steph, thank you for your review. It's great to hear that our staff were able to help you with your query.

Best regards,

CoverBuilder

Rated 4 out of 5 stars

Affordable Home Insurance for Home due to undergo building work

I am due to start building work and the home insurance provider I had been with put a lot of exclusions on my policy which was due to expire in the middle of the building work so I decided to look for another policy. Of all the providers I looked at who would cover my property building and contents the options offered by CoverBuilder were the best in terms of value and level of cover. I twice while I was trying to make a decision used the web chat which was quick and very helpful. The only reason I never give 5 stars is due the to fact that until you have experience with a company and had a problem you do not know how good the company is.

January 8, 2018
Unprompted review
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Reply from CoverBuilder

Hi Valerie,

Thank you for your review, we're pleased to hear that we were able to offer you the best value policy for your needs.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Would definitely use again!

Comprehensive cover, thorough, complete and very competitive rates. Would definitely use again!

January 4, 2018
Unprompted review
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Reply from CoverBuilder

Thank you for taking the time to leave your kind review. We're happy to hear that you were able to find the right cover, at the right price.

Kind regards

CoverBuilder

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Rated 5 out of 5 stars

Nearly 50% cheaper than my previous …

Nearly 50% cheaper than my previous insurer, very straightforward to set up to.

January 4, 2018
Unprompted review
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Reply from CoverBuilder

Hello Nigel, thank you for leaving your feedback. It's great to hear that you were able to make such a saving on your home insurance.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Cheapest quote

Cheapest quote. Simple to use website.

January 4, 2018
Unprompted review
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Reply from CoverBuilder

Hi Kunal, thank you for taking the time to leave your 5-star review.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Agent was very helpful polite and …

Agent was very helpful polite and friendly . She was able to resolve my query and offer other extra free services . Really pleased

January 4, 2018
Unprompted review
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Reply from CoverBuilder

Thank you for your great review Mairi, we're really happy to hear that you were pleased with the service you received.

Best wishes,

CoverBuilder

Rated 5 out of 5 stars

easy to set up cover

easy to set up cover at a very good price

January 2, 2018
Unprompted review
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Reply from CoverBuilder

Hi Peter, thank you for taking the time to leave your feedback. We're happy to hear that you found the service easy and your price competitive.

Best regards

CoverBuilder

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Rated 5 out of 5 stars

Straight forward and easy to purchase

Very good, easy website to use.

January 2, 2018
Unprompted review
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Reply from CoverBuilder

Hello Laura, thank you for your review. It's great to hear that you found the service simple to use.

Kind regards

CoverBuilder

Rated 5 out of 5 stars

House renovation insurance

I was looking for a house building insurance cover for a property that will be empty whilst I am renovating it. The policy from Cover the Builder fits the bill at a very good price.

December 30, 2017
Unprompted review
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Reply from CoverBuilder

Hi Dave,

Thank you for taking the time to review your home insurance, it's great to hear that we were able to offer you a good price for your cover.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

It was quick and easy to get a policy …

It was quick and easy to get a policy sorted to cover my needs. I only envisaged needing it for a short time while waiting for completion on my house sale. There was no problem with do that and the call centre staff were very hepful and supportive in providing answers to my questions

December 24, 2017
Unprompted review
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Reply from CoverBuilder

Hi Carol,

Thank you for your great review, we'll be sure to pass your kind feedback on to the team.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

Coach House Insurance

Very easy to set up on line

December 21, 2017
Unprompted review
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Reply from CoverBuilder

Thank you for your kind feedback, we're pleased to hear that you found your policy easy to set up.

Best regards,

CoverBuilder

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Rated 5 out of 5 stars

Very straightforward at a good price

Very straightforward at a good price.

Found through price comparison website - but additional questions on website cleared up any ambiguity.

December 20, 2017
Unprompted review
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Reply from CoverBuilder

Hi Michael, thank you for your review. We're really happy to hear that you found a competitive price for the cover you needed.

Kind regards

CoverBuilder

Rated 4 out of 5 stars

Very satisfied overall.

Straightforward questions, easy to fill in. Good quote, which we decided to accept. There was a slight snag at the end of the application process when we were diverted to the credit check, which meant we weren't quite sure if the application had been submitted so we did it again and this time it went through. Very satisfied overall.

December 20, 2017
Unprompted review
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Reply from CoverBuilder

Hello Paul, thank you for taking the time to leave your review. It's great to hear that you are happy with your policy; we will be discussing your feedback, to see what we can learn and identify where we can improve the online user experience.

Best regards

CoverBuilder

Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process to complete. Good product range that offers affordable content and buildings cover.
No need for lengthy phone calls or mass amounts of paperwork.

December 19, 2017
Unprompted review
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Reply from CoverBuilder

Hello Gillian, thank you for your kind review. It's great to hear that you found the service quick and affordable.

Best regards

CoverBuilder

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