Cover My Reviews 

Automatic renewals, however no email reminders that they are going to take the money. Since this happened I have contacted them to stop the policy and after 2 weeks still no response.

Poor service, poor customer service and left me and my car strandard 90 miles away from home after refusing to take my car home, despite it being an option in the policy.

Covermy automatically puts you on auto-renew. However, they did not inform me of my renewal quote prior to taking the premium from my account. I think this is very poor customer service.

LBroke down on the motorway on the hard shoulder. Rang for help and was told l would be towed to local garage. Explained l had national cover and needed to complete my journey urgently (another 150 miles). Was told car had to go to garage within 40 miles and towing to destination wasn’t an option. Wouldn’t send anyone to roadside to try and assess problem. Call kept dropping out and no one rang me back or logged my breakdown until l had rung 3 times. Recovery eventually arrived after 3.5 hours sat on the hard shoulder by myself. Ended up paying nearly £900 to get to my destination. Have emailed a complaint but they haven’t bothered to reply. Definitely avoid this company

Great service and a great price. Thank you

I didn’t receive a renewal notice & the company took the money anyway & auto-renewed. I didn’t want to renew S the one time I rang for assistance no one answered the phone (maybe because it was a weekend?). I have requested my payment to be refunded but 10 working days later I’m still waiting for the money to be refunded!

Excellent price. Clear to see what was covered. Really easy to set up.

The process of changing my address on the system and renewing my cover was handled by a personable agent quickly and efficiently.

Cover my breakdown don't even deserve 1 star! I called them this week for help after the car lost power on a dual carriageway. I was with my 9 year old daughter. The operator I spoke with was very aggressive and told me they wouldn't tow me to my chosen garage as it was over 25 miles away and that I only had Local cover. They didn't even offer for someone to come and look at the car. I rang them again, and after nearly 15 minutes of it ringing out I gave up. We were left abandoned on the side of the road, miles from home. After a lot of stress and upset I managed to sort my recovery home through another company. I then looked up my policy. It turns out I had National recovery! They lied on multiple occasions. There was no point paying for a service that is non existent!

Quick and easy to do

Excellent customer service.

l did not wont to renew .please give my money . thank you. david royce

Bought through compare the market where I can it says my car registration is 2014. Then on their site it somehow changed to 2025 which I didn’t do. Called me to say I had lied and they were going to either have to cancel my policy or I was going to have to pay an extra amount. Scam.

I have had cover for a good few years but have never needed it however recently my car developed a coolant leak very close to home so I carefully drove the car home (less than 2 miles) taking note of the instructions being flashed up on the dashboard. I drove home as the nearest garage was much further away. Home cover was included in my policy but the company refused to provide a service as they said I had driven the car with a "known fault" i.e. the coolant leak and I should have driven instead to a garage to get it fixed (which was too far away!) I complained to the company who did say they were right to refuse to help but they did concede that I had not been trying to obtain an advantage under the policy so they said they would tow the car to the garage. Given their response came nearly a week after the breakdown had happened I had by this time had to pay others to tow my vehicle 10 miles to the nearest dealer who could fix it. In lieu of them towing it in I asked if they would cover the costs I had to pay to get it towed in myself but they ignored my email and 2 chasing emails I sent afterwards. I would be very wary about taking a policy with this company.

They took my payment and I haven't received any email or correspondence giving me my policy number and when you ring because you don't have a policy number they can't help.

Good reminder and all done with minimum effort on my part.

Easy to renew. Fortunately I have never had to use the cover