Amazing experience with this seller, I needed to order quite a lot of clay and their cusomer service was truely one of a kind keeping me updated throughout - my order was packaged immediately & delive... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Shopping with a small business really does make a difference! Unbelievable customer service from the owner. I was worried about extra charges and customs sending to Ireland and she went above and... See more
Absolutely amazing service !!! So quick and any questions I had were answered very quickly and professionally! The items were packaged so well and secure all arrived perfect. Ready to use and... See more
Company replied
I discovered this website a few months back and glad I did. There's a good variety of clays and colours available and at good prices. The website itself is easy to navigate, and the checkout process i... See more
Company replied
Company details
Written by the company
Craft Cellar is a family business. Our online shop specialises in polymer clay and all the tools and finishes needed to complete any project. We work closely with leading brands FIMO, Sculpey and Cernit and aim to never be out of stock of key colours and items. We hate to disappoint so we closely monitor stock levels to avoid running out. We ensure we maintain a personal touch in everything we do, and love building a relationship with our regular customers. We also try to adhere to any special requests for specific colours or items we may not yet stock. Orders are packed by hand and sent out the same day whenever possible. We offer a range of postage options starting from £1.95 for a small order, to guaranteed next day delivery. Standard delivery is also free for orders over £60.
Contact info
8 Half Mile, LS131BW, Leeds, United Kingdom
- 07711586368
- natalie@craftcellar.co.uk
- craftcellar.co.uk
Shopping with a small business really…
Shopping with a small business really does make a difference!
Unbelievable customer service from the owner. I was worried about extra charges and customs sending to Ireland and she went above and beyond to provide support and kept me updated. So friendly and helpful!
Of course, clay was great too :-)
April 1, 2026
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Great communication
Great communication, quick delivery & quality products…will definitely be ordering again!
April 1, 2026
Reply from Craft Cellar
Aww thank you Sally, that is so good to hear!
I have already placed my 3 order
I have already placed my 3 order, great prices and fast delivery . I m very happy and will recommend Craft Cellar .
April 13, 2026
Unprompted review
Reply from Craft Cellar
Hi Alexandra, thank you so much for the lovely review!
Star service!
I have bought from Craft Cellar on many occasions - the service is excellent - I have received my orders very quickly, and the items are always good quality at a very good price!
April 13, 2026
Unprompted review
Reply from Craft Cellar
Thank you so much Jillian, I'm so happy to read this :D
Craft Cellar is the only place I get my…
Craft Cellar is the only place I get my clay from now! Excellent selection of brands and all the colours of the rainbow (and more). Always fast delivery and perfectly packaged ❤️
April 2, 2026
Reply from Craft Cellar
You are so sweet Keli, thank you so much for the lovely review :)
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Always a great experience
Always a great experience. Good communications, speedy delivery. Great prices They only place I buy my clay from.
April 1, 2026
Reply from Craft Cellar
Thank you so much! 😊
Great store
I have ordered from Craft Cellar several times over the years and I have always found that they offer the best pricing. The service is excellent and they remain my go to store for polymer clay.
March 30, 2026
Reply from Craft Cellar
Thank you so much Lynne, you're an important part of our little business. I really appreciate your orders :)
AMAZING!!!
Arrived so fast! And perfect clay!! Such brilliant prices and an amazing range of colours!
My go to place for clay! Multiple orders already and will be back again and againnn
March 29, 2026
Reply from Craft Cellar
Thank you Maisie, you are so kind!! 🥰
2nd time I have ordered from here
2nd time I have ordered from here, really happy with my items. Thank you🥰
March 27, 2026
Reply from Craft Cellar
Thank you for taking the time to leave this review Fiona :D
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All great and quick.
All great and quick.
Very satisfied.
Will be even more happy if sometimes some offers or discounts appear.
March 27, 2026
Reply from Craft Cellar
Hi Denis, you are in luck! - we currently have a FIMO offer on right now, and you qualify.. I am going to email you now :)
Fast delivery and great prices
Fast delivery and great prices. The widest collection of polymer clay that I have ever found. I will be buying all my clay from here from now on.
Perfect.
March 26, 2026
Reply from Craft Cellar
Thank you! I'm so pleased you are happy with everything. If you ever have any queries at all just get in touch via email, i'm always here to help :)
5* Craft Cellar - Always Great Service
Always Great Stock Levels of the Products i order. Always Excellent Value for Money Prices.
Dispatched quickly and sent Tracked which is always appreciated.
Very Happy to Recommend Craft Cellar to all !
5* Service
March 6, 2026
Reply from Craft Cellar
Wow Carol, I'm so happy to read this! What a lovely review, thank you so much 😊
Second time I ordered and I feel like…
Second time I ordered and I feel like I’m being treated like a queen. Once i put my order it’s being sent straight away and delivery is really quick!
I love the little note saying thank you!
Also prices are really good too !
Strongly recommend!
March 31, 2026
Unprompted review
Reply from Craft Cellar
I am so pleased to read this, honestly thank you so much! ❤️
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Excellent & so fast
Excellent products and really fast delivery. Will definitely order again. Thanks for upgrading the delivery as well. Everything has arrived fast and in perfect condition.
March 31, 2026
Unprompted review
Reply from Craft Cellar
Thank you for taking the time to leave this review. That is such good news! I hope you enjoy your clay :)
Very quick delivery
Very quick delivery, well packaged as well! Will purchase again x
March 30, 2026
Unprompted review
Reply from Craft Cellar
Thank you so much Monica ❤️
Great service and super quick delivery
Great service and super quick delivery. Really appreciate the hand written thank you card inside my order.
March 28, 2026
Unprompted review
Reply from Craft Cellar
Hi Abbie, thank you so much for the review! :o)
Very quick delivery
Very quick delivery. Excellent range of products. Will be using again 🙂
March 20, 2026
Unprompted review
Reply from Craft Cellar
Thank you so much!! :D
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LOVE this small business
LOVE this small business! As a small business owner myself I love being able to get my supplies from another small business. Always the best prices around, great customer service, fast dispatch and fast delivery.
March 23, 2026
Unprompted review
Reply from Craft Cellar
Thank you Becky, I'm so grateful to you for taking the time to write this. I'm glad you are happy with the service!! 😊
Reply from Craft Cellar
Thank you so much Sue! I'm so happy to read this!! 🌟
Good range of products
Good range of products, website is easy to navigate & quick delivery
March 4, 2026
Reply from Craft Cellar
Thanks for the great feedback Erica, it's good to know the website is easy to navigate :)
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