The session reminder popped up, then the close button froze. I support reminders, but locking the screen while the round is still moving is such a clumsy way to do it. No big speech from me, just fix... See more
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photographed the licence on the worktop, rejected for glare. moved to the window, rejected again. scanned it at work, rejected for being a scan. four attempts for one KYC document and the cashout froz... See more
so 3 months, 2 bonuses with one of them voided, a cashout sat pending into day 6, and about 4 chats that all ended with the same processing paragraph. i have stopped trusting the cashier page numbers
The site kept my favourites for a day, then wiped them after logout. Small problem, sure, but the lobby search is slow and half the thumbnails reload every time. It made the whole thing feel unfinishe... See more
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No way to see how long I have been…
No way to see how long I have been logged in.
Card removed itself mid-withdrawal.
first time cashing out and I did not…
first time cashing out and I did not know it would take this long. Aisha on chat said seven to ten working days for a debit card, which is not what the promo page said
The withdraw button sat behind the…
The withdraw button sat behind the keyboard on a battered Galaxy
The minimum cashout changed only after…
The minimum cashout changed only after I had deposited.
Fullscreen worked once
Fullscreen worked once, then the sound setting came back on after reload
Tiny thing, but I had already turned it off twice
I saved a screenshot before closing the page
The issue stayed unresolved in the history
I checked the terms before starting
I checked the terms before starting, but the money never reached my bank. That left me feeling misled rather than simply unlucky.
On Sweet Bonanza the balance wasn't…
On Sweet Bonanza the balance wasn't updating after each round, it lagged a few seconds behind. Ended up staking thinking I had less left than I actually did.
seriously
seriously, login worked once, then the verifycation page kept looping. I reset the password twice and ended on the same screen
photographed the licence on the…
photographed the licence on the worktop, rejected for glare. moved to the window, rejected again. scanned it at work, rejected for being a scan. four attempts for one KYC document and the cashout frozen throughout!
three agents
three agents, three answers on the same wagering rule, none matching the terms
Mobile login was broken
Mobile login was broken. I tried logging in from my phone while waiting for a train. Every successful sign-in sent me straight back to the login screen, even after clearing the browser and requesting a new password. It turned a quick session into fifteen minutes of troubleshooting. What I disliked was wasting my break fixing an access problem that never should have happened.
The site kept my favourites for a day
The site kept my favourites for a day, then wiped them after logout. Small problem, sure, but the lobby search is slow and half the thumbnails reload every time. It made the whole thing feel unfinished.
8 minutes to load Gates of Olympus
8 minutes to load Gates of Olympus, TWICE, then when it finally opened the balance was showing my old figure until i refreshed. no idea if the two spins in between counted.
On Fishin' Frenzy the balance wasn't…
On Fishin' Frenzy the balance wasn't updating after each round, it lagged a few seconds behind. Ended up staking thinking I had less left than I actually did.
The session reminder popped up
The session reminder popped up, then the close button froze. I support reminders, but locking the screen while the round is still moving is such a clumsy way to do it. No big speech from me, just fix the page before people pay.
The live roulette lobby showed open…
The live roulette lobby showed open seats, then each table said full after I clicked
I refreshed three times and got three different counts
What a faff for one simple game Absolute faff
reality check reminder never appeared.
Started a small 61 cashout mainly to…
Started a small 61 cashout mainly to test the cashier. It moved to processing then back to balance, and the reason field just said "manual review". Support still had the same old note afterwards.
The welcome offer looked simple until…
The welcome offer looked simple until the bonus wallet opened. Cash balance and bonus balance kept switching order, and I nearly played from the wrong one. The account page gave me nothing clearer.
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