Creative Lighting Reviews 251

I ordered 4 lights: 1 missing, 1 broken. When I asked to return the shipment for a refund, I could return if I paid for the return and customs to China (70€!) OR I could keep the goods and they would refund 30€ out of 140€ that I spent... After several mails.. guess what.. no response, no 30€.. nothing! TOTAL RIP OFF!

I spent >SGD300 on 5 Brightly Motion Lights and 3 clip on book lights and was greatly disappointed when the products arrived. First, the delivery packaging was wrapped unprofessionally in plastic, not in a box as expected of a Swedish company. Secondly, the products came in very cheap, old and discolored packaging. For the products themselves, the "magnetic stickers" for the Brightly Motion Lights didn't even have any magnetic effect - they were just 2 small pathetic stickers for a long 50cm light. As for the clip on book lights, they were so flimsy to handle! Overall, everything just told me that I have been cheated!

I wrote to them and like other customers, they offered gift card for future purchase, and I was told to return the items to a place in Shenzhen China.

I would urge all to avoid this Creative Lighting website!

Bought 4 table lamps. Not cheap but as they advertise as good quality Swedish I was prepared to pay. Eventually arrived and they are so tacky, plastic and give little light they are useless.
Do not buy from this company.

This is a scam. My item was never delivered and they refused to assist and were very disrespectful, I have raised a complaint with the consumer protection.

I feel embarrassed for trusting their website reviews and not looking on trust pilot first. I bought Solar Powered Garden Spotlight × 1
10 / Multicolour. They arrived in about a week or so which was okay and they were well packaged and not broken. But the products themselves are made from that cheap plastic that you can tell will crack and break easily, the packaging is really cheap too, the website looks quite good but the products are like the sort of thing you find in pound stores, nothing wrong with pound stores stuff if you are paying that sort of price. I wanted them to light up some trees but the light they cast would just about light up a garden gnome. I put them out for a party and we all had a laugh about trying not to be dazzled by their brightness. People actually couldnt see the lights until I got them to look really carefully, it became a game. I am so disappointed that I fell for this marketing and wasted over £170 or something like that. I can’t be bothered to ask for a refund because I can see other people have and they haven’t got anywhere. Maybe there other stuff is okay but these garden lights are a waste of time. Not worth a quarter of the price and do not light anything up.

DON’T order from this company. They say they’re Swedish but in fact have their factory in China. If you don’t like the item you purchase they tell you must return it to China and pay the postage. They might offer you a refund of no more than 25% of the original cost. The item I ordered for over £90 ended up being cheap , Chinese crap. I was offered either the £25 refund or a £50 voucher on my next order but, NO WAY, would I order from this company again

Totally misleading advertising! Supposed to be Swedish but is Chinese as I would have known if I had read the Trustpilot reviews in advance. Bought 2 garden spotlights, which I’m about to test, but the look and feel of the products definitely do not correspond with the price.
Delivery was routed through Estonia, and took quite a while to arrive, which again was somewhat suspicious.
Definitely will never order from this company ever again.

Terrible con!! Their website states they are based in Stockholm. It’s China! Had I known this I would have never ordered from them. There is no mention until you email them that returns have to be sent tracked delivery to China even for faulty products. They asked for videos of the faults, which were a faff to upload, then they denied they were faulty and pretended I didn’t understand how they worked. Wish companies like this could be stopped from trading!

Too bad I cannot give them zero stars.
I've paid around £ 90for a couple of lights and I have never received them. They don't take responsibility.
Never again.

Terrible company, avoid. Ordered a lamp, it was nothing whatsoever like the photo. I returned it to China, I paid! And they were so difficult and never refunded me a penny.

The 4 solar Garden Spot Lights don't work, have never worked and if I want a full refund, I'm supposed to return them to China! No where in their company literature is that mentioned.
I have been offered small gift cards towards purchasing other products. Are they serious?
The Company is a twice a scam: Disfunctional products and refunds only to China.
BEWARE

Received this today my galaxy projector.Absolute appalling junk .The price is ridiculous for basically a torch what shines through a lens pic .30 days return ye right it took about 6 weeks to arrive so that's a scam too

I have made an order on January 2025 and it is 16-05-2025 and the order is not delivered yet. They resent the order 3 times with obvious failure. They also refuse to refund because you have to get the items first to send them back. 100 euros wasted ..
i dont recommend this site to anyone. Dont buy from there ever.

I ordered two items and my husband’s didn’t want them!! They sent me an address in China to ship the items back which cost $212 .

This is really upsetting as they are forcing you to keep these items with this shipping cost!

Be aware and DO NOT PURCHASE!!

Do not order from here. It’s a scam. I’ve spent $500 on a chandelier that came broken back in January 2025. It’s April 2025 and they have sent a piece to replace something that was completely ruined and I no longer have it. I’ve requested a refund and they haven’t refunded me yet. I repeat do not order from them. It’s a scam!!!!!!! Scam, scam, scam, scam, scam

An absolute SCAM. The items are not even close to what to see on their website!!! Keep away !!!! We have lost 180 euro by purchasing garden lights that were crap- wouldn't pay 5 euro for them !

Avoid at any cost !!!!!! Complete SCAM !!!

I'm absolutely thrilled with the tabletop fireplace I purchased. It’s stunning and brings such a warm, inviting atmosphere to my living space. Shipping was impressively fast, and the detailed tracking updates kept me informed every step of the way. I’ll definitely be a returning customer!

Don’t buy anything in this site. This is a fraud. I don’t understand how Shopify is conniving with this situation. Shopify is not secure? Apparently not.

I tried to organise a return, due to a change of mind. Via email, they said they had not received my money, so it's not from them. But, the money was debited from my account the same day!!! It was Creative lighting Stockholm, on the statement. Then they said it wasn't their product or packaging, so do your homework before purchasing in the future. They denied it was their product totally, despite me forwarding numerous emails from the purchase, the shipping updates, the delivery, all with the same information and contact email.
I have been had, and I hope this helps others to never be caught out as I was.