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Creative.Lighting Reviews 311

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TrustScore 2.5 out of 5

2.5

Lighting Store
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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the quality of the products, noting that items often arrived faulty, stopped working shortly after purchase, or did not match the advertised specifications and images. People frequently found the products to be overpriced for their actual quality, with some suggesting that similar items could be found much cheaper elsewhere. Additionally, many encountered issues with delivery, including lost packages, extremely long shipping times, or items being left in insecure locations. Some people were dissatisfied with the return process, citing difficulties in returning items to China at their own expense, and a lack of responsiveness from customer service regarding missing or faulty orders. However, some customers also noted that certain products had a nice design, provided a pleasant glow, and were easy to install, with a few even praising the quick delivery and overall satisfaction with their purchase.

What people talk about most

Product

People report negative experiences with products, with many reviewers expressing frustration and... See more

Quality

Reviewers highlight significant dissatisfaction with product quality, with many describing items as very poor... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing significant dissatisfaction, citing... See more

Delivery service

Customers had negative experiences with delivery service, frequently reporting that products were never... See more

Price

Consumers find price to be negative, with many reviewers expressing frustration over the high cost for what... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered last summer 20 led outdoor solar stair lights. Two of those did not work but replaced. This summer seven lights did not work at all. They did not replace but offered a 30% discount on new or... See more

Rated 3 out of 5 stars

After one day the vaporiser train stopped working. The fan stopped spinning. I complained and initially was told they would replace it free of charge. However they are now initiating a delay by a... See more

Rated 2 out of 5 stars

I had a very enthusiastic sales person when I was making inquiries about the under unit lights I wanted for my kitchen. I soon discovered that the lights just don't hold their charge and run out... See more

Rated 2 out of 5 stars

I’m not convinced about the quality of the spotlights I have bought. They are not the same size as those on the advertisement, the solar panels are smaller and the arms are a different configuration a... See more

Company details

  1. Lighting Store
  2. Lighting Consultant
  3. Lighting Manufacturer
  4. Lighting Wholesaler

Written by the company

We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team

Contact info

2.5

Poor

TrustScore 2.5 out of 5

311 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Elsa was amazing

Elsa was amazing! I had a few questions before making my purchase, and she patiently answered them all. Her guidance helped me choose the perfect lights for my home. Fantastic service!

July 9, 2024
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Rated 4 out of 5 stars

I reached out with a few questions…

I reached out with a few questions about the Serene Wavecrest Lamp, and Idun went above and beyond to assist me. She provided detailed information and even followed up after my purchase to ensure I was satisfied, Exceptional service!

August 6, 2024
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