Within a blizzard of emails and texts, unknown to me CE set up an account and deducted money from my bank. However when I spotted it and contacted them (which you will not be surprised to hear is extr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They weren't able to help me with a loan but was helpful in other ways, they could do with making the app more user friendly too
It was straight forward few details and done within about 5 mins 👌🏻 may be even less wasnt watching the clock
Company replied
Company details
Written by the company
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contact info
United Kingdom
- creditengine.co.uk
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer relations
May 6, 2026
Unprompted review
Reply from Credit Engine
Dear Nosa,
Thank you for your 5-star review.
We are delighted to hear that you found our customer relations to be good.
Kind regards,
The Credit Engine Team
Quick set up and easy to access portal but confusing process
Quick set up and easy to access portal, but found confusing when applying for a loan application not saved on my account which has been approved in principle, so had to reapply and was then denied a loan - so unsure of process other than to initiate creating an account with false loan approval decision
May 5, 2026
Unprompted review
Reply from Credit Engine
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
👍👍👍👍👍👍👍👍👍👍👍👍
May 5, 2026
Unprompted review
Reply from Credit Engine
Dear Kevin,
Thank you for your 5-star review!
Kind regards,
The Credit Engine Team
Best ever app for credit score buiding
Best ever app for credit score buiding
May 5, 2026
Unprompted review
Reply from Credit Engine
Dear Muhammad,
Thank you so much for your positive 5-star review!
We are thrilled to hear that you found Credit Engine to be the best app for building your credit score.
Helping our customers strengthen their credit profile is our top priority.
Kind regards,
The Credit Engine Team
Very good service
May 2, 2026
Unprompted review
Reply from Credit Engine
Dear Paul,
Thank you so much for your positive 5-star review!
We're thrilled to hear you had a very good service experience with us.
Kind regards,
The Credit Engine Team
Pretty straight forward and super easy…
Pretty straight forward and super easy to use
May 5, 2026
Unprompted review
Reply from Credit Engine
Dear Ryan,
Thank you so much for your 5-star feedback!
We are thrilled to hear that you found our platform straightforward and super easy to use. Providing a seamless experience for our members is our top priority.
Kind regards,
The Credit Engine Team
Easy to use and user experience is good
Easy to use and user experience is good
May 5, 2026
Unprompted review
Reply from Credit Engine
Dear Jason,
Thank you so much for your 5-star feedback!
We are delighted to hear that you found our service easy to use and that you enjoyed the user experience.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your 4-star review.
We are delighted to hear you found our service helpful when you needed it.
Kind regards,
The Credit Engine Team
The credit engine service really stands…
The credit engine service really stands out as an excellent resource for finding the best possible loan quote specifically tailored to your needs.
May 5, 2026
Unprompted review
Reply from Credit Engine
Dear Prateek,
Thank you for your 5-star feedback!
We're delighted to hear that you found our site great and helpful for obtaining personalized loan quotes tailored to your specific circumstances.
Kind regards,
The Credit Engine Team
It was such a good experience staff…
It was such a good experience staff took great care of customers
May 5, 2026
Unprompted review
Reply from Credit Engine
Dear Bethanie,
Thank you for your 5-star review!
We are delighted to hear that you had such a good experience and that our staff took great care of you.
Kind regards,
The Credit Engine Team
it's probably the best ⭐ and…
it's probably the best ⭐ and trustworthy thank you Credit Engine
May 5, 2026
Unprompted review
Reply from Credit Engine
Dear David,
Thank you for your fabulous 5-star review!
We are delighted to hear that you consider Credit Engine the best and a trustworthy service.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Joan,
Thank you for your 5-star review!
We're so glad to hear you found Credit Engine brilliant and informative.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you so much for your kind words!
We are thrilled to hear that our service made your day.
Providing a positive experience for our customers is our top priority, and feedback like this motivates the team.
Kind regards,
The Credit Engine Team
serious and respectful with customers
serious and respectful with customers, I recommend with confidence
May 4, 2026
Unprompted review
Reply from Credit Engine
Dear Maria,
Thank you for your 5-star review.
We are delighted to hear that you found our team to be serious and respectful with customers, and that you recommend us with confidence.
Your kind words are greatly appreciated.
Kind regards,
The Credit Engine Team
Awesome job well accomplished by…
Awesome job well accomplished by touching millions of lives
May 3, 2026
Unprompted review
Reply from Credit Engine
Dear Tunde,
Thank you so much for your fabulous 5-star feedback!
We are delighted to hear such positive feedback and that you feel we are making a difference in the lives of millions.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your 5-star feedback.
We are delighted to hear that Credit Engine has been very helpful in building your credit.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Aidan,
Thank you for your fantastic 5-star review!
We are delighted to hear you are finding Credit Engine useful for keeping track of your credit.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Rachel,
Thank you so much for your positive 5-star review!
We're thrilled to hear you had a very good experience with us. Your feedback is greatly appreciated.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Amir,
Thank you so much for your positive review!
We're thrilled to hear you had a very good experience with us.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Gino,
Thank you for your 5-star review!
We're delighted to hear that you found the information very easy to understand.
Kind regards,
The Credit Engine Team
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