I have been with Creditfix for around two years now and I cannot fault them for the service I recieve. Yesterday, i needed to contact them in regards to some health issues I am having which has led... See more
Company replied
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I wanted to say thank you to Callum and to see he gets the recognition his outstanding customer service deserves. I was in a RTC in which a motorcyclist was killed, left my job, having therapy as suff... See more
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I was jelped,supported,and guided, and was finally able to understand process to my queries. Staff was very patient, and helpful, and was able to solve all my questions. Excellent job, Ruth Sefali... See more
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Creditfix took over my IVA from Hannover who I found were hit and miss depending on who you got in customer services. Creditfix have been excellent from start to finish, every time you call they're re... See more
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Company details
About Creditfix
Written by the company
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contact info
4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4.9
Excellent
44K reviews
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Aamirah - CreditFix
Today I spoke with Aamirah, she was so helpful and helped me with my query. I have completed my arrangement with CreditFix and cannot recommend them highly enough. They took all the stress out of being in debt and really put my mind at ease with the whole process. The customer service is excellent.
May 4, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Paid my final payment of my IVA today…
Paid my final payment of my IVA today on the phone, spoke to a lady called Nicola who was incredibly helpful, everything went through smooth & she is a good crack!
The whole experience has been smooth to be honest & I am great full for the help in getting me debt free.
May 2, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Youre lucky to have Ishitah Jeebun
Youre lucky to have Ishitah Jeebun - she was more than helpful.
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Whatever you do
Whatever you do. Stay clear of this company.
This just makes your life worse than it should be. If I could give 0 star, I would. Won't even bother going into too much details but stay clear.
May 1, 2026
Unprompted review
Creditfix NIGHTMARE DO NOT BE FOOLED
If I could rate creditfix with 0 stars I would. I was with them for 3 years, initial set up of the IVA was great I was promised the world of support and reassurance then it all went downhill from there. Refused to send upto date documents/statements, refused to reply to me upon months of attempting contact. Then on top of all that, I found out they was stealing all my payment money for themselves. My creditors were getting as little as 10p rather than the contracted agreed dividends. I had also received a statement from one of my creditors and it showed they had been paid ONE PENNY IN A YEAR. Insane how these crooks get way with it! Eventually, I terminated my IVA with creditfix and got away from the scam sham company that it is. They may write as many fake reviews on google to cover the bad genuine ones but please don’t sign up with them!!! Go elsewhere, somewhere credited this company isn’t. Just don’t do it don’t be fooled!!!
November 1, 2025
Unprompted review
Such kind knowledgeable customer…
Such kind knowledgeable customer service I experienced today thank you so much it really makes a difference!
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I spoke we a lovely gentleman by the…
I spoke we a lovely gentleman by the name of Peter, he was very helpful and my query was dealt with quickly.
Thank you so much
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ishitah Jeebun is the lady you need to…
Ishitah Jeebun is the lady you need to speak too top employee
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful and good listener.
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
This company has made my life much…
This company has made my life much easier to manage. Jayalakshmi Today has been very professional, thank you for amazing customer service.
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Spoke to a lovely ( very patient) lady
Spoke to a lovely ( very patient) lady, she soon put my mind at rest 🙂
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Peter a star!
Help and kindness Peter was such a lovely person.
From first phone call to last always helpful and didn’t make me feel condescended to
May 1, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Thanks
Called following a few issues with my payments and was very fortunate to speak with a young lady named Charlene. Very pleasant and very helpful. Great service. Thank you.
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great experience
Great experience thank you very much, I like to thank Kathleen Scott for been so helpful, professional and welcoming l. What a brilliant customer Service she's got.
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Kathleen put me at ease immediately by…
Kathleen put me at ease immediately by listening to me and offered reassurance about my family difficulties. She worked efficiently while updating contact details. I appreciated her knowledge and compassion during our phone call. Thank you.
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
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