I have been with Creditfix for around two years now and I cannot fault them for the service I recieve. Yesterday, i needed to contact them in regards to some health issues I am having which has led... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I wanted to say thank you to Callum and to see he gets the recognition his outstanding customer service deserves. I was in a RTC in which a motorcyclist was killed, left my job, having therapy as suff... See more
Company replied
I was jelped,supported,and guided, and was finally able to understand process to my queries. Staff was very patient, and helpful, and was able to solve all my questions. Excellent job, Ruth Sefali... See more
Company replied
Creditfix took over my IVA from Hannover who I found were hit and miss depending on who you got in customer services. Creditfix have been excellent from start to finish, every time you call they're re... See more
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Company details
About Creditfix
Written by the company
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contact info
4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4.9
Excellent
44K reviews
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Kathleen Scott was very helpful and…
Kathleen Scott was very helpful and very polite and very well spoke she understanding on circumstances and done the best to help me thank you it nice when you speak to some helpful and approachable lovely lady 😊
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Professional and friendly Customer Service
I spoke to one of your customer service team today called Peter, my monthly payment hadn’t gone through due to a fault at my end, Peter was very understanding and patient and he helped me with making my payment over the phone and he put me at ease and explained everything really clearly.
I asked Peter when my last payment would be and he gave me the date and the amount of my final payment.
I’m so happy that Creditfix have been with me through my IVA journey and have made the whole process from start to finish a positive experience and with people like Peter on the team, who did an amazing job today, others will have positive and friendly experiences just like I have!!!
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful.
Very helpful. Harrvin, was polite and professional , thank you 😊
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Just completed my IVA with creditfix …
I have just completed my 5-year IVA with Creditfix and I couldn't be happier with the service I received. When I first got into debt, I was stressed and unsure of what to do, but the team was incredibly understanding of my needs right from the start. They truly understood my situation and helped me find a manageable path out of it.
The 5-year journey was long, but Creditfix remained supportive throughout. I managed to keep up to date with all my payments, and the process was made much easier by the professional staff. A special shout-out to Peter, who spoke with me after my final payment—he was very kind and took the time to congratulate me on finishing the journey, which I truly appreciated.
If you find yourself struggling with debt, I highly recommend Creditfix. They treat you like a person, not just a number. Thank you for helping me get my fresh start!
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Phoned up creditfix as im coming to the…
Phoned up creditfix as im coming to the end of my iva. A company had contacted me and was concerning but Yuvranee put my mind at ease. Contacting them on my behalf via email stating that they don't have the authority to do so. I now feel happy that this has be resolved at the end off my term.
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I would like to say that Kathleen Scott…
I would like to say that Kathleen Scott was a very helpful and polite person to myself and solved my issue very quickly so thankyou you very much.
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent service.
Excellent service.
All explained professionally and with great consideration.
Thank you so much
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Spoke to Peter McKay a couple of times…
Spoke to Peter McKay a couple of times this week and what a helpful and understanding guy sorted my problem out with no hassle at all great customer service
April 30, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ruth Sefali
Ruth Sefali - Very helpful and very informative , happy to use creditfix
April 27, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent friendly Callum
I wanted to say thank you to Callum and to see he gets the recognition his outstanding customer service deserves. I was in a RTC in which a motorcyclist was killed, left my job, having therapy as suffering from PTSD. The assistance Callum has given me has been second to none. He is a credit to your company.
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Extremely helpful
Aside from the annoying and repetitive hold music/message... creditfix have been amazing. I spoke with Gary in collections today and he was extremely helpful.
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ishita provided an amazing service
Ishita provided an amazing service, quick and efficient. Karem from the review team, was absolutely amazing: emphatic and understanding, beautiful qualities and skills. Thank you
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I highly recommend this company, always an excellent service.
I called Credit fix today and spoke to Mr Gary Mowat,he was very helpful, professional and put me at ease with my financial situation.This company has always been good for me and I highly recommend them.
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The member of staff was very helpful…
The member of staff was very helpful and efficient
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
All through my whole experience
All through my whole experience, Ebengate have been absolutely l fantastic. If I ever had a problem, I just called up and it was sorted in an easy, professional manner. Today I spoke to Clare and once again, such a wonderful lady on the phone, great manner and great to talk to. Can’t praise enough
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Amirah is great
Amirah is great. She explained all the necessary information patiently in detail regarding my IVA final report.
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
This company are understanding and very…
This company are understanding and very supportful.
Always available to help and I would recommend them.
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
So helpful
So helpful, and they actually want to assist where ever possible. Had a great phone call with Charley who sorted everything out for we. Many thanks.
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I had to call Creditfix re my payment…
I had to call Creditfix re my payment date I spoke to Ishitah lovely lady, very helpful and it was her birthday today. Wish her happy birthday got everything sorted for me great service thank you very much for all your help. Would recommend credit fix to anyone who is struggling in financial difficulties.
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Keertisha was very helpful with my call…
Keertisha was very helpful with my call today, she listened to my concerns and followed them up. I couldnt have been any happier with my experience today. Thank you very much
April 29, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
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