Creditsafe  Reviews 

Lloyd is Hughes is a credit to you and super efficient.

I spoke with Andrew Ashcroft who was very informative and helped massively. He was very professional and helped us out very quickly, offered us a tailored package that's right for our business and even didn't mind our little daughter making some noise in the background of the call!

Thanks Andrew!

Great way to check out new potental customers

Excellent service from Sandra throughout the process. She was friendly, knowledgeable and took the time to explain everything clearly. The setup was straightforward, and the platform provides valuable insights that will help us make more informed credit decisions. A great experience from start to finish. Highly recommended.

The customer service experience was great - Evan took the time to set us up with a temporary account and went through comparison of our existing solution to that offered by creditsafe explaining the differences and benefits of the system

After a difficult week of the computer saying 'NO', I actually got to speak to a real person at CreditSafe, Garin was a breath of fresh air, someone who was instantly able to assist with our Company Credit Score Questions, knowledgeable, super helpful and friendly! Great service and will use again!

Hi Creditsafe Team. Lovely to speak with Carly earlier today. All good with the service that you provide with the online client credit search, no problems at all.
Pleased to renew our contract with you for a further 24 months, with a helpful team, easy to use portal and a very competitive price, why wouldn't you! :)

These guys are obvious amateurs, they have given out our business phone no to numerous what i can only presume as credit chasers, the no they have given is a totally different business to us, we constantly get harrassed and my next level is i will complain to the ombudsman, for those that are paying this company to chase down the right company i wouldn't bother

Had recent dealings with Jordan Watkins.
Wow! An absolute credit to the company. Was clear concise and explained everything without trying to dazzle us with sales speak.
Nothing was too much trouble and he went out of his way to offer further ways to help us. I didn't ask, but assume he must be head of the department or in a managerial position as he dealt with us so professionally. I hope the company appreciates his hard work, and gives him a well deserved pay rise and promotion in the not so distant future.

I received a call after requesting information of my business credit report and spoke with Aaron Davies who was informative and knowledgeable. He was insightful and professional throughout and although I didn't take advantage of the services he offered, not right timing, I was left with the sense of speaking to a seasoned salesman who asked for the order and left a positive impression.

The team is more sales oriented than service.
They focus on sales and you only get to hear from them during renewal. Also, the data is not updated, so many wrong numbers and old information.

Very helpful staff. good product.

Looks like a good idea, but once you've used your 200 checks which you pay £180 a month for. They harass the life out of you wanting you to purchase more. Don't follow instructions not to contact. I am currently writing a complaint.

Lloyd, our account manager, is very approachable and willing to answer any query one might have.

I’ve just set up a new CreditSafe account and wanted to share how impressed I’ve been with the service. The whole process was incredibly efficient — quick responses, clear communication, and Kieran Thomas genuinely made everything straightforward from start to finish.

In a world where onboarding with service providers can often feel slow or complicated, Creditsafe stood out for all the right reasons. Their support was proactive, friendly and genuinely focused on getting things done without any fuss.

A big thank you to the team for making the experience so smooth. Highly recommended.

I have used this company before and have been really impressed with the service every time. They are reliable, professional, easy to deal with, and offer excellent value for money. The credit platform is straightforward to use, gives us clear and useful information, and has been a great support when carrying out credit checks and making informed decisions. It’s refreshing to find a service that is both effective and competitively priced. Overall, I have had a fantastic experience and would definitely recommend them to any business looking for a dependable credit reporting platform.

The onboarding experience was excellent. The team has been professional, responsive and easy to work with throughout the setup process. Communication has been clear, everything has progressed smoothly, and any questions we've had have been answered promptly. It's been a positive experience and we're looking forward to getting started with the platform.

Quite pushy sales tactics. I understand the need to remain in the frame, but it feels a bit relentless to be contacted every day. The service is good and no issues with the site or the information offered, it's always accurate - but brace yourself at renewal time to be bombarded!

We use Creditsafe mainly for information gathering to support and update our CRM database, rather than for credit checks. The platform is easy to use, the information is clear, and it helps us gather useful company details efficiently.