We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
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Company details
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
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Excellent service from the sales team
Excellent service from the sales team, always ready to answer any questions.
very helpful staff
I have had a great experience with Jordan
I have had a great experience with Jordan at Credit Safe. He is always professional, friendly, and approachable, making every interaction straightforward. What really stands out is that there is never any pressure selling—Jordan takes the time to understand your needs and provides honest, helpful advice.
He is also always available at the end of the phone whenever support or guidance is needed, which gives real confidence and peace of mind. I would highly recommend Jordan to anyone looking for excellent customer service and a knowledgeable, trustworthy contact at Credit Safe.
Magda
Very pleasant deal with and very informative and attentive, guided through every step of the way
Creditsafe listens then provides…
Creditsafe listens then provides solutions that work. Very consistent, personal, professional, and friendly customer service. The scope of services and functionality of the platform is very useful.
Terrible company which will give…
Terrible company which will give inaccurate credit reporting with bogus data to companies and expect you to beg them to correct it. Not reliable.
Creditsafe give me the data I need for…
Creditsafe give me the data I need for prospective customers in an easy to understand format. I also use the search features to discover new customers in the markets that I know. Good value too.
Simple and sensible pricing with…
Simple and sensible pricing with knowledgeable account managers and staff.
Customer Service easy to contact
Customer Service is excellent and Louis, our CRM Account Manager has been above and beyond helpful.
As a CRA it provides all the info and tools I need.
What's not to like?
Creditsafe has been a game-changer for…
Creditsafe has been a game-changer for our credit checking process — reliable, fast, and easy to use. Highly recommend!
Consistently excellent support and advice from our…
Consistently excellent support and advice from our account manager Leigh Jones
Always willing to help
Rebecca Jenkins our CRM account manager…
Rebecca Jenkins our CRM account manager is always a pleasure to speak to and is very knowledgable about our creditsafe product.
Poor service/ dont pay upfront…
We not only paid for this years subscription but we were given an opportunity to pay for next years subscription at this years price if we paid now. Which we did and have the receipt for. We then were kicked out of the system. We have been put back and have had an email saying that they will send us an invoice to join the system. We are not happy

Reply from Creditsafe
Creditsafe are excellent
The creditsafe team are professional, capable and helpful. Very grateful to be working with them and their systems are very impressive.
Great site and service
Our Company has used Credit Safe for several years. Our account manager Graham is great and always happy to help get better use out of the site where we can. He's very helpful and patient in clarifying any part of the service we need to understand. Credit Safe clearly offers a wide range of aspects to their service and finding ways to help Companies make more efficiencies to this in their business' as well as easily functional for a range of capabilities with systems.
James was great
James was great, walked me through the Dashboard and answered all my questions.
Love the attention to detail and making sure I understood the different sections.
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