Croydon Merton & Sutton Credit Union  Reviews 

1
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Savings Bank
  2. Bank
  3. Credit Union
  4. Financial Institution

Written by the company

At CroydonPlus our aim is to support you in managing your personal finances. We’re here to help you make the most out of your money. If you live or work in Croydon, Merton or Sutton, join CroydonPlus Credit Union today and start saving regularly. We’ll help you manage your finances and you'll get access to affordable and very competitive loans.


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not good

I have been saving with these people from 2019 at the time of registering with this company, I was informed that they would help with people that who has bad credit I would also help if you was Private when with your first months rent and deposit moving forward 2025. I have now decided for the first time to apply for a loan reason being my father has just had a stroke and a third country and I would need the finance support when applying to this company. There was bringing me through the same stages as as you’re gonna go to a bank when you have good credit so I’m just informing anybody that would like to register credit union please read the blueprint and be clear that they can provide the help you need as they definitely failed me 

May 14, 2025
Unprompted review
Croydon Merton & Sutton Credit Union  logo

Reply from Croydon Merton & Sutton Credit Union

Thank you for your feedback, and we're very sorry to hear about your father's health.

We understand how difficult this time must be and regret that your experience with our loan process did not meet your expectations.

While we aim to support members with a range of credit histories, we must also follow regulatory and affordability checks to ensure loans are suitable. We're sorry this caused frustration, especially given your urgent situation.

If you would like to discuss your loan application with us further, please do email us at cu-info@croydonplus.co.uk with your concerns and a member of the team will be in touch.

Kind regards,

CroydonPlus Credit Union

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look