Croyland Reviews 

1,122
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sales staff for being extremely helpful, professional, and knowledgeable, ensuring a completely smooth and pressure-free purchasing process from start to finish. Many consumers also appreciate the excellent vehicle preparation, high standards, and efficient handover experiences provided by the team. However, some customers also noted mechanical failures or technical issues arising shortly after purchase, leading to frustrating customer service interactions. A small group of reviewers was additionally disappointed by inaccurate trade-in valuations, unexpected problems upon vehicle collection, or long waiting times in the showroom.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Service

People report positive experiences with service, describing it as professional and exceptional from start to... See more

Product

Reviewers mention positive feedback about product, expressing deep satisfaction and love for their new... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and stress-free process from start... See more

Customer service

Users describe positive interactions with customer_service, noting that team members are professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although we had an issue with the 1st car (no one fault) we wanted Ben did a fantastic job of sorting a replacement out for us that fitted our requirements. Thought the process Ben and his colleagues... See more

Company replied

Rated 5 out of 5 stars

Thanks to Jamie and the team at Croylands when securing a recent used car deal. He was professional with good communications, delivering what was asked for. Car was as expected and prepared to a h... See more

Company replied

Rated 5 out of 5 stars

We part exchanged our old car and bought a newer one today from Croyland. We were looked after again by Matt and he really was excellent. He helped us through the maze of paperwork and made the whole... See more

Company replied

Rated 5 out of 5 stars

Indi was a very honest and helpful salesman, making the process easy for us. Indi was understanding of our needs and flexible with us as we moved through the sale. The Croyland selection was very imp... See more


Company details

  1. Car Dealer

Written by the company

Croyland Car Megastore enjoys a regular supply of high quality, used vehicles from its sister company Grosvenor Contracts – the UKs largest independent contract hire company. These cars and vans have full service histories and have been serviced and maintained to the very highest standard. Come and see us at our Northamptonshire car supermarket, which spans six acres and is located on the Northampton Road in Rushden. Croyland Car Megastore has built up an outstanding reputation across Northamptonshire. For quality second hand cars you are sure to find the used car or second hand van you’re looking for.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,122)

204 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience with ben at…

I had a great experience with ben at croyland i couldn’t thank him enough for keeping me posted all the way until i picked my new vehicle up on the day woukd recommend them 👍

June 24, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review and recommendation. We really appreciate it.

Rated 5 out of 5 stars

Would like to say that I dealt with Ben…

Would like to say that I dealt with Ben for my new car he was very explanatory regarding everything, he is very professional and knowledgeable hence is why I purchased the vehicle. I am extremely grateful for the time he gave to me and I would buy from him again. Well done pity there was not more people like Ben in the car sales trade.

June 9, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased that Ben could help you with the purchase of your new car. Thank you for taking the time to review your experience with us.

Rated 5 out of 5 stars

Ford Puma

A seamless experience from start to finish.
Ben and the team at Croyland were very professional and helpful nothing was too much trouble and my questions were answered promptly without hesitation.
I would thoroughly recommend them

June 23, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased that the purchase of your Ford Puma ran smoothly and that you had a great experience with Ben. We hope to welcome you back in the future.

Rated 5 out of 5 stars

It was a wonderful experience I was…

It was a wonderful experience I was served by Indi and it was so informative and made buying my first car and breeze it was so simple and I am really grateful that I had such a wonderful time buying my first ever car I would really recommend coming here not just as a first time buy but in general this place is wonderful and everyone is very helpful and friendly with fills the atmosphere with kindness.

June 23, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased that Indi was able to help you with your first car purchase. Thank you for leaving a review and recommendation.

Rated 5 out of 5 stars

Ben was amazing throughout the whole…

Ben was amazing throughout the whole process, he even kept in contact with me whilst on holiday. Nothing was too much trouble. Would highly recommend Croyland for your next car.

Chloe

June 11, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your recommendation and taking the time to leave a review.

Rated 5 out of 5 stars

Friendly service

Friendly service, not pushie at all, taken time to ensure our family car needs were met.

June 18, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you very much for taking the time to leave us a review.

Rated 5 out of 5 stars

Great service

Indi was very hepful. Especially to a first time buyer.

June 18, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for leaving a review of your experience buying a car with Indi.

Rated 5 out of 5 stars

I purchased my car through croyland…

I purchased my car through croyland motors my sales person was ben purgh he was very professional and very helpful we have brought all our cars through Ben and we will not go to any other sales person I have recommended him and croyland motors to a lot off people.

June 4, 2026
Unprompted review
Croyland logo

Reply from Croyland

We appreciate you taking the time to leave us a review and your experience with Ben. We hope to see you again. Thank you.

Rated 5 out of 5 stars

I bought my new car with Ben at…

I bought my new car with Ben at Croyland cars, he was very helpful and patient advising me what my options were. Had a slight issue with the car when I arrived (a little scratch) I pointed it out and it was dealt with promptly. Thank you again for my new car I love it :-)

June 8, 2026
Unprompted review
Croyland logo

Reply from Croyland

We appreciate you leaving a review. We're pleased you're happy with your new car.

Rated 5 out of 5 stars

Excellent service from Inderpreet…

Excellent service from Inderpreet Dhassi at Croyland Car Megastore. He was friendly, helpful, and professional from start to finish. He made the whole car-buying process easy and stress-free. We’re very happy with our purchase and would highly recommend both Inderpreet and Croyland Car Megastore. Thank you! 😊

June 10, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your recent review. We really appreciate it.

Rated 5 out of 5 stars

Great customer service from Ben

Great customer service from Ben, helped me find a good car, answered all my questions and was a brilliant help. Highly recommend, made my first time stepping into a car dealership so comfortable.

May 27, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased to read that Ben could help with your recent car purchase. We hope to see you again. Thank you.

Rated 5 out of 5 stars

I brought my first car from croyland…

I brought my first car from croyland car megastore and i am so happy with it. Ben was excellent with information about the car and allowed us to take it for a test drive which was very helpful. I would highly recommend this company and ben for their great service.

June 9, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time leave us a review.

Rated 5 out of 5 stars

Genuine pleasure

Indi was so easy to deal with, absolutely painless and will be using Croyland again, genuinely couldn't be happier.

June 9, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

I am lucky to have an 85 year old mum…

I am lucky to have an 85 year old mum who is sharp as a tack and enjoys good health. When she needed an upgrade in her car she chose Croyland Car Megastore in Rushden. You guys did good! Mum came away excited and confident in her purchase, you answered all her questions and made the whole experience enjoyable. A big THANK YOU. Highly recommend these guys for service and price.

May 30, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you very much for taking the time to leave a review of your mum's car buying experience. We are pleased to read that she was happy with her purchase.

Rated 5 out of 5 stars

I highly recommend Croyland Car…

I highly recommend Croyland Car Megastore. Ben was brilliant & very knowledgeable answering all my questions & made the whole experience in buying a car quick & stress free.

May 25, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for recommending us following your experience buying a car with Ben. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Fantastic service

Kept well informed about every step of the car, car was delivered to made as promised. Very good service

May 12, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review of your recent purchase.

Rated 5 out of 5 stars

Absolutely amazing service from Ben…

Absolutely amazing service from Ben from the 1st call where he advised me about the car to meeting at the show room to view the car and then the handover today perfect customer service.
I advised Ben on the Tuesday I was driving to Cornwall for the weekend he managed to get my car through pdi and vallet in a day total credit to the company.

2nd car we have purchased from croyland at Rushden and had fantastic service on both occasions.

Thank you I highly recommend Ben and the team if you are looking for a great service.

Caroline Goodman

May 21, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for returning to Croyland for your most recent car purchase. It's great to read that Ben was able to help you and that you had such a positive experience. We hope to see you again.

Rated 5 out of 5 stars

Very helpful in choosing a car

Very helpful in choosing a car, detailed in the description and meets the requirements of customers. Definitely would recommend to others.

May 10, 2026
Unprompted review
Croyland logo

Reply from Croyland

We appreciate you taking the time to leave us a review. Thank you for your recommendation

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