We have used The Cruise Line for all our cruises! Found immensely helpful in every aspect, especially as old now. Paul Andrews, is a 5 *. consultant , very efficient guiding us through each ste... See more
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Review summary
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Reviews shaping this summary
We've just booked another cruise with Jess and once again faultless, prompt and very knowledgable service . She seem incredibly well focused on delvery to an almost telepathic level (so much so we had... See more
Company replied
Helpful, friendly staff, prepared to listen, research and advise. Will help organise cruise plus add ons such as hotels and ongoing itineraries not otherwise included in cruise. My “go to” cruise/tra... See more
Company replied
We have dealt with The Cruise Line for over 12 years and have found the staff very knowledgeable and helpful.Paul Andrews recently reorganised a Regent Seven Seas booking for us as our circumstances h... See more
Company details
Written by the company
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Contact info
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, United Kingdom
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
In over 30 years of cruising I have…
In over 30 years of cruising I have never found a more efficient and friendly company, great staff ( Paul and Anne)
Always respond quickly to any query, can't recommend them enough
March 12, 2025
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Lynn was exceptionally helpful
Lynn was exceptionally helpful. I was impressed with her level of service.
March 12, 2025
Great Knowledge, Great Service, Great Flexibility
Great Knowledge, Great Service, Great Flexibility nothing to difficult to sort - Highly Recommend
March 6, 2025
It's always a pleasure dealing with…
It's always a pleasure dealing with Louisa, always efficient, knowledgable and thorough.
February 19, 2025
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Great booking experience and very…
Great booking experience and very helpful staff. We had some additional questions which required Jess to ask the cruise line. She was efficient and promptly gave us the answers to our questions.
February 14, 2025
Prompt service,,with a good knowledge…
Prompt service,,with a good knowledge of the product.
February 13, 2025
Great service
Great service from Kirsty. She responded promptly and efficiently to all my requests. We'll done
February 10, 2025
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Nikki Morgan has looked after me for…
Nikki Morgan has looked after me for years and is the best.
February 7, 2025
lauren first class
February 7, 2025
Very helpful in choosing our cabin and…
Very helpful in choosing our cabin and all other details of the cruise.
February 5, 2025
Great experience
Fantastic service from Lynne when booking our cruise, would highly recommend!
December 2, 2024
Unprompted review
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Effortless attention to our changed…
Effortless attention to our changed requirements.
February 4, 2025
Excellent personal service and detailed knowledge of options.
Jess has dealt with us before and was very helpful in narrowing down our choices to identify a cruise that best met our requirements . This included timing, duration, ports of call and availability of 3 cabins . She was always responsive and informative helping us to secure our ideal cruise with Silverseas and to fully understand our choices.
February 4, 2025
Impressive Voyage Consultant
Lynne comes across as an extremely competent, knowledgeable individual with many years of cruising experience.
Prompt action in reserving a cabin and securing a booking.
Flights discussed and options given
February 3, 2025
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Satisfied customerUnderstood my requirements and dealt…
Understood my requirements and dealt with them quickly and efficiently
January 14, 2025
Great Service!
I received a prompt response to my initial enquiry. Jess was very helpful, not pushy and gave me all the information I needed.
January 14, 2025
First time booking cruise
First time booking cruise. Found it easier to actually talk to person on phone other than trying to book it online. Very helpful on phone
January 14, 2025
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