Mostly satisfied, but the shipping status was unclear and it was uncertain when it would arrive. Also, the motor for the "pitch" on the IR Turret does not work correctly, as it gets really hot and was... See more
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Review summary
Created with AI, based on recent reviews
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We’ve been watching Crunchlabs videos for almost a year and thinking about subscribing to the boxes for several months. My 6-year-old has always been a builder and this subscription has definitely br... See more
The team at Crunchlabs are very efficient. I needed to change my billing address as we have recently moved and the was all fascilitated very quickly and easily via email. Hopefully both the recent o... See more
My 8 year old granddaughter was happy and smiling from ear to ear when saw the CrunchLab box ! When I told her she was going to get 11 more boxes, she couldn’t have been happier! She immediately sat d... See more
Company details
- #15 of 23 best companies in Children's Toys Store
Written by the company
CrunchLabs is a STEM subscription box for kids, teens, & adults, designed by former NASA engineer & YouTuber Mark Rober.
Contact info
United States
- crunchlabs.com
4.2
Great
2K reviews
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My grandson loved this gift!
May 5, 2026
The excitement when my grandson…
The excitement when my grandson received his mail. The bonding between father and son and the pride of building! I love this concept
May 8, 2026
Communication seems to be slow
Communication seems to be slow. I ordered 2 weeks ago. There is an issue but emails back and forward take ages.
May 9, 2026
Love it
Love it! We have been following Mark for a while and decided to finally join crunch labs subscription and it did not disappoint
My son is having a blast!!
May 7, 2026
Speedy Delivery to Canada
Our 9 year old grandson and his 10 year old sister love watching Crunch Lab on TV at our place. As a surprise birthday gift, we ordered him a year's subscription of kits. The first one arrived in 5 days to his home in Ontario. Amazing!
April 29, 2026
11 year old’s birthday gift
My grandson asked for these kits for his 11th birthday. He received the first kit and put it together in no time. You made one just turned 11 year old very happy.
May 9, 2026
First kit came yesterday and my daughter loved it!
My daughter’s first kit came yesterday and she was very excited. She is 10 and she invited her younger sister to build the kit with her. They did it entirely on their own and the end result was so cool. Highly recommend.
May 9, 2026
Arrived on time
Arrived on time , was exactly as described, and my granddaughter was thrilled with the kit.
May 6, 2026
I wish there was a way to buy a single…
I wish there was a way to buy a single box. I subscribed to the 3 month package. We’ve only received the bonus kit, but my son thought it was too easy. We’ll see if the rest are more difficult.
May 6, 2026
I paid and extra $25 for expedited…
I paid and extra $25 for expedited shipping for the first box and received it 9 days later!!
May 6, 2026
Tried to place a second order for…
Tried to place a second order for grandson and if kept reverting back to first order for granddaughter and wouldn’t let me add another. Very frustrating!!
May 9, 2026
I bought two summer packages and only…
I bought two summer packages and only received one. sent an email to answer some questions I had. no one ever did! I paid more than $700 for two packages and only got one. no one works on weekends to help out. overall this is the worst company ever and I will never ever purchase again!
May 9, 2026
The first project arrived
The first project arrived timely, and my grandson loved putting it together.
May 5, 2026
My a lit up when he saw the box
My a lit up when he saw the box, instantly tore box open and started building together. 26 days before next box and can’t wait. Great concept!!
May 8, 2026
My son loves the show and now happy to…
My son loves the show and now happy to build these together
May 6, 2026
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