Mostly satisfied, but the shipping status was unclear and it was uncertain when it would arrive. Also, the motor for the "pitch" on the IR Turret does not work correctly, as it gets really hot and was... See more
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Company details
- #15 of 23 best companies in Children's Toys Store
Written by the company
CrunchLabs is a STEM subscription box for kids, teens, & adults, designed by former NASA engineer & YouTuber Mark Rober.
Contact info
United States
- crunchlabs.com
Replied to 91% of negative reviews
Typically replies within 2 weeks
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My daughter loved her first crunch lab…
My daughter loved her first crunch lab box, can’t wait for the next one!
Slow but excellent customer service
Customer service responses have been a little slow coming, but always very complete and helpful.
Overall excellent!
We were so happy that there was the "summer camp" option! The box came quicker than anticipated, took an appropriate amount of time (for my 7 year old with help from an adult) to keep his interest and has been used and reused and has held up so well! Will be ordering more in the future!
I have never received the parcel
I have never received the parcel, and i am still waiting for the customer services response

Reply from CrunchLabs
Made my 6-year-old’s dreams come true!
We’ve been watching Crunchlabs videos for almost a year and thinking about subscribing to the boxes for several
months. My 6-year-old has always been a builder and this subscription has definitely brought his interest in engineering to a new level! He was able to follow and build the first project (disc launcher) with very little assistance and played with it for days afterward. It seems to be holding up fine for us with moderate use. He’s already looking forward to his next box! Thank you Mark and team for being a good role model and inspiring kids everywhere!
Creativity Producer
My son really enjoyed the experience of his first box and it drove his creativity on.
My 11 year old put it together and he…
My 11 year old put it together and he said "it really goes.
review
Trying to figure out the crunch box options was confusing and the requirement to sign on for 2 years instead of 1 at a time is not my preference. I prefer to go year by year..
My 5 and 9yr olds built it together and…
My 5 and 9yr olds built it together and had so much fun!
This product was branded and sold as…
This product was branded and sold as scientific. However, thus far it has been nothing more than weird Legos.

Reply from CrunchLabs
My granddaughter was SOOOO EXCITED ❣️
The bonding my 5 year old and I had…
The bonding my 5 year old and I had over this was amazing. He loves the show and he is so inspired. He asks me everyday if we can visit the actual crunch lab so one day, I’ll save up enough and take him. This is the kind of things that really make my dad heart go.
Wow! IT WORKS!
My Son, 7 years old, LOVED IT. Tho joy all aling was priceless, well dine on bringing the set mission and vision to life. Definitely recommend.
My daughter is dyslexic and has ADHD
My daughter is dyslexic and has ADHD. This is the perfect thing for her brain. She tore the box open as soon as it got here. She’s also been waiting over a year for me to order it!
Very boring for my 5 year old
Very boring for my 5 year old. I think the sets for older kids are probably fun, but the attempt to include younger kids falls short. He would be just as entertained by Dollar Store felt sets. Do not recommend. Very disappointed they will not let me cancel my (over $300!) prepaid subscription.

Reply from CrunchLabs
The team at Crunchlabs are very…
The team at Crunchlabs are very efficient. I needed to change my billing address as we have recently moved and the was all fascilitated very quickly and easily via email. Hopefully both the recent orders i have placed will arrive before the grandchildrens birthdays. Thanks for all your assisstance.
Regards
Tracey
Great kit!
Perfectly organized and very easy to follow. The project turned out great and we can’t wait to get our next one!
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