Cube Controls Reviews 378

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very easy purchase dispatched super quick. Think should say about import duties to be add by courier which was no problem but could do with saying on website. Arrived well packaged in perfect conditio... See more

Rated 5 out of 5 stars

Estoy muy contento con mi volante CSX3 y Mercedes. Estos productos son de gran calidad y tienen excelente servicio de garantía. I am very happy with my steering wheel Cube Control CSX3 and Mercedes... See more

Rated 5 out of 5 stars

Excellent customer service. I bought my F-Pro second hand and yet they assisted me with troubleshooting the rim. Despite me fixing the rim myself, they were instrumental in helping me locate the bro... See more

Rated 5 out of 5 stars

I had a small issue regarding the provided toll for one of the wheels. So I opened a ticket which was easy and straightforward and got a very fast response and uncomplicated solution offered.... See more

Company details

Written by the company

Cube Controls produces high-end steering wheels for sim racing. All the products are hand-made, wisely crafted by a passionate team based in Sardinia, Italy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!

I bought the F-Pro wheel and had it for two months, I could not recommend something better for the price, You get amazing quality that is compatible with almost every wheel base. This is by far the best wheel I ever owned. On top of that the customer support is amazing, Fabrizio helps with every inquiry I had

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, love the rim so far. The customer service is also top notch at Cube Controls. I am very happy with my purchase and I would come back to them for another rim. My only wish, Id love to see a gt style rim without suade.

July 3, 2022
Cube Controls logo

Reply from Cube Controls

Thanks for your feedback, we will working on it! :)

Rated 2 out of 5 stars

Underwhelmed

Overall I would say for the money the wheel is very overpriced. Not really sure what I was expecting maybe I got over excited because of the lited buttons. Not that it's not a good wheel but with a plastic feel grip just not worth the money. I'm underwhelmed regret the purchase.

July 2, 2022
Cube Controls logo

Reply from Cube Controls

Hi Dean, we are sorry that our products don't match your expectations. We will treasure your feedback though, so thank you for taking the time to write this review.

Rated 5 out of 5 stars

Great customer service.

Great customer service.
All issues immediately answered.
As a customer I feel that Cube Controls is more a partner than a provider.
Keep up the (very) good work.

June 25, 2022
Cube Controls logo

Reply from Cube Controls

Thank you so much for the kind words. Enjoy your steering wheel, RACE HARD!

Rated 2 out of 5 stars

I have purchased several (5) QRs from…

I have purchased several (5) QRs from cube controls, unfortunately the wheel side units do not all fit well on the base side. I have tried the shims many times but can’t get a good fit on all the wheel side QRs. The usb pass through works great and makes changing wheels quick and easy but they just don’t all fit nice and tight as I would expect for the price.

June 10, 2022
Rated 5 out of 5 stars

Top notch experience

Delivery from Italy to Canada was only three days, amazing. This is my second cube wheel and I love them both fantastic quality.

Thank you for your hard work guys.

Peter

May 10, 2022
Cube Controls logo

Reply from Cube Controls

Thanks for choosing us Peter! 🙏 RACE HARD

Rated 5 out of 5 stars

Quick to respond and clear

Quick to respond to mail query, clear about production time and shipment of product.
Accurate track and trace.
Great and high quality end product.
Pleased all around.

April 14, 2022
Cube Controls logo

Reply from Cube Controls

Thank you so much for your words Daniel

Rated 5 out of 5 stars

Solving an issue in progress.

I am currently running into a little issue with the joystick of the steering wheel I have bough 3 month ago. At this stage, support is reacting very quickly, brings me all required support to test and try to solve the issue which may come from the size of the cap. Support has sent me the new version of the cap to test.
Once the issue totally solved, I will review my comment and complete the review.

March 16, 2022
Rated 5 out of 5 stars

Fantastic!! Fantástico!!

I am very happy with this steering wheel, it has the perfect size, the touch is great as well as the thickness, the buttons and rotaris work perfectly, I would dare to say that I have improved my driving. Actuating the paddles is a pleasure. I recommend it without a doubt, the only one but that I put and that seems expensive to me, although quality has a price and this steering wheel is of great quality. If they were any cheaper I would have more than one.

Estoy muy contento con este volante, tiene la medida perfecta, el tacto es buenísimo así como el grosor, los botones y rotaris funcionan perfectamente, me atrevería a decir que he mejorado mi pilotaje. Accionar las levas es un placer. Lo recomiendo sin duda, el único pero que le pongo es que me parece caro, aunque la calidad tiene un precio y este volante es de gran calidad. Si fuesen algo más baratos tendría más de uno.

March 14, 2022
Rated 2 out of 5 stars

It took a very long time to process the…

It took a very long time to process the order before it was shipped. All the while my expensive cube controls wheel was completely useless as I was waiting on the isolator.

After you place an order you get an email signed by Fabrizio asking if you have any concerns. I voiced some concerns but never heard back. That was over 2 months ago.

March 5, 2022
Cube Controls logo

Reply from Cube Controls

Hi Eric, according to our records you wrote to Fabrizio the 4th January at 13:30 local time and he replied to you at 13:36 local time providing tracking for your order that has been shipped the same day and delivered the 7th January. After that, we don't have any other conversation open so we don't understand the reason fo this review. We are a small team and, even in the middle of the holiday season, we worked at our best to provide you with the best customer support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look