Curchods Estate Agents Reviews 

552
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff, emphasizing their professional attitude, extensive local market knowledge, and genuine dedication throughout property sales transactions. People deeply appreciate the fast response times, smooth user experience, and constant expert support provided by the team from the initial viewing right through to final completion. Some reviewers were not happy with occasional communication lapses, noting minor delays, uninformative viewing staff, or disorganized scheduling during appointments. A few consumers also mentioned encountering frustrating service issues related to specific landlord directions or uncoordinated property management handling.

What people talk about most

Staff

Customers had positive experiences with staff, describing the team as consistently friendly, approachable,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally attentive,... See more

Response time

Reviewers express great satisfaction regarding the prompt response time and efficient communication.... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and stress-free journeys... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From beginning to end Spencer was amazing We had the pleasure to sell our property and then purchase a property all through Curchods,Ottashaw&Newhaw Branches. Absolutely amazing teams,can honestly... See more

Company replied

Rated 5 out of 5 stars

Very happy with how Curchods New Malden handled the sale of our house. Some very helpful advice from Chris at the start and great marketing materials. Ruby then kept the sale on track, chasing the sol... See more

Company replied

Rated 5 out of 5 stars

The sales team were all very positive, knowledgeable and proactive no matter who we spoke to. When viewings were slow we actively discussed the market and the way forward and Curchods quickly implemen... See more

Rated 5 out of 5 stars

Hayley, Townley, Graham and the team did a fantastic job in pricing, marketing, and successfully and quickly selling our house. They are big enough to have a good reach of potential buyers but small... See more

Company replied


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.


Contact info

4.8

Excellent

TrustScore 5 out of 5

552 reviews

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No recent history of asking for reviews

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4.8

All reviews

(552)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent experience from start to…

An excellent experience from start to finish.
Curchods Guildford have reinstated our faith in estate agents. From showing us suitable properties to selling ours. Kat and Charlie have been brilliant and I wouldn't hesitate to recommend them

September 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Delighted that we chose Curchods

Delighted that we chose Curchods, Bookham office. The team Marc, Patrick and Kim were fabulous. Not only were they extremely professional but so very helpful, and kept us very well informed, practically Augdaily. They all worked extremely hard for us, in a very difficult market! I would not hesitate to recommend them.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Churchods were easily the best

Churchods were easily the best estate agents I tried in the sale of my house which was not straightforward in a tough market. The team of Laura Kate Phoebe 🌟 and Martin were all excellent and exceptional at showing buyers around. I would heartily recommend them to anyone and I would certainly use again. Thanks Churchods Farnham Sales Team!

September 21, 2026
Unprompted review
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Rated 5 out of 5 stars

It took many viewings

It took many viewings, but it resulted in a sale at an attractive price.
I particularly appreciate Caroline's patience and determination in finalizing this sale. The sale was conducted pursuant to a court-issued Order for Sale. Thank you to all Curchods team

September 21, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for your very kind review, and my apologies for the delay in responding. Caroline is always highly diligent in looking after her sellers and buyers so I'm delighted that you've recognised her efforts. Wishing both of you all the very best for the future.
Jonathan Rhodes-Smith - Partner

Rated 5 out of 5 stars

From beginning to end Spencer was…

From beginning to end Spencer was amazing
We had the pleasure to sell our property and then purchase a property all through Curchods,Ottashaw&Newhaw Branches.
Absolutely amazing teams,can honestly say both sides were fantastic
Would only ever use Curchods if we ever do this again and have to mention the lovely Haley in newhaw branch always at the end of the phone and super efficient 🥰

September 18, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for your wonderful review and for taking the time to share your experience. It was an absolute pleasure to help you through both the sale of your property and your purchase, and I’m delighted to hear that you felt so well supported throughout.

I’ll be sure to pass your lovely comments on to Hayley and the wider Ottershaw and New Haw teams. It’s fantastic to hear that everyone played their part in making the process as smooth and positive as possible.

Thank you again for choosing Curchods and for your kind recommendation. We really appreciate it, and I wish you all the very best in your new home!

Rated 5 out of 5 stars

Great service and support for our sale

Very happy with how Curchods New Malden handled the sale of our house. Some very helpful advice from Chris at the start and great marketing materials. Ruby then kept the sale on track, chasing the solicitors and managing the chain through to completion. I would definitely recommend them.

September 14, 2026
Unprompted review
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Reply from Curchods Estate Agents

Dear Marc

Thank you so much for your very kind review. It has been an absolute pleasure for Ruby and me to deal with you and your brother in the sale of your parents' home.

I am delighted that the help and advice you have received from us has been so worthwhile.

Kind regards,

Rated 5 out of 5 stars

From the first meeting through to…

From the first meeting through to completion the team have been excellent. Kate was always on hand and made the selling process seamless. Thank you to both Kate and Martin.

September 11, 2026
Unprompted review
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Reply from Curchods Estate Agents

Dear Chris,

It was a pleasure to act for you with the sale of your house, We all wish you many happy years in your new home

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Rated 5 out of 5 stars

Excellent service from New Haw team

We had the pleasure of purchasing our home from Graham and Hayley at Curchods New Haw which completed last month. The entire team could not have been more helpful, efficient and pleasant throughout the entire process. Their level of attentiveness and quick, clear communications were unmatched throughout the rest of the chain (even the estate agent handling our sale who we were actually paying to do so!) Can’t thank them enough.

August 13, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you for your review and I am very happy to hear that you were impressed with the service from Curchods.
With Hayley, Graham and the office working as a team, it shows how estate agency should be done with quick and clear communications.

Thank you again and we hope you are enjoying your new home.

Rated 5 out of 5 stars

A pleasure to work with

The sales team were all very positive, knowledgeable and proactive no matter who we spoke to. When viewings were slow we actively discussed the market and the way forward and Curchods quickly implemented the outcome. Feedback from viewings was prompt and to the point. Ultimately we were successful in achieving a sale. We would have no hesitation in using Curchods again should the need arise.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Amy Skeet at Curchods Cobham showed us the property and since the 1st appointment she was amazing. Not your stereotypical estate agent, Amy was kind, professional, patient and had our interests as a priority not making the sale. Once our offer was accepted Amy assisted in completion enabling us to move in within 6 weeks of having our offer accepted. Kate Dancey was also very helpful during Amy's absence and we are overall very happy with the service Curchods provided us, something rare nowadays. When we went to collect the keys we were given a bottle of champagne and a gift card congratulating us on our new home (along with a Curchods Key Chain), so kind and thoughtful. We are overly joyed with the entire experience beginning to end. Thank you Amy & Kate!

September 10, 2026
Unprompted review
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Reply from Curchods Estate Agents

Dear Randy
Thank you very much for your thoughtful and positive review. It really means a lot to us. We look forward to seeing the renovation on your new home. I hope your wife is very happy.

Thanks again
Kate and Amy.

Rated 5 out of 5 stars

Very through and committed staff- highly recommended

Although it took a while to sell, in a quiet market, Jordan found a very genuine buyer at a great price, and worked extremely hard to get the chain in a good place to exchange, due to a problem person in middle of the chain
Jordan was very professional at all times, and communicated the situation where reqd.

September 10, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you Angela for your kind words, it's been a pleasure working with you and we wish you and the family all the best for the future.

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Rated 5 out of 5 stars

Excellent service

Louis the Assistant Letting Manager who we dealt with was a delight to work with. Throughout the entire process Louis was professional, supportive and extremely knowledgeable answering the many questions we had. Louis always responded to messages in a timely manner and nothing was too much. Jasmine in the Administration Support Team was also very helpful. She dealt with everything in a timely fashion and was very responsive. Once contracts were signed and tenants were about to move in Ashleigh our Senior Property Manager got in touch to introduce herself, again efficient and professional. Based on our experience so far we would highly recommend Curchods Lettings.

September 10, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for your kind words, Lou. It was an absolute pleasure helping you throughout the process, and I’m really pleased to hear that you felt well supported along the way.

I’ll also be sure to pass your lovely comments on to Jasmine and Ashleigh. We really appreciate you taking the time to leave such a thoughtful review and, of course, for recommending Curchods Lettings.

Wishing you all the very best, and thank you again!

Louis

Rated 5 out of 5 stars

Outstanding Agents, especially Spencer!

I Would like to thank Phil, Alex and Spencer for their professionalism and outstanding customer service. Spencer deserves an even bigger shout out and THANKS from start to finish, he provided exceptional customer service, consistently going above and beyond to support me throughout the sale of my house process.

Spencer was professional, proactive, and always available to answer questions or provide updates. His communication was excellent, and he genuinely cared about ensuring everything progressed as smoothly as possible. What really stood out was his willingness to go the extra mile, taking ownership of issues, (I faced a few) anticipating challenges, and offering practical solutions that made a real difference.

Spencer is a real credit to Curchods, and I would not hesitate to recommend him to anyone looking for an estate agent who truly puts their clients first.

Thank you, Spencer, for your outstanding support and exceptional service. It was greatly appreciated. :)

August 28, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for taking the time to leave such a fantastic review. It was a real pleasure to assist you throughout the sale of your home, and I’m incredibly grateful for your kind words.

I’m particularly pleased to hear that you felt supported and kept informed throughout the process. Selling a property can sometimes bring unexpected challenges, so it was important to me to be proactive, find solutions and make the journey as smooth as possible for you.

I’ll be sure to share your lovely feedback with Phil and Alex as well. Thank you again for choosing Curchods and for your recommendation. It was a pleasure working with you, and I wish you every happiness for the future.

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional, prompt to reply and respond, I would not hesitate in recommending and indeed would definitely use again should the occasion arise. Many thanks.

August 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Curchods Estate Agents, Ottershaw are highly recommended

When we had to sell our mother's house this year we made a wise decision to put our trust in the Ottershaw branch of Curchods. They pulled out the stops to secure a buyer - their commitment to us, the clients, was second to none. We were kept informed throughout the process and despite being a very busy office, they always found time to respond to any questions we had. They are a friendly, approachable group - their experience of the market and honest, realistic advice lead to us making good decisions which helped to sell the house. Thank you very much Ottershaw Team for being consistently there for us - all your efforts and support are very much appreciated!!

September 4, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear how pleased you were with the service provided by our Ottershaw team during what we appreciate can be a particularly important and emotional time.

Our team prides itself on providing honest, realistic advice, clear communication and a personal service throughout every stage of the sale. It’s fantastic to know that you felt supported and kept informed from start to finish.

Rated 5 out of 5 stars

Selling a property from a distance was…

Selling a property from a distance was made so much easier by the regular updates and the relative speed of the sale. I was given help, advise and assurance from professionals who inspired confidence and always in a friendly manner.

August 28, 2026
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for your 5-star review. We really appreciate you taking the time to share your feedback and are delighted you had such a positive experience with Curchods.

Rated 5 out of 5 stars

Professional, courteous and successful

The team at Curchods in Teddington/Kingston have been extremely good both in managing the letting of our property and, subsequently, for managing the sale. Everyone without exception has been very professional and courteous and we are extremely happy with the successful outcome that was achieved. I have no hesitation in recommending Curchods if you are planning to let or sell your property within the Teddington/Kingston area.

September 3, 2026
Unprompted review

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