Cut My Reviews 

22,057
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,859 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting items are precisely cut to specifications and arrive well-packaged. Many appreciate the straightforward website and easy ordering process, making it simple to get exactly what they need. Reviewers frequently highlight the quick and reliable delivery service, often receiving their orders promptly and in good condition. However, some customers noted delivery issues, including delays, damaged items, or problems with courier service. A few also reported products cut to incorrect sizes or not matching specifications, and some experienced poor service or aftercare.

What people talk about most

Product

People report positive experiences with product, often praising the wide choice and good quality that... See more

Quality

Consumers find quality to be positive, with many reviewers praising products as great, good quality, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many reviewers finding the website very easy to order from and... See more

Service

Reviewers mention positive feedback about service, often describing it as fast, efficient, and excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely delighted with this company. Such an easy way to provide my measurements and requirements. I couldn't believe how quickly my product arrived too. Extremely well packaged and delivered wi... See more

Rated 5 out of 5 stars

Needed some moisture resistant MDF to box in pipework in our shower room. Having measured up I realised it needed cutting more precisely than I could manage. Found Cut My online and what a brilliant s... See more

Rated 5 out of 5 stars

My patio table glass top was recently damaged during the strong winds. I looked at replacements which were very expensive; then discovered the CUT MY Acrylic options. Easy to order, great communicatio... See more

Rated 5 out of 5 stars

So glad this service exists! Without a car and not possessing power tools, this fills an important gap in the market. It was easy to order, difference between woods explained and variety offered was... See more



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(22,057)

5,479 reviews in the last 12 months

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Rated 5 out of 5 stars

Air conditioner screen

I called customer services for advice about the correct hole size for the air-conditioner hose, and they were extremely helpful. The window screen is excellent quality and arrived very well packaged. It has made a noticeable difference to how efficiently the air conditioner works. I am very pleased with it and would definitely recommend it.

July 10, 2026
Rated 1 out of 5 stars

What went wrong ??? How dare you ask

What went wrong ???? Items came smashed Made out a damaged goods complaint got a ticket 431831 A member of our team will be reviewing this shortly. that was two weeks ago have mailed you twice to no reply
totally poor afterservice still not got any item nearly three weeks after i ordered

July 10, 2026
Rated 1 out of 5 stars

Do Not Use This Company

Do Not Use This Company, 1 star is required to write a review, CutMy get Zero stars.
I ordered 14 samples of acrylic at the beginning of July at a cost of £18, I received only 4 samples. I have sent 3 emails and phoned them once to rectify their failure. The 1st email I received an AI generated response saying they will look into it. I phoned, and they said they would resend the samples, nothing arrived. I have sent 2 more emails asking for the samples or a refund and they have ignored both. Do Not Use CutMy, Dishonest Charlatans.
All of the above is my opinion and the experience I received from CutMy.
Now if you want a good Acrylic sheet supplier "Sheet Plastics" are outstanding. Sample box of 60+ acrylic sheet for £25, 10 times more colours and types, also, excellent customer service.

July 31, 2026
Unprompted review
Rated 4 out of 5 stars

Overall good service...but!

Good service, the cut was right, 2 things stopped it being a 5 star, the initial delivery was 3 days later than original stated, and one side had a few scratches on it, didn't affect the look as used the other.

The quality was as expected and would happily use them again.

July 10, 2026
Rated 2 out of 5 stars

We had high hopes!

We had high hopes!! The delivery of the perspex was delayed by the courier company by 2 days as they first tried to deliver to the wrong address, when we eventually received the perspex the packaging was poorly packed and damaged on the one corner and inside the perspex edges had received chips and damage in places. We let Cutmyorder know by email with photos of the damage, but we have not heard back or had any response and to this date have still not had a reply at all. Not Good so could only give 2 stars maximum which was a shame as we had high hopes.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

The web page made the process of…

The web page made the process of getting a quote and placing an order ever so easy. Once the order was placed I was updated on progress and given a delivery date which was met. The Perspex panel was very well packaged and it was a perfect fit for my project. If asked where I got it from I would have no hesitation in recommending Cut My.

July 10, 2026
Rated 1 out of 5 stars

No Customer Services your on your own.

I cannot fault the delivery time that was excellent.
I cannot fault the product.
Customer Services though is diabolical. Sent emails regarding technical issues. Had a AI generated reply twice, saying I would be contacted, no contact recieved be it email or call. Tried ringing, my call was not being answered. After waiting over a week for a reply to my emails I gave in and sorted the problem myself. Personally I wouldn't buy from these again as any problem and you are on your own. They have taken your money so why have Customer Service?

July 24, 2026
Unprompted review

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