Cut My Reviews 

21,921
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,841 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the precision and accuracy of the cut products, noting that items fit perfectly to their specifications. People also appreciate the high quality of the materials and the excellent packaging that ensures products arrive well-protected. The ordering process is frequently described as easy and straightforward, with many highlighting quick delivery and great overall service. However, some customers also noted issues with delayed deliveries, items arriving damaged, or being sent to the wrong address. A few other people also felt that products sometimes had scratches, were not as advertised, or had components missing.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising items for being cut precisely... See more

Quality

Users describe positive interactions with quality, frequently highlighting the excellent standard of cutting... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick delivery times and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Consumers find service to be positive, with many reviewers praising the prompt and efficient service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All my MDF panels arrived promptly, carefully wrapped and protected. Cut and edged to an excellent standard. However, discovered one section had been cut 12mm too narrow. Quick phone call and Charlie... See more

Rated 5 out of 5 stars

I ordered 4mm polycarbonate clear sheet,cut to close specifications.It arrived in perfect condition,cut exactly to my spec.it enabled me to fit the hot air ducting from my air con unit out through m... See more

Rated 5 out of 5 stars

My patio table glass top was recently damaged during the strong winds. I looked at replacements which were very expensive; then discovered the CUT MY Acrylic options. Easy to order, great communicatio... See more

Rated 5 out of 5 stars

The web page made the process of getting a quote and placing an order ever so easy. Once the order was placed I was updated on progress and given a delivery date which was met. The Perspex panel was v... See more



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,921)

5,326 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company

Ordering is very easy on the website. My acrylic sheet was cut precisely with the required hole in the right place and right size. Delivery was very prompt. Would definitely recommend CutMy to friends and would use again.

June 23, 2026
Rated 5 out of 5 stars

Excellent

Excellent, easy to order. Quick delivery. Very well packed and protected. Reasonably priced. Would definitely order again if required.

June 23, 2026
Rated 4 out of 5 stars

Cut exactly to size

Cut exactly to size, hole too. Delivered safely and securely. Only issue was perspex was scratched on one side and protective film only on one side.

June 29, 2026
Rated 4 out of 5 stars

Web site is great and easy to use

Web site is great and easy to use, prices are very fair and of course it includes cutting to size. Service and delivery no problems, but when you order you get an expected delivery date , and to quote the site “don’t get excited we may not meet this date “ which in my case they didn’t but delivery was still in a reasonable time. Just a point, but if you need it for a certain time, allow them time to produce what you need and order early.

July 3, 2026
Rated 1 out of 5 stars

One of table tops arrived damaged

One of table tops arrived damaged
I recorded it and sent some photos
You acknowledged my email but I have heard nothing since!!
I have been too busy to chase it but since I'm on holiday next I can pester you everyday, every hour
Thank you

July 3, 2026
Cut My logo

Reply from Cut My

Hi there,

We're very sorry to hear that one of your table tops arrived damaged, and we'd like to sincerely apologise for the delay in responding to your enquiry.

Having reviewed your case, we can see that we replied to you on 28th July. We appreciate that the time it took us to respond was longer than it should have been, and we're sorry for the frustration this caused. We've been experiencing an exceptionally busy period, but we understand that this is no excuse for the delay.

We can also see that we've offered to replace the damaged table top and are currently awaiting your response so we can arrange this for you.

We hope you have a wonderful holiday, and we'll be more than happy to pick this back up and get everything resolved as soon as you're back.

Kind regards,
Cut My

Rated 3 out of 5 stars

My first order was perfect

My first order was perfect, great communication and parcel showed up on time. This one was 5 days later than when quoted with the original order and then when I phoned for an update and told either wed or thurs it then wasn’t delivered till the Saturday. No updates, no communication from APC

July 3, 2026
Rated 1 out of 5 stars

Terrible

Terrible. Order arrived Scratched sent an email got a response straight away which was great but I’mfortunately it was from an AI bot then nothing! I’ve continued to message and it’s been three weeks & still nothing: other than just getting a trust Pilot review through which is comical

July 3, 2026
Rated 5 out of 5 stars

Second time of ordering all went well…

Second time of ordering all went well again , on time well packaged however I did find a scratch on one of the panels but can’t go through the process of replacing it.Fast turn around I made a mistake on my order this time but was sorted out quickly and reordered, nice firm to do business with , can highly recommend good quality and customer care.

July 3, 2026

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