CVSL Ltd Reviews 

417
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a truly great experience with this company and its highly professional team. Customers frequently praise the staff members for being exceptionally helpful, friendly, and patient while guiding them smoothly through the entire vehicle leasing process. Reviewers highlight the outstanding customer service, noting clear communication, professional advice, and dedicated support provided by everyone at all times. Consumers also appreciate the efficient delivery service, mentioning that vehicles arrive promptly, smoothly, and exactly as promised without experiencing any unexpected delays. People find the overall user experience completely faultless, stress-free, and remarkably straightforward from beginning to end, making them eager to return as customers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting helpful representatives who explain... See more

Service

Customers had positive experiences with service, noting that staff members provided exceptional assistance,... See more

Customer service

Consumers find customer service to be positive, highlighting exceptional communication and professionalism... See more

User experience

People report positive experiences with user experience, highlighting how helpful staff made the leasing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that cars are delivered on time and vehicle... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service fromJohn Dennis at CVSL ltd when leasing my new Audi A3. Really helpful with the process of sourcing the right car and deal, keep me regularly updated on delivery etc, made the whole pro... See more

Rated 5 out of 5 stars

This is my second time working with Andrew to finalize my lease and I couldn't recommend him more! He promptly replies to emails and assisted me in finding vehicles that fit within my budget and timel... See more

Rated 5 out of 5 stars

2nd time using CVSL for a business lease. Andy really does help find the right car and is helpful when guiding through the process with great communication. Finance offers are competitive and deliver... See more

Rated 5 out of 5 stars

Leased a car from John @ CVSL, such a friendly helpful man. Quick & thorough throughout the whole process! Originally the car was going to take 3 months from order, but came within the month. Clear c... See more


Company details

  1. Leasing Service

Information provided by various external sources

Contract hire quotes, vehicle funding & car leasing from CVSL. Use our vehicle quotation system to get instant contract hire or personal leasing quotation on any make and model of vehicle within seconds.


Contact info

5.0

Excellent

TrustScore 5 out of 5

417 reviews

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5.0

All reviews

(417)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time lease

Tim provided an exceptional level of service throughout the process. He took the time to discuss everything over the phone and followed up with a detailed email summarising what had been discussed. As this was my first time leasing a vehicle, I was unfamiliar with the process, but Tim’s professionalism, clear communication and support made the entire experience straightforward and stress-free. I’m extremely grateful for his assistance.

November 2, 2026
Unprompted review
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Rated 5 out of 5 stars

John has been fantastic

John helped me secure my new lease car, getting me the exact model and colour I was after when every other company I contacted couldn’t. He’s been super helpful, super responsive and has made the whole process very easy. Will definitely be calling them first next time.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

We ordered 2 cars through John Dennis. Fantastic service throughout. Very helpful and patient when I kept changing spec, asking for extras, removing them etc. Cars delivered on time. Highly recommended.

April 10, 2026
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Rated 5 out of 5 stars

15 years of wonderful service from John Dennis at CVSL…

I have now used CVSL for my lease cars since 2011, and at the start was recommended by my son , to ask for John Dennis, who I have dealt with ever since my first lease car. John has always been a delight to deal with. He is exceptionally efficient, and I am always confident that he will get me the best possible deal

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Stu was excellent

Stu was excellent. I had a nightmare trying to sort out a car but as soon as I spoke to Stu, he reassured me, went above and beyond. I cannot recommend enough. I wouldnt go anywhere else. Thank you Stu!

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

A truly stunning experience from start…

A truly stunning experience from start to finish, needed a new van as mine had given up (In so many ways). Spoke to a few lease companies who highlighted they had vehicles in stock (This means 3-5 week's delivery) no use to me at all I needed a van like yesterday.
Thankfully I came across these guys and especially Tim Sheasby, what an absolute hero. He spoke truthfully and explained the whole situation about was available quickly, sourced me a perfect vehicle and had it delivered within 4 working days!
The whole process was incredibly easy to say the least cant fault anything about the whole process.
Tim cant thank you enough for how quickly and easy you made the whole process!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience from start to…

A great experience from start to finish. I dealt with John Dennis who was professional, friendly and on the ball, his communication was brilliant along with everything else. I wouldn't hesitate recommending CVSL and pointing you in John's direction! 5 star *****

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

My experience with CVSL and particularly John was exceptional. He understood what i required and expedited my ordering and delivery. I would highly recommend.

June 26, 2026
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Rated 5 out of 5 stars

Friendly and professional approach to leasing

Friendly and professional approach throughout the process. John Dennis helped me find the right van and explained everything along the way. He's only at the end of the phone if I need anymore support throughout the lease. I would definitely recommend to others.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service. Recommended!

Purchased a new personal lease vehicle through CVSL. John Dennis was my point of contact throughout and kept me informed at every step. Any questions very quickly responded to. Couldn't have done enough for me.

June 1, 2026
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Rated 5 out of 5 stars

Excellent overall service

A good personal experience giving clear instructions and all the help you need with any queries. Online application easy to navigate and acceptance given very quickly ( in my case) and the whole process up to and including delivery of the vehicle was faultless. Administration fee was reasonable and good value for money for what was provided

March 2, 2026
Unprompted review

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