Summit Drive Reviews 383

Super friendly and helpful team. I got really quick and clear answers and was able to make a quick decision about the car I wanted. Thanks to Debbie, Grace and the kind gentleman that delivered the car who fully explained how everything worked!

Within a few rings, call answered and spoke to Luke (Excellent service). Within 2-3 minutes he confirmed that the 'in stock' car I was looking for was actually 'IN STOCK'. Often not the case. One further call and two emails and car was approved and ordered!! Definitely the easiest deal I have ever done and my staff member was over the moon!!

From the start of the process the sales staff presented as friendly, efficient and supportive. This made the process easy without any stress from me

Brilliant experience from start to finish, great working with Lisa and all the delivery team, couldn't ask for any more!

Very helpful and professional service. Everything processed quickly, and car arrived exactly as expected. Many thanks.

Best deal i could find on the car we wanted. Very helpful throughout the process, especially as we didnt want immediate delivery. Delivery team managed the delivery and kept us updated.

I recently took receipt of my new car through Summit Leasing and I couldn’t be happier with the experience. From start to finish, everything was handled professionally, efficiently, and with great attention to detail.

The whole process was smooth and stress-free, with clear communication at every stage. Any questions I had were answered promptly, and I always felt confident that I was in good hands. Delivery was right on time, and the car arrived in perfect condition.

It’s rare to find a company that combines excellent customer service with such a seamless process, but Summit Leasing really delivered. I would highly recommend them to anyone looking for a reliable and hassle-free leasing experience.

Excellent service recieved from Lisa and the deliveries team, the prices were very competitive and the delivery time was great.
Couldn't of asked for better.

Fantastic service — prompt communications, very clear with terms and the admin side of the finance, and a smooth delivery of the vehicle

Great service from Cerian, Lisa and everyone at Summit. Very good rates for leasing my VW T-Roc. Thank you all!

After much daunting shopping around, I stumbled upon this gem of a company. Initially I dealt with Luke who was such a patient, diligent person. His vehicle knowledge and expertise was enlightening. Luke helped me so much to choose my car and all the minor details/permutations that other companies would have perhaps glossed over. I submitted my order and had to patiently wait for my VW Golf to be built and shipped. Something sadly out of the control of Summit so do order early when you plan to change cars.
I was then handed over to the deliveries team post finance approval etc. Michelle was my subsequent contact. I didn’t think it could get any better but it definitely did! I was given regular updates, Michelle would check in with the dealership etc and keep tabs on the logistics. Not once or twice but very regularly. If I ever emailed or called, I never had to wait or feel that I’m not a valued customer. The car arrived a few days ago and everything was perfect, Michelle also contacting myself a few hours after delivery to check if I needed any help with insurance or other new car gremlins. Apologies for the long review but I feel it’s important for others to know that with Summit they will be getting the diamond service EVERY time they call/order a car or have any questions or anomalies. I won’t be going anywhere else after my lease term ends and I am sincerely grateful for the exceptional service from Summit 👌🏁

First time using summit drive for lease car. Lisa was the lady who assisted to getting the car of my choice.
Everything was perfect and nothing was too much trouble.
Again delivery was smooth and delivered on time
I highly recommend summit drive and price for me was also really good.
Would use again.

Don't have a bad word to say about Summit, they were there every step of the way and the whole experience was smooth

Excellent service from Grace and the rest of the Summit tea throughout the whole process
Their lease rates were extremely competitive. Provided a number of quotations with various options and mileages.
So pleased with the car.
Many thanks!

Well just had my golf r black edition delivered this weekend and what can I say apart from 10/10 from summit from start to finish especially the deliverys team and lisa could not do enough for me whenever I contacted them
Brilliant thanks summit 👍

A fantastic experience from start to finish. Luke and the team couldn’t do enough to find the car I wanted. The whole process from ordering to delivery of the car was seamless. Great communication at all stages. Well done 👏🏻.

They did everything they said they would do and this is unusual today. Luke and his team were brilliant and responded to emails and phone calls straight away.
Keep up the good work.
Many thanks.
Phil Astwood

Very impressed with how our car was arranged and delivered. They had to deal with any anxiety I had about the process and they handled it well, very professional and friendly.

Great service from beginning to end.

Another great job by Grace and the team, no hesitation in giving them a glowing recommendation.