We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more
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Review summary
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Reviews shaping this summary
After the initial conversation with both the officer and the surveyor carrying out the work. We arranged a time convenient to all concerned. Once the survey had taken place we waited approx 2 days f... See more
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The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more
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CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more
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Company details
Written by the company
CWH Surveyors is a team of RICS Chartered Surveyors providing expert, local property surveys and valuations across the East Midlands, West Midlands, Yorkshire, and East Anglia, including Norfolk and Cambridgeshire. Over the past five years we've helped more than 10,000 clients make confident, informed decisions about the properties they're buying, selling, or maintaining. We offer RICS Home Survey Level 2 for properties in reasonable condition, RICS Home Survey Level 3 for older, unusual, or heavily altered properties, and RICS Property Valuations for probate, divorce, Help to Buy, Right to Buy, and private sale purposes. We also provide expert witness property reports and work with a wide network of mortgage panel managers on behalf of corporate clients. Our surveyors are based locally in towns and cities including Nottingham, Leicester, Norfolk, Cambridge, and Grantham, which means the advice you get is grounded in genuine knowledge of the housing markets in your area — not a generic checklist. Clients consistently tell us that what sets us apart is the follow-through: clear communication before and after the survey, a phone call to talk through the findings, and reports that are thorough without being unnecessarily dense. Whether you require a Level 2 survey or a more detailed Level 3 Survey, we aim to give you a property-specific report delivered with clarity, so you know exactly what you're dealing with before you commit.
Contact info
Unit One, Hill Court, Turnpike Road, , NG31 7XY, Grantham, United Kingdom
- 01476 584190
- survey@cwhsurveyors.co.uk
- cwhsurveyors.co.uk
4.9
Excellent
172 reviews
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Reply from CWH Surveyors
Thank you, Gareth! We're so pleased to hear you were happy with our service. It was a pleasure working with you!
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Survey on a bungalow
The survey was carried out on the day that was booked. It would have been nice to get an email confirming that it was taking place - we weren't sure that it had happened until we received the report.
August 8, 2025
Unprompted review
Reply from CWH Surveyors
Many thanks for your email and review, which is greatly appreciated.
We do typically send out confirmation of the appointment date via email and text, which I note was carried out in this instance, however, if this was not received, please accept our apologies.
I would highly recommend this company
I would highly recommend this company. Amazing customer service and got the job done very efficiently. Will use again! Thank you
July 22, 2025
Unprompted review
Reply from CWH Surveyors
Thank you so much, Kristian! We're thrilled you were happy with our customer service and efficiency. We look forward to helping you again in the future!
Absolutely fabulous service from…
Absolutely fabulous service from beginning to end. I am buying an old, grade 2 listed cottage so was advised by a few people to get the best survey done which was fantastic! The survey was completed to utterly superb detail and has given me insight into things I need to do as soon as possible and also in the future. Richard also said I was welcome to go through it with him which was brilliant as he put my mind at ease and now I know what I need to do. His report is and will be invaluable as a tick off list as I gradually embrace listed building needs and requirements. He also gave me good contacts to give me quotes for work which I need to get completed which was fabulous, especially living almost 100 miles away and being unfamiliar with the local businesses.
I can highly recommend this company for professional service and advice.
September 8, 2025
Unprompted review
Reply from CWH Surveyors
Thank you so much for such a wonderful review! We're delighted Richard could provide such a thorough survey and take the time to walk you through everything. It's great to hear the report will be such a valuable resource as you take on your beautiful listed cottage. Best of luck with the work ahead!
Great overall experience
Clear communications, seamless interaction with estate agents, and really clear follow up for any questions. Made it very easy.
September 4, 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Steven! We're glad the whole process felt seamless for you. Clear communication is something we really strive for, so it's great to hear it made a difference!
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A very comprehensive survey
A very comprehensive survey conducted by Victoria Bocock from CHW surveyors. Victoria readily agreed to hold a follow up telephone conversation, and was able to offer clarification where required, which was most helpful.
August 12, 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Steve! We're delighted Victoria could provide such a thorough survey and follow-up call. We'll be sure to pass on your kind feedback to her!
Highly recommended
Highly recommended. Excellent service, professional people. I bought a house with my mum last year, and used CWH to complete the survey because they were highly recommended, and we were not disappointed. Their team worked quickly and efficiently, and put a lot of effort into ensuring that all our questions were understood and, where needed, helped us find workable solutions. I was so impressed, that I'm now buying a place with my father and CWH were the first people I called. On both occasions, they have definitely gone the extra mile. David Hall (partner) and Phillip Chapman (Senior Surveyor) are incredibly experienced, diligent and take the time to explain everything in terms that we could understand. Kelly Hallam, one of the administrative team, is quick, friendly and very helpful. Very happy to highly recommend. Have used and would use again.
August 24, 2025
Unprompted review
Reply from CWH Surveyors
Thank you so much, Michael! It's a pleasure to have you return for a second time — and to have your father join us too! We'll pass your wonderful words on to David, Phillip, and Kelly. Comments like yours truly mean the world to the whole team!
House Survey - incompetent. Do not use
Extensive house survey undertaken and paid for, but totally lack of accountability for items not picked up ' by the 'experienced' surveyor and no acknowledgement of poor, unprofessional service provided when raised. Key items not picked up / acknowledged as any responsibility:-
- clearly visible and significant signs of damp in the ceiling
- a boiler with scorch marks on outer boiler casing
- 3 smoke / fire alarms that were at least 3 years beyond there shelf life
July 22, 2025
Unprompted review
Reply from CWH Surveyors
Thank you for your feedback following the survey carried out in 2023.
The RICS Home Survey Level 2 comissioned does not involve the carrying out of testing of services, however, the report gave specific details of when the heating system was last serviced (you were advised to obtain the service history from the seller), made clear recommendations regarding specific repairs highlighted in the service and that these should be checked prior to your legal commitment to purchase.
The smoke alarms were also referenced in the report, which stated that they were not tested.
Please feel free to contact the office if you have any further queries that you wish to discuss.
Thank you to CWH Surveyors
Thank you to CWH Surveyors. We instructed Mr Myles Hughes to complete a Level 2 survey on our proposed purchase.
Professional, informative and always available to answer any of our concerns constructively.
We can highly recommend CWH, an exceptional service throughout.
John & Julie
July 21, 2025
Unprompted review
Reply from CWH Surveyors
Thank you, John & Julie! We're so pleased Myles was able to provide the professional and attentive service you deserved throughout. We'll pass on your kind words to him. Wishing you all the best with your purchase!
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Recently carried out a level 2 survey…
Recently carried out a level 2 survey for me.
Excelent service,quick and thorough, James rang me after a few days asking if i required any further assistance explaining some specific details of my report which i thought was great, which inspires confidence.
March 10, 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Paul! It's great to hear James' follow-up call gave you that extra confidence. Going the extra mile for our clients is something we truly believe in. We appreciate your kind words!
Good service at the right price.
We had a level 2 survey done on a fairly new house. Very impressed from initial contact, professional, courteous and thorough. Highly recommended.
July 14, 2023
Unprompted review
Reply from CWH Surveyors
Thank you, John! We're pleased you found us professional and thorough from the very first contact. Your recommendation means a lot to us!
Great customer service from CWH surveyors
Great customer service, very professional. Prompt service and reasonably priced. Highly recommend.
November 11, 2022
Unprompted review
Reply from CWH Surveyors
Thank you so much! We're really pleased you found the service professional, prompt and great value. Your recommendation is very much appreciated!
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