Cycliq Reviews 417

A quick response and update

Products sound great and initially work well but suffer durability issues. Then when issues arise the support is lacking.

After finding a significant problem with connectivity with two units, it was very good to see the problem fixed so quickly.

Fast courteous service. I can’t wait to get my Fly 12 back. I feel vulnerable without it.

Cycliq customer service experience has been outstanding, company stands firmly behind their products if something goes wrong.

This is my 4th Cycliq product and I have kept returning because of the high quality of the product, their practicality and the service. This team have consistently gone the extra yard when needs emerge; highly recommended.

I was having troubles with my Fly12, the tech support was very prompt and helpful

Speedy response from the Cycliq trouble shooting team. They listened to the problem and gave great technical advise

My Fly12 mount had broken, possibly from a few too many lumpy roads over the last couple of years.
The Cycliq team assessed the problem and replaced my unit on the same day. You can’t ask for better service than that! First class, every time.
Thanks lads!

Got mine fly ce gen 3 today everything connected & recording,but can’t view on my iPhone 13 unless ya got a lightning sd card reader didn’t tell ya that when you splash out £209,not happy at all

Great customer service. Swift responses. A few years ago, it was very different. Overall a huge improvement!

Had a small connectivity issue with my fly 12 sport. Cycliq support were very keen to sort the problem out for me. The final solution was to replace the unit, so pleased with the outcome.

When I had problem with the mounting bracket of my FLY 12 Sport, the CYCLIQ Team replaced my out-of-warranty camera and rushed out a new unit. Awesome support and customer service, matching the amazing quality and battery life of their bike camera. FWIW, it works great as a car dash-cam too, with crisp videos.

I needed a replacement case for my 6 year old Fly 12 CE. Cycliq support sent me the replacement case and clear instructions for how to install it.

Always a pleasure to deal with when support needed. I’ve been a long term Cycliq product user, and occasionally products can fail. Cycliq offer fantastic support when that happens. To Cycliq, thank you for my most rdcent experience (thanks Ashe) 👍👍👍

Great support thanks in quick response to answering my simple query.

Having heard some mixed messages about their customer service they handled my warranty return promptly and sent a new unit from Australia before I even had a chance to return my faulty one!
The only slight sting was the £17 postage of the 'old' unit because once boxed up etc. it crept over the 250g mark.

Amazing customer service.

When my Fly12 attachment broke I received prompt communication from Cycliq and a replacement unit sent within a week. Lucky it still had a week of warranty left!

I purchased Fly12 and Fly6 when I was on holiday in Australia. On my return to the UK I was knocked off my bike, a car door opened as I was passing which was all recorded, even the fire engine stopping to check me out, First Aid.
A week later in lovely London my car was broken into the robbers took a bike and my Fly12 & Fly6 and Garmin.
And today Cycliq has kindly offered a generous discount to help me with replacing the cameras/lights Fly6 and Fly12 What refreshing support!