Cygnett 10,000 mAh power bank I love this little beauty, with the USB C and 2 USB A outputs and the battery capacity indicator, oh as well as a cool little slot to attach a lanyard as well as a wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Cygnett products are sold in over 200,000 retail outlets through 42 countries. The range includes over 100 digital accessory products, cables, chargers, cases and a full range of Power Banks. Based in Melbourne the business has a team of passionate design and quality driven experts who strive to ensure every Cygnett product is beautifully crafted, packaged and delivered to customers
Contact info
858 Lorimer St, 3207, Port Melbourne, Australia
- info@cygnett.com
- cygnett.com
Good customer service support
A had a great customer service support with Zach from Cygnett over a dispute with the confusions between back and forth email conversations regarding the buy one get one free power bank deal . Zach went above and beyond my expectations solving the dispute by offering free power bank as a good will to compensate the hassles I have been through . I am very impressed with his customer service . 👍👍🙂
Could power the space shuttle
“I basically just use a power bank to power all of my devices and headphones etc. My last one from Cygnett bought via Target lasted 5 years then died, I decided to go bigger this time as the number of my devices has increased. I'm so happy with this one I think it could power the space shuttle. Essentially I power my laptop phone 3 sets of headphones my grandsons ipad and a blue tooth speaker from one full charge of the Power Bank ”
My 20,000 mAh Hi-vis Orange power bank…
My 20,000 mAh Hi-vis Orange power bank is super quick and can charge up to 3 different devices at once.
Super fast charging and a great home grown Aussie company.
Highly Recommended
I have bought two 10K mAh for kids and 27K mAh for my laptop use. The product is amazing, and I am really happy with the purchase. I would highly recommend their products. The service is really good from the team and they respond promptly if you have any questions.
Do Buy it , Worth it
Bought one for myself and one for my cousin, way too good , as i was always struggling and have a fear about getting my lap shut because of the battery, now it solveddd!!
Easy to use ordering, quick delivery, high quality product
Happy with the experience. Ordering was easy, delivered quickly. This is the second time I’ve ordered from cygnett and the quality is always high, especially their phone cases.
Can not complain about anything
Can not complain about anything. Price, delivery, updates everything was brilliant thankyou. Very happy customer.
Great Shipping and Support
The shipping time was very quick and after sales support was great after I realized that I had gotten an Iphone 13 Pro cover by mistake when I actually needed a 13 Pro Max. The correct cover turned up very quickly :-)
Excellent follow up on discrepancy.
I ordered two cables online. Delivery was quick however only one cable was sent. I sent email requesting follow up and received immediate response with apology and replacement cable was being sent as the one that I ordered was out of stock. Cable sent in quick time. The cables are great and apparently the replacement is a newer and more expensive version of the one I ordered.
Wireless charging problem
The case doesn't take into account wireless charging like the cygnett case I had for my iPhone 14. It was excellent. This one for the iPhone 15 Pro Max I have to use the cable to charge.
Great product
Great product, great service! Power Banks look good and charge phones quickly.
No phone number to get in touch..AVOID
I just ordered something for my husband and noticed that the system didn't allow me to introduce the 20% discount on first purchase so I tried to contact them to fix that. But to my surprise, there is NO WAY to directly contact them. If I cancel the order after being processed, I need to pay for the return however I can't speak to anyone to sort out this. Never again buying from this company...AVOID THEM IF YOU CAN!!
There's no facility to contact them…
There's no facility to contact them outside of a support or warranty request. What if I had questions before purchase? No phone number either. Major red flag.
Avoid the CYGNETT HOME Smart Wi-Fi Plug with Power Monitoring
As the title says, Avoid the CYGNETT HOME Smart Wi-Fi Plug with Power Monitoring. It claimed to work with Apple HomeKit. Also odd was the Apple App Store reviews are being removed along and apply a filter to the reviews you read on their own site.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








