DAD Reviews 63

Damien made an excellent job of tidying up aerial cables after a new roof had been fitted. I thoroughly recommend his service and will soon be contacting him with a view to having a 65" TV fitted.

These reviews ar out of date now...
I am waiting for an invoice to pay for replacement key to a mail box. Over a week now. Have chased via phone and email. No progress.
Must be a huge challenge to issue an invoice...what about the rest...simply avoid!

The engineer maintained contact with me during the morning of the service to let me know when he was likely to arrive which enabled me to plan my morning more effectively.
The service was carried out efficiently and the engineer answered my questions and explained what may have been causing the pressure in my boiler to drop and how to keep the water topped up as necessary.
He also checked the gas pipes into my gas meter to make sure that they were correct. All in all a really good service.

I bought a Wowcher voucher for a boiler service via DAD. From the first contact with DAD, via a video call to allow their agent to view the boiler make and position, through to the completed service within a specified time period on a date to suit us, the entire experience was a very pleasant surprise. The engineer who serviced the boiler was friendly, polite and thorough. It was a bargain to find the Wowcher voucher and an even greater delight to use the services of DAD. I would have no hesitation in recommending DAD to anyone and will definitely use them again when the need arises.

The employees are reliable, trustworthy. You know you're getting a fair deal and the quality of the work is well controlled. I was also impressed by the cleanliness of the employee who took good care in cleaning the area after he had completed the work.

Process was nice and easy. Customer service was prompt and efficient. Engineer that carried out the boiler service was professional, friendly and quick.

All stages of the process were smooth and the engineer arrived on time and did a great job! Would defo use again :)

I contracted DAD to have some handyman and electrical work done in my new house before I move in.

They informed me they have different rates for handymen and electricians, with the electricians being more expensive, which is understandable and I had no qualms with the rate as I don't joke with electricals. On the day of the appointment for the 'Electrician', no one shows up at the appointed time. I had to call them to chase up before they finally sent someone on the day, luckily I was working from home so time was on my side.

After describing what needed to be done to this guy, one of which is to simply move a socket from one point to another (bare in mind the cabling and necessary works has been done by the builders) this 'Electrician' tells me my walls need to drilled to move the power from the live socket to the dead one. And I tell him, that's been done already by the builders but this guy insists my wall needs to be drilled and that's when I start to have my doubts and ask him, is he an Electrician? He tells me 'No, I'm a handyman' and I'm left stunned! And it was definitely obvious throughout his work that he truly was no qualified Electrician!

I felt so DUPED!

I called DAD and made my complaints to them, especially as the handyman did not fit the outside light properly as he should and they tell me they would look into it. Also queried them about the qualification of the 'Electrician' they claim they sent me and that I wanted proof of the guy's qualification as an electrician because they insisted he is one and charged me an Electrician's rate of £80/hr for three hours. And all he did was to move the socket (which he couldn't do anyways), fit two lighting on the landing and an external light, and fit one dimmer.

I eventually got a qualified Electrician to move this same socket and no drilling was needed! Plus fitting three dimmers and changing three sockets, this guy finished the job in an hour and charged only £90!

And to add salt to injury, it's been 3 months now and no one at DAD has had the decency to get back to me on my issue. And I will continue to tell as many people as I can to avoid this SHAM of a business as much as possible for as long as I live or they remain in business.

I received a boiler service from DAD (at a very competitive £65) and I was very impressed with all aspects of the DAD service.

On calling up, I spoke with a very friendly engineer over their video-calling service and it only took him 5 or so minutes to confirm that they would be happy to come round to boiler my service.

Within the hour an email confirmation came through and we confirmed the date of the service.

I was very impressed with the engineer (Steve) who came to service the boiler and he completed the work within half an hour.

I wish you the best of luck as a company. As someone who works in IT Project Management I think the idea is fantastic and I'm sure you'll succeed in the years ahead.

Paul came over to hang some pictures and was amazing! He arrived on time was really friendly and did an amazing job! 5 stars! Would definitely be using Dad again.

It is totally waste of time. Dont even think to go with this company. I already show them on phone video chat what work I need and they send someone who was completely unprofessional.
I needed an electrician to fix the nest 3rd gen thermostat and programmer for heater. So I ring DAD and the gentlemen Marc did tell me that he will send some electrician for that. Electrician came and told me that he needs half a day to fix it and he was told only one hour job. I took a day off from work and electrician said he had another important jobs to do. He was on phone for first 15 minutes and then he just fixed the old programmer. Even that programmer is not working properly and they way wiring is done is totally unprofessional. For one hour job they asking me to pay 2 hours money. This is completely annoying. I will have to ask local electrician to fix it before the programmer stops working again in such cold days. Completely waste of time and money
sorry but I can not give any positive review due to the service I received. I will not recommend anyone to go with DAD in future.

Excellent service, easy to use, and always polite and helpful whenever you use them.

I used DAD a few weeks ago and found the whole experience really efficient and great value for money. The video call pinpoints the issues for the handyman, and then you get an appointment shortly afterwards. My handyman Paul arrived on time and was polite and knowledgeable. He did all three jobs very efficiently and also tidied up after each job. He then helped me lift something heavy before leaving, which wasn't even on the schedule of jobs! I highly recommend this service and without a doubt would use them again.

Expert advice on the couple of jobs to be carried out at home, morever very alert and paid good attention to detail on our queries

Overall I have had a good experience with DAD. Paul came and sorted out a wall in my flat to a very high standard. There were some minor issues with the paint colour on a few odd spots that were touched up after the wall was done but Paul got in touch with me directly when I raised this as the error wasn't noticeable at first. He scheduled someone to come back and rectify the situation. Ravi came and fixed the areas also to a very good standard! There are few companies who would honour a guarantee on work done but I had no problems with DAD and wouldn't hesitate to recommend them. Paul and Ravi were very understanding about everything. From a safety perspective DAD takes this seriously as well and you will always know who to expect at your door and what time with the option of setting up a password if you wish. Thanks guys.

I called & spoke to a 'Dad' who advised that he might be able to repair the item.
The next day an email from Laira appeared who suggested that I needed 2 hours work at £50 per hour (Task Rabbit is £38) then advised £20-40 of wood parts that may be needed to fix the item. There was nothing made of wood on the piece, so confused I wrote back & asked if she could check again. Her reply was the same response about purchasing wood parts. Again, I asked if she could check as there were no wood parts mentioned on the phone call. As yet I've received no reply.
I'm hoping that this is just a teething hiccup as the idea is good.

I would definitely use this company again. My daughter needed some work done in her bedroom, she found a company online called Dad.co. The company was just brilliant, especially because of the video link, you can show the expert what needs doing within your home, saving time with regards to not having to wait for someone to come round to your property first. The Dad expert that did the work in my daughters room was called Ricky he was quick,efficient, friendly and most importantly, he did a good job. Thanks Dad.co :o)
From Sharrel in Upper Edmonton N18

Will be using again for certain. The instant messaging is quick and then the expert was really good also with clear video and sound!

Ravi was friendly and professional