Dainton  Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often going the extra mile to assist with various needs. Many people highlight the excellent service, describing it as efficient, straightforward, and stress-free from start to finish. The facilities are frequently noted for being spotless, secure, and well-maintained, offering clean and accessible storage units. The convenient location and easy access to units are also highly appreciated by consumers, making the storage process very smooth. Reviewers also found the booking and administrative processes simple and efficient, contributing to an overall positive experience. People often express a strong recommendation for the company, indicating high satisfaction with their services.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and friendliness of... See more

Facilities

Users describe positive interactions with facilities, frequently highlighting their cleanliness, security,... See more

Location

Customers had positive experiences with location, highlighting good access, convenient opening times, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use for booking storage... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well i have never seen a company so organised witch is run by ED Steadman not one thing was to much trouble for them . If your looking for a office or shipping container these are the people with ou... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Big thanks to Stan and the team at Dainton Storage Heathfield. Booking our storage container was so easy, and the site was accessible as we required (even when filling our container between Christ... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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No recent history of asking for reviews

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4.9

All reviews

(305)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

I have held storage in different…

I have held storage in different configurations with Daintons Barnstaple for over 5 years and I'd recommend the storage facilities, but most importantly the team of Lee the Manager and his deputy Marc, who are hugely committed to ensuring the customer experience is the best. Lee and Marc always respond promptly and accurately to requests and questions which occasionally arise and ensure every time that they produce a solution if one is needed. They take pride in the facility and constantly maintain and clean the whole areas so that you know your storage is safe, secure and most importantly dry and free from pests which could contaminate your possessions.
I would recommend Daintons every time on that basis.
The only request at a corporate level is that there be access time to inside storage in out of hours as offered by some other providers , but this is a corporate and not local decision !

August 28, 2025
Unprompted review
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Reply from Dainton

Thank you JD for being with us for over 5 years and for recognising the efforts of Lee and Marc. We’re delighted to hear how much you value the team and the care we take to keep your storage safe and secure. Your feedback means a lot!

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Rated 5 out of 5 stars

Friendly and clear communication

Friendly and clear communication, good value and very helpful. Storage unit was in good condition. We stored our home contents for a few months while we were between homes and everything was fine. Access was easy and paperwork all went smoothly.

August 19, 2025
Unprompted review
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Reply from Dainton

Thank you for your kind words! We’re glad you found everything smooth, helpful, and easy.

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, helpful and accommodating. Fully explained the process at the start, dealt with any issues very quickly and communication was top notch.

August 1, 2025
Unprompted review
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Reply from Dainton

Thank you Zoe!

Rated 5 out of 5 stars

Keep hold of Paul he’s a goodun!

This is the second time I’ve used Dainton at this site and the customer service delivered by Paul has again been second to none - highly recommended

August 18, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Ian, we'll pass that on to Paul!

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Rated 5 out of 5 stars

Perfect from start to finish, Cheers Ian

Perfect from start to finish. Helpful, respectful and clear communication throughout out time with Dainton. Ian at the desk ensured that even as a female customer I felt safe and supported.

So glad we chose Paignton Dainton Storage.

I highly recommend.

August 15, 2025
Unprompted review
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Reply from Dainton

Thank you Rachel for the lovely feedback — we’re so pleased Ian and the Paignton team made you feel safe, supported and well looked after.

Rated 5 out of 5 stars

Great Customer Service

Paul has been very helpful throughout our time using Dainton. Setting up new storage facilities was simple and efficiently done. Any requests for assistance have been responded to very promptly. I would not hesitate to recommend using Dainton Newport Storage facilities.

August 14, 2025
Unprompted review
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Reply from Dainton

Thanks Hazel for your kind words — we’re delighted to hear our Newport team made everything simple and efficient for you.

Rated 5 out of 5 stars

Thank you Tim

The experience @ Dainton was enhanced by the helpfulness of Tim, his knowledge, professionalism and experience made the procedure from start to finish a smooth transition.

I would highly recommend Dainton due to Tim.

Thank you very much Tim for all your help.

August 5, 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Karen!

Rated 5 out of 5 stars

Ian runs a friendly and efficient…

Ian runs a friendly and efficient service on behalf of Dainton. Always helpful when advice is required. An all round great service. Highly recommended

August 1, 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Jenni, we'll pass this on to Ian 😊

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Rated 5 out of 5 stars

Short Notice Storage

Needed some storage at short notice for a short period of time, so I got in touch with the Swansea depot. They had a great deal on and made the whole process really easy to arrange!
Chris P was super helpful and gave me advice whenever I needed it.
Only had to give 7 days' notice to hand the storage locker back, which was really convenient.
Would definitely recommend!

July 31, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Joanne!

Rated 5 out of 5 stars

Great site for long or short time storage.

The guys at Par units were very helpful and explained the system well.
A clean 20' container was rented for a month while my son was moving home.
The site was secure and secure locking on the container.
My second time of renting here.
There was an error in my deposit return but it was quickly resolved.
Recommended storage company.

June 6, 2025
Unprompted review
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Reply from Dainton

Thanks for the great feedback James and for choosing us again!

Rated 5 out of 5 stars

Really great service

Really great service — the team at the Torquay branch are super friendly and nothing is too much trouble. The units were superb, dry and secure, and easy to pull a van up to if you've got a ground floor one! Highly recommended.

July 27, 2025
Unprompted review
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Reply from Dainton

Thanks so much! Great to hear you found the Torquay team helpful and the units easy and secure. We really appreciate the recommendation!

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Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Modern storage facilities with good flexible access and decent value - very helpful and friendly staff. Thanks

July 24, 2025
Unprompted review
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Reply from Dainton

Thanks for the great review Wayne! We really appreciate it.

Rated 5 out of 5 stars

Amazing storage solution for us for 8…

Amazing storage solution for us for 8 months.
We had a 20ft container which was perfect for our needs. Thanks to Ian Radmore and the team for fantastic customer service.
It was easy to set up, with easy payment options. Good value for money

July 16, 2025
Unprompted review
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Reply from Dainton

Thanks so much for the great feedback! We're glad the 20ft container worked well for you — and we’ll be sure to pass your thanks on to Ian and the team.

Rated 5 out of 5 stars

Excellent facility from approx 2010 until present date

Excellent facility. I have been using the site since before Dainton took over. The service with Dainton has been second to none. Chris Adams, depot manager has always been helpful and courteous. Probably still be with them in if we hadn’t finally got our acts together and had a cull!
Thanks for the service.
Donna

July 16, 2025
Unprompted review
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Reply from Dainton

Thanks so much for the kind words — we’ll pass them on to Chris! Great to hear we’ve been able to support you, and all the best post-cull!

Rated 5 out of 5 stars

Great Service

Excellent experience with Daintons, very happy with the level of service. Great prices and lovely guys to deal with. Would thoroughly recommend.

July 4, 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Michaela, and the recommendation 👍

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Rated 5 out of 5 stars

tim was a great guy had a storage…

tim was a great guy had a storage container when i needed it prices were great for the time i used it very helpful explained everything in detail and very well looked after site and containers will definitely use again
thanks

June 9, 2025
Unprompted review
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Reply from Dainton

Thanks so much! Really appreciate your kind words — Tim will be chuffed to hear it. Great to know the site and service worked well for you. You're always welcome back whenever you need us! 👍

Rated 5 out of 5 stars

Easy and great service

Easy, convenient and would highly recommend

We used it to store things pre-moving house. We went to view the containers so see what size we'd need. Accessing the outside ones at any time was so easy.

I would recommend to anyone moving house, so when you pack up boxes, you can get them out of your way.

May 1, 2025
Unprompted review
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Reply from Dainton

Thanks so much Victoria! 😊 We're really glad it made your move a little easier. Wishing you all the best in your new home — and thanks for the recommendation! 🏡📦

Rated 5 out of 5 stars

Highly recommended

Dry, secure good quality containers, with easy and convenient access. Friendly staff lad by Ian who is always pleased to help.

June 20, 2025
Unprompted review
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Reply from Dainton

Thanks for the kind feedback John, we're glad you had a positive experience with us!

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