Dangerfield Reviews 

190
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the wide variety of unique products and the excellent quality of the clothing, highlighting durable fabrics, good stitching, and a great fit. Many also appreciate the quick and timely delivery service, often receiving tracking updates and items in perfect condition. However, some customers noted inconsistencies with order processing, experiencing delays in shipping, unclear communication, or even missing items. A small portion of people also reported quality issues, such as faulty products on arrival, prints peeling after washing, or items tearing quickly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many appreciating the nice quality clothing,... See more

Quality

People report positive experiences with quality, often praising the nice quality clothing, comfortable... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick delivery times, with... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting generally quick... See more

Website

Customers consistently note ambiguous experiences with the website, with many expressing satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered online. Order sorter was a little longer, due to sales. Communication the whole time. Delivery within a week. Princess Highway items arrived. The new line, long sleeved top is cut a li... See more

Rated 4 out of 5 stars

I like the products; cool plague doctor jumper for me, some cute socks and bunny slippers for daughter. Prices are good. Quality decent. Fast dispatch. Thanks.

Rated 4 out of 5 stars

The endless library of amazing styles and choices. DEALS and DISCOUNTS! the originality of the clothing offered, I always leave with a smile on my face when I make a purchase from here. Customer se... See more

Rated 4 out of 5 stars

Love shopping online with Dangerfield. The quality of knitwear is great. Only thing I’d like changed is reduce spend required to get free shipping ie $65 like other retailers rather than $250.


Company details

Written by the company

Established in Melbourne in 1986, Dangerfield is an alternative Australian fashion label blending vintage vibes and street style. Get free Australian shipping on orders over $150!*


Contact info

3.7

Average

TrustScore 3.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(190)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Takes them 5-8 days to get around to…

Takes them 5-8 days to get around to actually posting an order. Emailed them but no reply. I expect better for the price of the clothing. Disappointed. It’s been 11 days and I’m still waiting for one of my items.

August 31, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible. They sent me the wrong…

Absolutely horrible.They sent me the wrong product, I called them only to find out what I wanted isnt even available in my size, so now I still cant get what I want, after wasting $80. You'd think a store with such high prices wouldnt put you through the ringer like this. I get better service after spending $10 at Aliexpress.

June 24, 2021
Unprompted review
Rated 1 out of 5 stars

Refused to exchange a gift

Received a top as a gift, was bought one week before I received it. Had tags and their own label on it but it did not fit me so I asked to exchange it and they have refused. I sent photos , I went into the store, no one would accept it returned to exchange. I'm not asking for a refund, just want to swap it over for something that I like. I was told my friend who bought me the top would have to send me a bank statement as proof of purchase. Wtaf. You have some lovely things but I will never return to your store, you have lost a regular client.

May 16, 2021
Unprompted review
Rated 3 out of 5 stars

Used to be great but the customer service is slipping

I’ve bought so many times from Dangerfield online and mostly, it’s been seem-less. A few missing or damaged items is fairly normal. Any customer service emails took a long time to be addressed but eventually they were politely and effectively. Although, in lockdown, I had a few issues and my emails weren’t responded to at all. I had a dress with a hole in the front arrive and a scarf that was pulled and torn and neither of the emails were responded to. I called the phone number but it’s either not in use or not attended. Very odd for Dangerfield because they’ve always had a great attitude so I can only assume they are swamped and just too busy. Now that stores are open again, it wouldn’t be an issue but then all the stores were shut so it wasn’t possible to get help.

May 16, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing experience

My first shopping experience went great, so I decided to continue shopping at Dangerfield. However, the latest experience was a disaster! Despite having to pay 15 euros for international delivery (which is fine), I was additionally charged 45 euros for an express delivery service I hadn't asked for! The customer support team employee was trying to explain how this is a normal procedure and shift the blame on me. If the policy had changed, why isn't this change clearly stated? Why is it that I received an email of a successful order without a single word of additional charges?

This is neither professional, nor OK.

May 13, 2021
Unprompted review
Rated 1 out of 5 stars

Really disappointed with Dangerfield’s…

Really disappointed with Dangerfield’s returns policy...I have spent a lot of money online, however found sizing to be really inconsistent. No option for free returns, and so when I went to see if I could swap my items for something in-store I was told that one of my items couldn’t be exchanged at all and I couldn’t get a credit voucher for another item!?!? I love the prints that Dangerfield make but this is a deal breaker for me! Will be talking to ACCC about their returns policies....Online shoppers beware!!!!

May 4, 2021
Unprompted review
Rated 4 out of 5 stars

Bought a leather jacket

I bought a leather jacket from Danger Field last year and I really like it. It's not genuine leather but the texture seems fine. I have worn it for 3 months now (exclude summer, because it's way too hot...) and it looks like it will last long.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic store

One of my favourite stores. The clothes are amazing and cute, the material is nice, and they fit GREAT. I'm a small person so it's hard finding clothes that fit me perfectly, but Dangerfield sell clothes that actually fit me. I love the designs, like the bee shirt, or the 80's checkers jacket (my fav). I've never had any issues with them, my stuff arrive nicely packed and ready for me to try on. Can be a bit pricey but it's okay, worth it. However, stuff there doesn't last very long in store, always new stuff coming in.
Amazing shop to buy from, I strongly recommend

February 9, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look