Dan Thomas & Co Reviews 253

Great all round service, Lorraine and Claire were always available and willing to go the extra mile to ensure we got our property and completed the process. I’m grateful for this. Couldn’t of asked for more.

Highly recommended. The whole team have been fantastic, there for any needs or questions. Claire managed the viewings efficiently and professionally. So happy I decided to use them for my house sale. Couldn’t be happier.

From day one we found Dan had the personal and honest approach that we wanted from someone selling our house. He and his team were always available to answer questions and pass on information and we could not fault them in any way. We have moved many times and our experience with Dan Thomas & Co was above and beyond what we had experienced from all the other estate agents.
Thank you again your help it was so much appreciated.

From start to finish Dan & his team kept us informed by text & email ( our choice). The whole process was painless & they quickly found us a buyer & then a tenant after we changed our minds about selling our property. Highly recommend Dan and his team, very professional & friendly and knows their stuff. A*

They have five stars for good reason. Professional, courteous, organised. We purchased our property through Dan Thomas, but wish they were the estate agents my parents instructed to sell their place, because they were so much more useful. We had a better, more honest relationship with Dan Thomas than the estate agents we were paying!! Estate agents don't have the best reputations.... Dan Thomas are different, hence the five stars. Thank you all for your help, especially Lorraine... You were amazing!

Everything you would want in an Estate agent - from viewing to completing.

Very quick to respond to any queries, efficient always, polite, helpful. Nothing was ever too much and I certainly unintentionally gave them a challenge.
When I experienced difficulties with obtaining a mortgage they supported me and patiently accepted what was going on. They recommend I spoke with their mortgage broker who managed to get what I needed and we are in our new home. They’ve made the impossible possible.
Can’t recommend their professionalism enough.

Thank you to Lorraine and Dan in particular who helped us with the purchase of our new home. Nothing was too much trouble. The team kept us informed of every development and got back to our enquiries promptly even after we had moved in. They pursued the solicitors regularly to ensure that the sales went through before mortgage deals expired. Arranging a second visit so we could show our son the property was not too much trouble and they were always friendly and approachable. We received a gorgeous bouquet and bottle of Prosecco upon completion. We would definitely use the firm if we were to move in the future.

Dan and his team were professional and efficient throughout the sale of our property, keeping us informed at every stage. Very happy to recommend.

Have just sold our house through Dan Thomas, along with Claire , Jo and Lorraine.
What a lovely friendly experience . They kept us informed throughout the whole journey, even with a few problems from solicitors..!!
I would highly recommend this local company, great service. Thank you

Thank you to all at Dan Thomas & Co for making the sale of my house so straightforward. All communications were clear, concise and timely. I was kept informed at all stages. Thank you to Dan and all his hardworking team.

Thank you to all at Dan Thomas & Co for making the sale of my mother’s house as straightforward as possible. Communication between all interested parties was clear, concise and timely. We were kept in the picture throughout the process with updates primarily via our WhatsApp’s group. Congratulations to you all. I don’t hesitate to recommend them.

Very friendly team, always happy to spend the time to answer our questions and give advice throughout the process. Very knowledgeable and professional. Highly recommended.

My husband and I decided to buy a house in Gravesend. As first time buyers, we were aware that the process was not going to be easy. We saw a beautiful flat on zoopla and contacted the state agents to arrange a view. It was Lorraine who came to show the house. From the first moment he was very kind, close and professional. We loved the house but had a few questions before making our offer. Lorraine answered all our questions the next day, outside of her working hours since it was Sunday, of course we were very pleasantly surprised. That same day we put our offer and the next day Lorraine reported that the seller had accepted it. From then on, Lorraine kept in touch via email. It took an average of 15 minutes to answer our emails. Always very professional. Claire was also contacting us when they needed information from us. The process from the view to completion took only 3 months (including Christmas). On completion day I had to work but I was so grateful to them that I worked extra hours during the week so I could go and thank them in person. This small estate agency is the opposite of what we have known up to now. They are professional, close and human. If I had to buy another house in the area... I would go directly to them... THANK YOU SO MUCH FOR EVERYTHING!

When we were looking for an agent for a probate sale being from out of the area we asked our local trusted agent who he would recommend. He did his research & came back with Dan Thomas & Co as being “head & shoulders” above the rest.
He was spot on Dan & his team have been professional & proactive throughout a protracted sale.We feel they have gone above & beyond to progress everything to the satisfaction of us,the sellers & our buyers.
We wouldn’t hesitate in recommending Dan & crew to anyone in their area.

Dan and his colleagues were brilliant in their handling of our sale. Everything went to plan and was accomplished with no fuss or unnecessary ado. Communications were great and Lorraine in particular was very very helpful. Viewings arranged, sorted and offer accepted with the minimum of effort. A great advert for this team. Thanks for your efforts. Kevin+Lisa Curtis

Dan and his team made what appeared a daunting experience for us -so much easier than we expected - selling Dads bungalow within a tight timescale and with such professionalism that we were in awe .
Dan, Lorraine and Claire kept us informed of progress every step of the way and handled everything we put forward to them with patience and understanding- We would not hesitate to recommend this Estate Agent .

We viewed a property listed with Dan, it wasn’t quite right but he had really listened to our thoughts, what was important and suggested us viewing somewhere else that we wouldn’t have thought of.
Neither property was right, but we were so impressed with Dan’s honesty and care that we arranged him to value our property. Once again he was reliable, interested and straight talking. His advice was sound. Dan followed up with a detailed email with next steps for consideration.
We decided not to go to market in the end, which could have been frustrating, however there was absolutely no pressure, just understanding and the offer of further advice on what would or wouldn’t add value to our current property should we invest here instead.
I would definitely recommend Dan and, when we are ready, work with him again.

Great experience from start to finish. Always able to contact them and they are quick to respond. Claire was great in the final stages of the sale in keeping us up to date. Would have no hesitation in using them again or recommending them to friends/family.

What a fantastic team Dan has at Longfield Claire, Jo and Lorraine were all so much help to me when I didn’t understand something they would find out straight away or get beck to me.
Our purchase and sale went through so smoothly, even moving at 21/12/22 was easy as soon as sale and purchase went through I had a call telling me the news, in fact they all went above and beyond. Hopefully I’m in my forever home now but wouldn’t hesitate to recommend Dan Thomas & co.
Thank you so much Dan and Co Xx

Great customer service from the whole team, especially from Claire and Dan for the beginning of the buying process. As a first time buyer they provided a lot of support and guidance which is very much appreciated. Thanks Team