Daraz Bangladesh Reviews 

194
•
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Faltu delivery system desher product petei 10-15 days+ lege jay ar bahir thek order korle t bochor lege jabe. Seller ra product drop kore dey sathe sathei but unara kono gurutto dey na just business u... See more

Rated 2 out of 5 stars

Earlier this company used to deliver my product within earliest delivery date. Also took low fees, now my delivery date is going over and product is still about to be shipped! I don't care they add fe... See more

Rated 1 out of 5 stars

They sell all fake products nothing works yet expensive-high delivery charge more than product itself. I took store credit instead of bkash but they have expiry on the store credit even if the mooney... See more

Rated 1 out of 5 stars

In the words of the fabulous Vin Diesel: "The word ain't been invented yet". Honestly, you can count almost all local and and some foreign companies among the providers of "disgusting customer servic... See more

Company details

Information provided by various external sources

Daraz.com.bd previously kaymu bd offers online shopping in Bangladesh with home delivery. Buy latest Electronics, Mobiles, & Fashion apparels. ✓Free Shipping ✓COD ✓Low Prices


Contact info

1.7

Bad

TrustScore 1.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(194)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Daraz is a e-commerce website in…

Daraz is a e-commerce website in Bangladesh. Here sellers can sell their product. Sometimes you get trustworthy seller who gives you the right product in the right price, and sometimes you get some type of sellers that, they will show you something, but when you will order it, they will give another thing. This is the main problem. Sellers are not honest.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Very slow delivery

Very slow delivery. Totally not recommended.

I placed an order which was supposed to reach within 8 Sept. 2024. It is 10th Sept. 2024 today, still not received.

The funniest thing is that still expected delivery time is showing 8th Sept. 2024.

Daraz is just a portal of sluggish people.

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Experience with Daraz

I ordered a product from Daraz, and after waiting nearly a month for it to arrive from China, I had a terrible experience. The delivery man never tried to reach me and falsely changed the status to say that I was unavailable. When I received a message stating that he was trying to reach me, I called the number provided at least 21 times with no answer.

The delivery man was dishonest, claiming I was unreachable while I was in my room with my phone available the whole time. When I contacted Daraz customer care, they told me that since the delivery failed, I would need to reorder the product. This is unacceptable—what about my time and frustration?

This was the worst experience I've had with Daraz, and I am extremely disappointed with their service.

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

The delivery system of daraz is…

The delivery system of daraz is horrendous. I got an extreme bitter experience today. I'm from Narayanganj. I purchased a phone case from China. Obviously as an overseas item it takes long times to reach Bangladesh. However, on Thursday I got a SMS that the parcel will be delivered today by Paperfly. There was a delivery man mobile contact name and number. I called him several times, during the day. He told me the parcel will be delivered by today. But at the end of the day, he didn't come. On Saturday, another SMS has come with different person from Paperfly. Same thing happened, whole day I was waiting for him, but he gave different time but at the end of the day, he said he will come tomorrow. Today morning I checked my phone App and the delivery status is showing, due to multiple failed delivery attempts the delivery has cancelled. What the F? Who made attempts? The delivery man or the customer. I called the customer care, they only said sorry. This is not the first time these kind of things are happening with daraz delivery. They do monopoly business and advertise fantasy. But I guarantee, they will be out of business in Bangladesh very soon with such kind of horrific service. Shame on you Daraz and your advertising gimic.

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

Worst devlivery

Ordered on 29th but still didn't get the delivery. The worst service ever. Biggest problem is that there is no way to call them.

April 16, 2024
Unprompted review
Rated 2 out of 5 stars

Don't know whether this company is becoming shady or not

Earlier this company used to deliver my product within earliest delivery date. Also took low fees, now my delivery date is going over and product is still about to be shipped! I don't care they add few taka more delivery charge, which they have already added, but their delivery quality is decreasing more. Some even says, they didn't get their product even after 20 days have been past.

March 31, 2024
Unprompted review
Rated 1 out of 5 stars

Why delivery is delayed

Why delivery is delayed? More than 20 products with advanced payment are exceeded the delivery time. What’s the issue please contact asap. 😡 Please cancel all order and refund

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Faltu delivery system desher product…

Faltu delivery system desher product petei 10-15 days+ lege jay ar bahir thek order korle t bochor lege jabe. Seller ra product drop kore dey sathe sathei but unara kono gurutto dey na just business unader. ar kichui nah. Overall faltu system. Product er kothay pore asi age main point hochhe delivery system and time. Ja tara kono vhabei maintain koren na. Unader delivery system aro onek develop kora dorkar

March 9, 2024
Unprompted review
Rated 1 out of 5 stars

Doggy company

I don’t know how I start, totally fraud company. Taking money from customers sending cheap quality products. When you return they issued voucher. You can use this voucher only once. So I got refund 6100 taka and purchase 561 taka product. Now they took all my money,I don’t think so anywhere in world or other company have this rip of money system. I will go review everywhere and taking legal action for this stupid activity.

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

"How Daraz's Incompetence and Negligence Results in a Nightmare Experience for customers"

I have been a long time customer of this company since 2017/18 but "This company's utter lack of competence and negligence is appalling and unacceptable. The customer service team is always unable to provide any kind of satisfactory solutions and resorts to providing excuses instead of taking responsibility for their shortcomings. The process for returning the item is also deeply problematic, with the company's pickup team failing to show up repeatedly. The company's delivery team was equally disappointing, with my package arriving far later than promised most of the time.
It is clear that this company has a severe lack of quality control measures in place and is home to numerous fraudulent sellers and negligent workers in both their customer service and delivery departments.
My experience with Daraz was nothing short of a nightmare, and I advise others to avoid buying from them unnecessarily if they don't want to go through a headache.
They should be held accountable for their fraudulence,incompetence and negligence."

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Experience.

Worst Experience.. In a small country they took 7 days to delivar a product. I don't understand why 7 days ? are they lazy or not enough point in bangladesh ? yeah really worst experience.

December 13, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look