Daraz Bangladesh Reviews 183

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Faltu delivery system desher product petei 10-15 days+ lege jay ar bahir thek order korle t bochor lege jabe. Seller ra product drop kore dey sathe sathei but unara kono gurutto dey na just business u... See more

Rated 2 out of 5 stars

Earlier this company used to deliver my product within earliest delivery date. Also took low fees, now my delivery date is going over and product is still about to be shipped! I don't care they add fe... See more

Rated 1 out of 5 stars

In the words of the fabulous Vin Diesel: "The word ain't been invented yet". Honestly, you can count almost all local and and some foreign companies among the providers of "disgusting customer servic... See more

Rated 3 out of 5 stars

Daraz Bangladesh is currently leading Ecommerce of Bangladesh.As there is no competition in E-commerce sector in Bangladesh, they increasing their delivery fee as well as all products fee. They produc... See more

Company details

Information provided by various external sources

Daraz.com.bd previously kaymu bd offers online shopping in Bangladesh with home delivery. Buy latest Electronics, Mobiles, & Fashion apparels. ✓Free Shipping ✓COD ✓Low Prices


Contact info

2.0

Poor

TrustScore 2 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Daraz has provided me with mixed…

Daraz has provided me with mixed experiences. they have some amazing stuff at very reasonable prices.

I have not been too disappointed with the low end products available at Daraz upon ordering but it would be wiser to think before purchasing expensive items on Daraz. Considering the demand there is a lot of scope for improvement in terms of customer service and meeting product expectations.

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

Daraz is the best and number one…

Daraz is the best and number one e-commerce in Bangladesh. But many people are searching as much as cheap price. So they bought and blame this to daraz. But daraz already gives us easy return. After getting product in hand daraz gives us 14 days return. So easily you can return your product if you are not satisfied.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Best online shopping experience.

One of the best online shopping place in Bangladesh. I have been using their service for almost 5 years. I am satisfied with their services. One thing to notice that there are good and bad sellers and you have to choose best sellers to provide your needs, thats all. Thank you.

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

The disgusting service I have ever…

The disgusting service I have ever seen, they didn't give my parcel and said that delivery is failed and need to place an order again. is it a joke? the parcel is from outside Bangladesh and am waiting for a month to receive it. totally disappointed, and called the delivery man so many times, they don't even know where is my parcel!!!!!!!!!!!! like seriously?

July 18, 2022
Unprompted review
Rated 1 out of 5 stars

Delivery services are unfortunate

Delivery services are unfortunate, if the company rely on bicycle of rider then send two men at a time so that one can guard the product loaded and another can perfectly deliver the product at door by reading exact address written into application account profile. Bargaining with delivery men to come up is negligence from the company to customer indeed. If the deliver service is not for the inhabitants of fifth and sixth floor then do not waste our time, energy and money by overwhelming conversation to train address, begging to deliver at door.

July 6, 2022
Unprompted review
Rated 1 out of 5 stars

They have stupid policies that ditch…

They have stupid policies that ditch the sellers. Many deliveries are failed just because of their COD system. This is useless as the sellers face several problems for this. Their management system is poor and the customer services seem awful often.

June 15, 2022
Unprompted review
Rated 1 out of 5 stars

Mamma mia!!

In the words of the fabulous Vin Diesel: "The word ain't been invented yet".
Honestly, you can count almost all local and and some foreign companies among the providers of "disgusting customer service" here. This is simply because there are no clear laws protecting customer rights, no enforcement nor acknowledgement. If they can rip you off, they will. If they can't, they will die trying. That's digital Bangladesh for you.

May 23, 2022
Unprompted review
Rated 1 out of 5 stars

Why you don't buy from Daraz?

I ordered 13 March 2022 and after 2 minutes I send messages to seller that send me back color product and don't send other colors.

The seller process the order 14 March and today 16 March 2022 he says that we receive your message after sends product. How funny!

Don't buy anything from them.😡
👎👎👎👎👎👎👎👎👎👎👎

March 16, 2022
Unprompted review
Rated 3 out of 5 stars

Daraz Bangladesh is taking unfair Advantage

Daraz Bangladesh is currently leading Ecommerce of Bangladesh.As there is no competition in E-commerce sector in Bangladesh, they increasing their delivery fee as well as all products fee. They produce various competition throughout the year.But none of these campaign are fairly observed. Daraz Bangladesh needs to come out clean and stop increasing delivery charge and product price.Stop taking unfair advantage.

February 10, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look