DarkinCloset Reviews 630

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look even better than pictured online. Many people highlight the excellent customer service, describing it as kind, responsive, and supportive. The delivery service is frequently mentioned as fast and reliable, with orders arriving promptly and safely. Reviewers are also very satisfied with the overall ordering process, finding it smooth and efficient. The company's selection of unique designs is a significant draw, with many customers appreciating the variety and finding exactly what they are looking for.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the high quality of items, such as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers praise the high quality of items,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers were pleasantly surprised by the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm a customer since a few years now. I keep coming back beacause of the *great* designs, kind customer service, and the reliable and fast shippings abroad. Prices are not really low, considering that... See more

Rated 5 out of 5 stars

Truly the best Costumer Service I've ever had. They are super quick to respond, patient and always helpful. The delivery is fast and the items always look accurate to the pictures provided on the webs... See more

Rated 5 out of 5 stars

Beautiful dress, well Made and gorgeous little details like soft lace and beautiful buttons. dark in closet sent it promptly- would recommend them 100%. The shipping was smooth, ups took a bit... See more

Rated 5 out of 5 stars

I was absolutely impressed by the quality of the items i received. This was my first time ordering from DarkinCloset and it’s safe to say that everything exceeded my expectations. The fabric is absolu... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

DarkinCloset’s gothic clothing,victorian clothing and lolita clothing are designed for alternative women who understand the highest of chic fabrics, colors and styles.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

630 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

I ordered the Devil Fashion Black Gothic Punk Asymmetric Military Jacket for Denver's Goth Prom. It arrived in time, fit perfectly, and looked great. I would order from DarkinCloset again.

June 16, 2024
Unprompted review
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Rated 1 out of 5 stars

Wouldn't refund for item they didn't send

Update to my previous review:
I had to open a Paypal dispute that escalated and was decided in my favor because the seller didn't even respond. So let that sink in, they told me they would refund me for the item that they never sent and then ghosted me. Luckily I paid with Paypal and got my money back. Please stay away from this shop, don't let the fake reviews and countless "influencer posts" fool you. They will take your money and then ignore you.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Exactly what I hoped for

The dress that I had ordered not only came in earlier then expected but was also really good quality. I'm usually a large and that is what I ordered but it is a little big in some places. I'd recommend going a size down as the dress is made of a stretch material

August 26, 2024
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Rated 5 out of 5 stars

Super customer service

Super customer service, fast reply and fast delivery. The dress I bought is nice quality and sit perfect. Maybe next time I buy more stuff. ฅ⁠^⁠•⁠ﻌ⁠•⁠^⁠ฅ

August 12, 2024
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Rated 5 out of 5 stars

Great service ..

Great service ... I bought a punk rave Shirt and it arrived the Original Design and the it arrived faster 8 days to Chile ( sudamerica ) sure I will buy again..

juan pablo

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

My first experience with Dark In Closet…

My first experience with Dark In Closet & very happy. Gorgeous garment as described, well packed & I particularly appreciate how I was kept in the loop with delivery status. Really excellent. Will be back, thanks v much!

June 25, 2024
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Rated 5 out of 5 stars

my prom dress

I ordered my prom dress and they were very helpful with me and answer all my questions, they also tried to ship the dress as fast as they can, the dress was very beautiful and i love it! they also send a little gift.
Its not gonna be my last time ordering from them, I really recommend it!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Been a customer for years!

To me Dark in Closet has been the site to get quality goth fashion since the 2010s. Always for special occasions or a treat for myself. I love the dresses, especially anything black and lacey or Gothic tops.

My most recent purchase, a little birthday gift to myself, were some Punk Rave clothes. I got a sexy but badass hoodie cut in the right ways, some black denim jeans with plenty of studs and detailing(including a leg bag [yay pockets] and some fishnets), a long slip red dress with a cool fishnet overlay, and some lace stockings.

There's sizing charts to help you determine if something fits, though in the pass I've asked customer service for advice when things weren't too clear to good success.

Overall 10/10 would recommend even after all these years, especially for the newer Gen looking for goth clothing sites (speaking of which there are clothing hauls on YouTube for those curious :)

May 15, 2024
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Rated 5 out of 5 stars

Absolutely love this dress!!!

The delivery was way faster than expected, the quality of the dress is totally worth its price. The measurements for the dress are exactly on point.

I would highly recommend if you're into this type of style of dresses!

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

I wasn't sure about ordering here but…

I wasn't sure about ordering here but they had a dress I really wanted. I asked them what size to choose, they told me so I took the risk and ordered it. It took like a week and a half roughly to get to me and the dress was so beautiful. Nice quality with some weight to it. It fit perfectly as well so all in all, a good experience.

May 4, 2024
Unprompted review

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