David Outwear – Official Customer Reviews Reviews 

3,178
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and design of the products, often highlighting the excellent fit, comfortable materials, and accurate sizing. Many are highly satisfied with the customer service, noting the team's attentiveness, helpfulness, and prompt responses. The ordering process is generally easy, with clear communication appreciated by many people. However, some customers experienced significant delays with delivery, with items taking several weeks or even months to arrive. A few other people also felt that the product quality was poor, noting issues like seams pulling apart, materials not being genuine, or items not matching advertised descriptions. Additionally, some reviewers reported dissatisfaction with customer service, citing unhelpful responses or difficulties with returns.

What people talk about most

Product

Customers consistently note positive experiences with product quality, design, and fit, often receiving... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality,... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing frustration over lost... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers finding the ordering process... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the support team for going above... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy with purchase, sizing chart was spot on. Constructed well, not stiff, feels broken in, totally comfortable. Far superior to what I saw in department stores and very reasonably priced. Deliver... See more

Rated 5 out of 5 stars

I ordered their shirts pack and 2 jackets, I simply love them all! The fit is amazing, never had jackets that fit like a dream, and the shirts are great to wear as is or layer underneath, super soft t... See more

Rated 5 out of 5 stars

Order process was simple, and good contact transparency. Queried delivery time, and was sent a tracking update. Item arrived, and a followup email to check in to see if my order had arrived. Item w... See more

Rated 5 out of 5 stars

The sizing is spot on. I wear a 2xl, I ordered a 2xl, it fits perfect. Ordering was easy. Initial quality exceeded expectations. We’ll see about the long term durability, I just received the jacket. I... See more


Company details

  1. Clothing Store

Written by the company

Founded in 2019, David Outwear® stands out with unique products designed to make you feel and look special while you rock them at any given time, trusted by over 250,000 customers. What began as a vision to craft exceptional outerwear has evolved into a global brand. Today, David Outwear offers a wide range of high-quality, stylish jackets and apparel designed to elevate your look while providing unmatched comfort. With our commitment to excellence, we continue to inspire confidence and individuality worldwide, establishing David Outwear as a symbol of confidence, comfort, and uniqueness.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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4.1

All reviews

(3,178)

279 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality of the Kingdom Leather jacket…

Quality of the Kingdom Leather jacket is amazing for 100 bucks. My order did take longer than expected because the certain jacket i ordered was out of stock in the US. other than that 5 stars and I will buy from them again.

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

I like the jacket

I like the jacket. Its design, the color and the texture are pretty good. Also the quality of it makes the jacket more worth it.

December 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Fabulous Jacket

Delivery was very slow but it was over the Christmas/New Year period.
HOWEVER... Fantastic quality jacket fits really well true to their size chart, superb workmanship, premium materials i am very impressed for the price I paid.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a jacket for a friend and while checking the tracking it hadn't updated for quite a few days after arriving in my country which made me nervous, customer service was incredible! they responded quickly and got everything sorted out.

the jacket quality is also very nice!

January 5, 2026
Unprompted review
Rated 3 out of 5 stars

My order was for Christmas and despite…

My order was for Christmas and despite being stated it would arrive in time, it did not.
However, when I contacted the company, they got back to me very quickly, stating the item had been dispatched. I accepted that there wasn't much more they could do at this stage and just waited. The item did arrive late, but the customer service was really good, with a follow up email asking if my order had arrived. I am happy with my order and are than happy with their customer service which made up for the slight delay.

January 14, 2026
Unprompted review
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Rated 1 out of 5 stars

order confirmation #75X1QGDWW

order confirmation #75X1QGDWW
Order was placed on 2 Jan,2026, but no shipment, we sent email to check the order status, but I didn't received any feekback from your side! This is a fraud!!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Quality and Comfort

So happy with purchase, sizing chart was spot on. Constructed well, not stiff, feels broken in, totally comfortable. Far superior to what I saw in department stores and very reasonably priced. Delivery was quicker than I expected. My husband looks terrific in the jacket. 5 Stars

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

The product was great

The product was great. Good quality and very stylish. The jacket was delivered right on time for a Christmas present, very satisfied. This is the second time I order.

December 22, 2025
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Rated 1 out of 5 stars

Feels like a scam

Delivery took so long that I started to think it was a scam, eventually after one week I get a mail for production in china. In the meanwhile I already was getting mails to rate the product when I didnt even got it bringing my thoughts back to a scam. Eventually it got delivered, quality is so bad, doesnt look anything like my order, wrong colors even, not happy at all with all of this, for me something like this just falls under scam.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam. Don't waste your money and time

I have bought a jacket for 73 pounds and it took a long time to arrive in UK from china. I found the product really pathetic in quality and no resemblance as shown in advertisement and it seems like a used one. When I contacted customer service they offered me with cheap quality belts, wallets etc. which I didn't agreed and wanted to go for a return. Then they sent me a new York USA address to sent it back on my own expenses which was costing me almost the same amount as I bought the jacket from them.
Please don't waste your money and time.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Hassle free returns & very responsive customer reps. Answered all my questions right away every time. Very slow delivery time but I'm sure that part is probably out of their hands. All in all, I'm very impressed by the staff.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and good produxt

I specifically want to write this review due to the many bad reviews that can be found on the delivery provider Gofo that David Outwear is using. In my case I placed the order on December 28, 2025, and it was delivered on January 8, 2026, which I consider fast for an item that had to be shipped from China to the Netherlands, while we had 5 days of extreme bad weather too (code orange) where almost no planes were departing from schiphol, no trains and busses didnt drive and roads were full with the biggest traffic jams. I am very satisfied with both the fast delivery and the item itself. The Jacket I ordered was the Salvador Leather Jacket. Its fits great, and feels good. Yes I can see that some parts of the jackets are made of cheaper material like the pockets, but for 75 Euro this jacket is just amazing! It was handed to me by a very friendly delivery guy.

January 8, 2026
Unprompted review
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Rated 3 out of 5 stars

Took a while

I didn't like the fact that the website said ships in 6-8 days and it took almost a month before I got my coat. Nothing said it was coming from China.

January 6, 2026
Unprompted review

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