Davidsen A/S Reviews 

24,869
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

It has good quality and very well fitted on my gas 2 grill barbeque (Char-Broil Premium 3 brænder overtræk) :)

Rated 5 out of 5 stars

Fint produkt. Beskyttende indpakning i top. Hurtig levering. Intet at klage over. Mvh Kenneth

Company details

  1. Building Materials Store
  2. Building Materials Market
  3. Building Materials Supplier
  4. Home Improvement Store

About Davidsen A/S

Written by the company

Davidsen er en landsdækkende handelsvirksomhed inden for trælast og byggeri. Vi har siden 1944 været en pålidelig partner for dem, der bygger Danmark - både for professionelle og private kunder.

Med 49 forretninger og over 1.800 medarbejdere, er vi altid tæt på dig, uanset hvor du bygger. Hos os får du et bredt og kvalitetssikret sortiment til hus, have og alt til dit byggeri - altid med fokus på at levere de bedste løsninger og services til vores kunder. ”Vi løser det” er vores løfte til dig om at være din professionelle, troværdige og løsningsorienterede partner, der står ved din side fra start til slut.

Davidsen – Vi løser det

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25K reviews

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Replied to 97% of negative reviews

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4.6

All reviews

(24,869)

1,050 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

Super service. Hurtig levering. God vare. Alt er i top. Kan kun anbefale andre at handle hos jer👍

July 17, 2022
Rated 5 out of 5 stars

Customer service helpful

Item was advertised to fit and be used with Q series grill we also purchased from them. It was not, in fact, compatible with the grill. Messaged support asking for help. They were a bit slow to reply, but got me the information I needed and offered to waive the shipping on the new item needed.

May 22, 2022
Davidsen A/S logo

Reply from Davidsen A/S

Hi Imogen, Thank you for your review on Trustpilot!

We are sorry that you havent been anwsered, we have had some personnel with some days off and therefore not gotten to your mail.

You are of course welcome to return the regulator and hose you bought, and buy the correct conversion kit for your grill. If you rather want a refund, that is no issue eiher.

Best regards,
Davidsen // Jesper

Rated 1 out of 5 stars

Long wait time even for defective furniture.

I bought a "Skagen sofastol med vipperyg natur inkl. hynde" from davidsenshop.dk which was delivered on time. However, just after delivery, I noticed that right side legs were bent and didn't touch the ground. Also, the chair would not recline. I sent them an email and also called them right then and in the call I was told that I need put in a "complaint" on their website, before they can do anything. Even my email would not be read. I filled up the complaint and then received an acknowledgement saying that they will get back within 4 days. So, they send you a defective product without fully verifying the quality and then expect the customer to wait. Sure, things go wrong sometimes but many other websites, offer quick resolutions and do not ask the customer to wait such a long time. I was expecting guests and now I am stuck with a defective furniture in the apartment taking up space. I have added emails to my complaint and have also tried to call the helpline but there's just a recorded message asking you to fill the same form and then wait, for no fault of yours. Please be aware of this- if your product comes out good, then fine , otherwise be prepared for such a bad customer experience. Very disappointing .

March 23, 2022
Unprompted review
Davidsen A/S logo

Reply from Davidsen A/S

Hello Saugat :-)

Thank you for your review. We at Davidsen are always thriving to improve our customer experience.

We are sorry for the inconvenience that we may have caused you and the 3 days wait you have experienced. We have at the moment a longer response time than normal and therefore we have set a 4-day response time to accommodate defective products.

It is my understanding that a solution to your particular problem was made in the same day we responded back and that you got a new chair the very next day
- just in time for your guests’ arrival.

I hope that you will reconsider your review. :-)

Best regards,
Davidsen // Mathias

Rated 5 out of 5 stars

Super site

Super site. Great prices, extremely fast delivery and customer support. Had bought a bbq which then went on sale, they refunded me the difference on the day. Great experience.

March 11, 2022
Unprompted review

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