A gentleman from the company possibly the owner phoned to advise me that the items I had ordered for New Year may not arrive in time due to courier issues but in order to help he would track his en... See more
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I never received the delivery. I received the first automated delivery message too late and I rescheduled the delivery once and was told I couldn't do it again, even though the items were urgently nee... See more
Company replied
Absolutely amazing service! Placed my order for Christmas napkins on Friday 27/11 and they are with me the next day just after lunchtime. Cannot ask for much better than that and will certainly b... See more
Company replied
Great products at great prices and fast delivery. Just used the products this weekend and we were blown away by the fabulous quality, will definitely reorder from Dawn Direct when we need more item... See more
Company replied
Company details
- Wholesaler
- Chemical Wholesaler
- Glassware Wholesaler
- Industrial Chemicals Wholesaler
- Restaurant Supply Store
Written by the company
We have been trading for more than 30 years supplying an extensive range of catering & cleaning supplies to Hotels, Restaurants, Bars, Pubs and Clubs in the hospitality and food service sector. We also sell a range of seasonal products such as the biggest range of catering Christmas crackers, tableware, party supplies and decorations. Along with this we offer a huge selection of candles, candle holders and accessories, and continue to add more product ranges all the time. Customer care is very important to us. Our friendly telephone sales and customer service team are highly trained and knowledgeable. They are always more than happy to help with impartial advice on product use and prices. Alternatively customers are able to purchase products via our website dawndirect.com.
Contact info
United Kingdom
- dawndirect.com
Reply from DAWN DIRECT
Hi Monika,
Thank you so much for leaving us a 5 star review 😊. We are so glad that you are happy with our delivery service. If you need anything else at all, feel free to give us a call and we hope that you shop with us again soon.
Kind Regards,
Kirsty
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Reply from DAWN DIRECT
Hi Paul,
Thank you for the 5-star review, we greatly appreciate it. We are so pleased that our communication, service and quick delivery met your expectations 😊 Just give us a call if there is anything else we can do for you.
Kind Regard,
Kirsty
Excellent service and quick delivery
Excellent service and quick delivery. Would recommend and defiantly purchase from again
April 24, 2024
Reply from DAWN DIRECT
Hi Emma,
Thank you for your 5 star review, we really appreciate it 😊 We are so happy that you are pleased with our service. If there is anything you need, just give us a call. We hope you shop with us again. 😊
Kind Regards,
Kirsty
Super prompt reply and delivery
March 4, 2024
Reply from DAWN DIRECT
Hi Karen, thank you so much for taking the time to review us. It is so nice to get a five star review, thank you very much for your business. If there is anything else you need, please give us a call.
Kind Regards,
Kirsty 😊
DELIGHTFUL LIGHTS & RELIABLE RELIABILITY
The candles ordered have been delivered promptly and safely and consequently are a source of delight as well as light.
January 25, 2024
Reply from DAWN DIRECT
Hi Gerald,
Thank you so much for leaving us a review, we really appreciate it. We are so glad that you are happy with your candles 😊 If there is anything else you need, just give us a call.
Kind Regards,
Kirsty
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Easy to use site
Easy to use site. Good quality item. Delivery within a vouple of days.
January 22, 2024
Reply from DAWN DIRECT
Hi Angie,
Thank you so much for leaving us a review. We are so glad that you are happy with your purchase and found our website easy to use. Please contact us if there is anything else you need 😊
Kind Regards,
Kirsty
Great customer service
I ordered a Christmas tree - great product, great price! What really impressed me was the customer service when I had a problem (ordered two trees by mistake 😂). Issue sorted out immediately and in a pleasant and friendly manner. 5/5
January 22, 2024
Reply from DAWN DIRECT
Hi Caroline,
Thank you for taking the time to leave us a 5 star review. We are so glad that we were able to help you with your tree🎄We hope that you will visit us again in the future. If there is anything at all that you need, please just give us a call 😊
Kind Regards,
Kirsty
Great service and product
I called before I made my purchase and was given all the information I asked for. Once I made my order it arrived promptly and is a great product. The price was very fair too, cheaper than I could find anywhere else.
November 24, 2023
Reply from DAWN DIRECT
Hi Beverley,
We really appreciate you leaving us a 5 star review. We are so happy that you are pleased with your purchase and hope that you will shop with us again. If there is anything else we can help you with, please give us a call 🤩
Kind Regards,
Kirsty
Happy customer
Very happy with the Christmas tree we ordered. It arrived quickly and was well packaged. Looking forward to putting it up in December!
January 3, 2024
Reply from DAWN DIRECT
Hi Anne,
Thank you so much for this 5 star review 😊 We are so happy that you love your Christmas tree 🎄 We hope to see you again soon. If there is anything you need, just give us a call.
Kind Regards,
Kirsty
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Reply from DAWN DIRECT
Hi Alan,
Thank you for leaving us a 5 star review. We are glad that we were able to help you and hope that you will visit us again in the future 😊 If there is anything else we can help you with, just give us a call.
Kind Regards,
Kirsty 😊
Excellent choice of competitively…
Excellent choice of competitively priced goods. Prompt delivery and very helpful to deal with.
November 3, 2023
Reply from DAWN DIRECT
Hi Jane,
Thank you for taking the time to leave us this review. We are so pleased that you are happy with your purchase and our fast delivery 😊 If there is anything we can help you with, just give us a call.
Kind Regards,
Kirsty
Easy ordering and great communication
Great company to order with, good communication as an item we ordered wasn't in stock but was given the option to switch it or wait for the original item to get back in stock. We waited and it was only a week late which was great as I expected it to be longer.
October 11, 2023
Reply from DAWN DIRECT
Hi Kerry,
Thank you so much for your 5 star review. I hope everything arrived ok and you are 100% happy with the products. Thank you very much for your patience. And thank you very much for your order 🙂
Kind Regards
Julia
Good product delivered on time at a…
Good product delivered on time at a good price. Thank you
October 24, 2023
Reply from DAWN DIRECT
Thank you so much David for taking the time to leave a review, its so nice to receive 5 stars 😊
Remember, if you need any help, we are only a phone call away 01236 4568000 ( Mon- Fri 8:45am-5:15pm)
Last but not least.. Thank you for your order.
Kind Regards
Kirsty 😊
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Christmas crackers and table coverings fast…
Great products at great prices and fast delivery.
Just used the products this weekend and we were blown away by the fabulous quality, will definitely reorder from Dawn Direct when we need more items.
October 23, 2023
Reply from DAWN DIRECT
Hi Elaine,
Thank you so much for the 5 star review 😊, I hope you are 100% happy with the products you purchased, if you need any help, just call us on 01236 468000 Mon-Fri 9am-5pm.
Last but not least... Thank you for shopping with us 😊
Kind Regards
Monika
Reply from DAWN DIRECT
Hi Denis,
Thank you for leaving us a 5 star review, we really appreciate it 😉 We are glad that you had a brilliant experience with us. If there is anything else you need, please do give us a call.
Kind Regards,
Kirsty
Reply from DAWN DIRECT
Hi Carole,
Thank you for leaving us a 5 star review, it means a lot to us. We hope that you will visit us again soon. If there is anything we can help you with, please give us a call 😊
Kind Regards,
Kirsty
Reply from DAWN DIRECT
Hi James,
We really appreciate you leaving us a 5 star review. We are so happy that you are pleased with your order. If there is anything else that we can help you with, please give us a call 😊
Kind Regards,
Kirsty
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Great service
Had a problem with a recent order. Customer services dealt with it quickly and efficiently. Received the replacement the next day. Great company to deal with. 5 stars!
Keith M
June 5, 2023
Unprompted review
Reply from DAWN DIRECT
Thank you so much Keith for the feedback (and the 5 stars) if you need any further help, just call me. 01236 468000. Thank you again for being so understanding.
Kind Regards
Gerard
Reply from DAWN DIRECT
Hi John,
Thank you so much for taking the time to review our service. I hope the products you purchased are perfect. If you need any help, please contact me.
Kind Regards
Gerard
Reply from DAWN DIRECT
Hi Wullie,
Thank you so much for taking the time to leave a review. It means a lot to us. I hope everything is ok with your order, if you need any help, please call me direct on 01236 468000.
Kind Regards
Gerard
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