Hudson Reed DE Reviews 

12,732
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more

Company replied

Rated 5 out of 5 stars

I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more

Company replied

Rated 5 out of 5 stars

Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more

Company replied

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Boiler and Heating Service
  4. Interior Designer
  5. Plumber
  6. Radiator Shop

Written by the company

Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.

Hudson Reed

Written by the company

Schnäppchen der Woche
Schauen Sie bei uns vorbei und entdecken Sie weitere Reduzierengen - und dies jede Woche aufs Neue! Nur solange der Vorrat reicht.

Kostenlose Lieferung

Ab einem Einkaufswert von 500EUR

Kostenfreie Lieferung ab einem Warenwert von 500EUR direkt zu Ihnen nach Hause.

Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,732)

902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

perfect and very friendly service!

perfect and very friendly service!

Great bath tub

July 14, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Marlies,

We are delighted that you are happy with your new bath tub and that you have received a friendly service. Many thanks for your great feedback.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Excellent phone support!

Excellent phone support!
Superb quality and an absolutely fantastic design.

July 11, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Bob,

thank you for your great feedback! We are pleased to hear that you have received excellent phone support and that you are happy with the quality and design of your product.

Kind regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Best customer experience ever!

The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how customer foucused they were. This is definitely a company who puts the customer first! Many thanks to the Hudson Reed team!

Die gesamte Erfahrung mit Hudson Reed war herausragend. Zusätzlich hatte ich Kontakt mit dem Kundenservice, weil ich einen falschen Artikel bestellt hatte – und ich war begeistert, wie freundlich und kundenorientiert sie waren. Das ist definitiv ein Unternehmen, das den Kunden an erste Stelle stellt! Vielen Dank an das Team von Hudson Reed!

July 7, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Iosif,

thank you so much for your amazing feedback! We are really pleased to hear that you have received such great support from our customer service team.

Kind regards,
Your Hudson Reed Team

Sehr geehrter Iosif,

vielen herzlichen Dank für Ihre hervorragende Bewertung! Es freut uns sehr, dass Sie von unserem Kundenservice so toll unterstützt wurden und die Rücksendung Ihrer Ware freundlich abgewickelt wurde.


Mit freundlichen Grüßen,
Ihr Hudson Reed Team

Rated 5 out of 5 stars

Everything was ok

July 4, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Pausackl,

we are pleased to hear that everything was ok and we thank you for your positive feedback.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Excellent response

Excellent response, when item was damaged on delivered by a shipping company. Quick replacement organized.

July 8, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Schwarz,

thank you for your fantastic feedback! We are pleased to hear that a replacement for your damaged item was quickly arranged for you.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Great Deal

Perfect delivery. Perfect product.

That‘s how it should always be.

July 1, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Customer,

Thank you very much for your excellent feedback. We are delighted that you are happy with the delivery and the product itself.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, friendly support. Good quality items.

June 16, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Dahlke,

Thank you very much for your great feedback. We are delighted to hear that you have received a friendly support and are happy with the quality of the items.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Great product, great service

Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damage. Mounting instructions clear, easy to mount. We are happy!

June 10, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Andrea,

Thank you very much for your excellent feedback. We are delighted that with the help of our colleague Angela the problem could be successfully solved and you are happy with the product.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Product

Great product

June 4, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Stefan,

We are delighted that you are happy with the product. Thank you very much for your great feedback.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

I have now fitted out three bathrooms…

I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to none.
I can highly recommend this great company for anyone looking for a stylish and high quality bathroom at a good price.

June 5, 2025
Unprompted review
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Kynaston,

thank you for your excellent feedback! We are really pleased to hear that you've had such a great experience with us and that you are happy with support you received. We are also delighted to learn how happy you are with the products and hope that you will continue to enjoy your bathroom.

Kind regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Top Service

Top Service, very friendly

February 18, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Taskiner,

many thanks for your great review and we are very happy to hear that you received a good and friendly service from our team.

Kind regards
Your Hudson Reed Team

Rated 5 out of 5 stars

All worked properly

All worked properly, good quality, fast shipment, thank you very much !

April 9, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Kremser,

We are delighted to hear that you are very happy with the fast shipment and good quality of our products. Many thanks for your fantastic feedback!

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Everything Ok

Everything Ok. Good communication!

April 14, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Stöger,

thank you for your feedback. We are glad to hear that everything is ok and that the communication was good.

Kind regards,
Your Hudson Reed Team

Rated 2 out of 5 stars

not the best

Not the best quality was sure its better

January 15, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Steiner,

We are sorry to hear that you are not happy with the quality of the products. We can not see any previous contact from you reporting any issues. We will contact you directly to see how we can help you further and find a suitable solution for you.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Good quality for fair Price

Good Homepage and Shop. Good quality, nice Design. Fast delivery.

March 19, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear customer,

thank you for your feedback. We are pleased to hear that you are satisfied with everything and that the delivery of your order was fast.

Kind regards,
Your Hudson Reed Team

Rated 2 out of 5 stars

Quality not as high as expected

Looked like high quality on the photos and the price wasn´t cheap either... I am not a fan of the quality of the product... :-(

March 20, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Miss/Mrs Kleissner,

thank you for your feedback. We are sorry to hear that you are not happy with the quality of your product. We will contact you shortly in regards to this to see if you can assist in any way.

Kind Regards,
Your Hudson Reed Team

Rated 1 out of 5 stars

one packed is broken

March 19, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Ralph,

thank you for your feedback. We are really sorry to hear that you have received your order damaged. Unfortunately, we could not locate any contact from you in our system in regards to the delivery damage but we will get in touch with you shortly so that we can offer you a suitable solution.

Sehr geehrter Herr Ralph,

vielen Dank für Ihre Bewertung. Es tut uns sehr Leid, dass Sie Ihre Ware beschädigt erhalten haben. Allerdings konnten wir in unseren Aufzeichnungen leider keine Kontaktaufnahme bezüglich des Transportschadens festgestellt. Wir werden Sie aber in Kürze kontaktieren, um eine für Sie geeignete Lösung zu finden.

Mit freundlichen Grüßen,
Ihr Hudson Reed Team

Rated 5 out of 5 stars

Timely delivery

Timely delivery. Great after sale service.

February 3, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Henryk,

Thank you for fantastic review. We are delighted that you received your delivery on time and had a great after sale experience.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Super

Top Service

February 5, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Sehr geehrte Frau Wachter,

wir bedanken uns für Ihre tolle Bewertung und freuen uns, dass Sie einen Top Service erfahren haben.

Mit freundlichen Grüßen,
Ihr Hudson Reed Team

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