Con artists. Make out they're there to help, then leave you with not enough money to even feed yourself. Also moved 3.5yrs into the IVA and my rent increased. They refused to renegotiate with my cr... See more
Debt Free Direct
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See what reviewers are saying
I took out an IVA in May 2012 and paid it off in full in September 2013. However, it took these people until August 2014 to close my file as they could not sort out the PPI as clearly their departmen... See more
I sent an email requesting information on 22nd July. The reply was a standard we take 5 days to respond email. On the 3rd August I received the reply...a very long 5 days. The email said they want... See more
Do not trust dfd never answer call double your payments for no reason. I never missed a payment and they extended from 5 to 6 years. Please do not trust this company.
Company details
Information provided by various external sources
Debt Free Direct has been helping people with serious debts problems since 1997. Throughout this time we have become one of the UK’s largest personal debt advisers helping thousands of people every month. All our advisers are UK based and available to conduct a review without a prior appointment.
Contact info
Fairclough House, Adlington, PR7 4EX, Chorley, United Kingdom
- customersupport@debtfreedirect.co.uk
- debtfreedirect.co.uk
Great friendly service
DFD were very helpful and explained everything clearly. They didn't pressure me into anything that ididnt feel 100% comfortable with. I highly recommend their services.
Very great and pleasure to be with
I feel good relaxed also happy and stressfree to be with debt free direct-It feels like a new beggining-I am please with the help advice and information and instructions given:-)
Very professional service
I would like to thank everyone at DFD
they deserve all my prase . excellent service .
thay were fast in helping me control my dept problems
and I can move forward again
thank you
Everybody was so helpful and took control and helped me get myself together. A big thank you to debt free direct.
If you have any money worries phone them, talk to them and see what they advise. The advice is free and non judgemental. Take a leap of faith and watch and see what can happen.
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