Deco and Lemon Reviews 

2,412
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Goods arrived within the stated delivery period. Some external damage to the outer carton, but internal packaging ensured glass components were fine. Assembly was easy - but there must have been... See more

Company replied

Rated 5 out of 5 stars

The delivery was prompt and the items are as fully described in the advertisement . Of good quality and good value compared to similar from other sellers.

Rated 5 out of 5 stars

Very good customer services. I have been really impressed with my products and prices. Will definitely order from this company again

Rated 3 out of 5 stars

The combined products to make up a complete unit were not on offer. Instead I had to buy the parts and find the necessary fixing bits, like screws, from elsewhere.

Company replied

Company details

  1. Home Goods Store

Written by the company

En Deco and Lemon vivirás una experiencia única. Te ofrecemos una gran gama de productos de jardinería, decoración y bricolaje para el hogar. ¿Te apuntas?


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(2,412)

494 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product

September 1, 2026
Deco and Lemon logo

Reply from Deco and Lemon

Thank you so much for sharing your feedback! :) We’re delighted to hear you had a great experience with Deco and Lemon. We hope to see you again soon!

Rated 4 out of 5 stars

Service and communication is 100%…

Service and communication is 100% brilliant - once item picked up the problem began!! The courier service did not notify me of delivery date and when I received a call they were on their way but I was not at home. The driver was splendid though, he happily moved the delivery to another day and when it was delivered he was extremely friendly, helpful and professional.

August 5, 2026
Rated 5 out of 5 stars

Very positive experience

Very positive experience. Had to change the order mid way.. and they managed to change the order and issue me the refund due. Highly professional and transparent and honest.

February 20, 2026
Rated 5 out of 5 stars

Xmas Tree

I ordered my Xmas Tree from Deco and Lemon for Carrefour - it was hopeless! Wrong Size. After customer care a disaster. Their website is a disaster. Contacted Deco and Lemon in person - EXCELLENT!! They resolved the situation within the hour and made sure I got the correct tree within a few days and the Xmas Tree is of good quality and looks lovely!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Deco panels

The delivery was prompt and the items are as fully described in the advertisement . Of good quality and good value compared to similar from other sellers.

October 22, 2025
Rated 5 out of 5 stars

Perfect product

Perfect product, good price and good delivery. The only things could be better is the handles, little cheap but I changed them with others and it's perfect now.

March 30, 2025
Rated 4 out of 5 stars

Well designed, easily assembled, looks good. Solid product.

Goods arrived within the stated delivery period.
Some external damage to the outer carton, but internal packaging ensured glass components were fine.
Assembly was easy - but there must have been a modification to the product as the assembly instruction manual did not quite match the components. The feet assembly had been improved. Not a serious issue, but should be addressed.
One annoying thing was the 'Artikel No' label stuck on the glass was difficult to remove - require propanol to ensure no marks. Should not have been necessary. The tempered glass label came off cleanly.
But product looks good, is solid, is as described and met all expectations.

February 8, 2025
Deco and Lemon logo

Reply from Deco and Lemon

Thank you very much for trusting Deco and Lemon.
We hope to see you soon.

Rated 1 out of 5 stars

Broken goods upon delivery, customer services did nothing...

I ordered a plank of wood that was 3m long. When it arrived it was broken in two, diagonally, I am guessing from transport. I contacted them and they asked for a photo. Then I heard nothing, zero, nada. I tried to reach out again.... nothing. Disappointing and money down the drain. I bought this item in July 2024 and I am writing this in February 2025.

August 20, 2024
Unprompted review
Deco and Lemon logo

Reply from Deco and Lemon

We regret the inconvenience that occurred with your order and the delay in resolving it. We will take this into account to ensure that it does not happen again.

Rated 1 out of 5 stars

Very bad quality

Very bad quality, I had to trash the plastic box in the same day of delivery because it broke. 40 eur lost, will not order again there

February 8, 2025
Deco and Lemon logo

Reply from Deco and Lemon

We regret the quality in which the box arrived to you, we will take it into account so that it does not happen next time.

Rated 5 out of 5 stars

Rápido

Rápido. Todo ok.

November 13, 2024
Deco and Lemon logo

Reply from Deco and Lemon

Gracias por confiar en Deco and Lemon.
Esperamos verte pronto.

Rated 1 out of 5 stars

bad kwality

bad kwality. thin sticks. no longer order there anymore.

October 25, 2024
Deco and Lemon logo

Reply from Deco and Lemon


I'm sorry that the quality of your product was low, we will take it into account so that it doesn't happen again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look