Goods arrived within the stated delivery period. Some external damage to the outer carton, but internal packaging ensured glass components were fine. Assembly was easy - but there must have been... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery was prompt and the items are as fully described in the advertisement . Of good quality and good value compared to similar from other sellers.
Very good customer services. I have been really impressed with my products and prices. Will definitely order from this company again
The combined products to make up a complete unit were not on offer. Instead I had to buy the parts and find the necessary fixing bits, like screws, from elsewhere.
Company replied
Company details
Written by the company
En Deco and Lemon vivirás una experiencia única. Te ofrecemos una gran gama de productos de jardinería, decoración y bricolaje para el hogar. ¿Te apuntas?
Contact info
Barrio de los Dolores, 39, 03158, Catral, Spain
- 900373346
- hola@decoandlemon.com
- www.decoandlemon.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered for 150+ euro gardening…
Ordered for 150+ euro gardening products from their website. Never received an order confirmation or the products. It is not possible to contact them. I emailed, called and messaged via Whatsapp and they do not respond. Cannot get a refund. Do not trust this website.
April 8, 2020
Unprompted review
Reply from Deco and Lemon
Hi Sjors. As we can see the order was recieved with delay due to the COVID situation. We are Sorry for the inconvinience. If you have any other question just contact us by email. Best regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.