Bought dumbbell set A set is defined as 2 That implication was defined when ordered One set was delivered I have tried phone calls but cannot get a response Please resolve
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I cannot write a review as experience is in going. Received massager within reasonable time frame no complaints. Opened and used for 5 minutes and it began to sound like a jet taking off and then qui... See more
Reached out to company after filing a BBB and a paypal dispute, asking to please send return labels. Emailed them 9 times. They responded after a usual 5+ day, or so much longer, wait with "why do you... See more
I ordered dumbbells and canceled the order in less than an hour. I received an email saying they were evaluating my request. I sent several emails for four days, NEVER to receive another response. 5 w... See more
Company details
Written by the company
We love hearing your feedback! Here at Deep Muscles Massager nothing means more to us than providing you with the customer service you truly deserve. Please call at below mentioned contact details for queries, complaints regarding any purchase made via deepmusclesmassager.com
Contact info
United States
- info@deepmusclesmassager.com
- deepmusclesmassager.com
Hasn’t replied to negative reviews
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Every picture showed a set a dumbells
Every picture showed a set a dumbells. I showed up almost a month after I ordered and it only had one. It was a Christmas present that didn't come for Christmas and it wasn't what I expected
Very poor customer service!
DO NOT BUY FROM THIS COMPANY
I was not able to ever receive tracking from this company. It was to bw shipped before the holidays and did not arrive on time. The tracking came the first week of January after I bought another set. ( these were not even a weight set, charged double for 1 weight only) They do not answer emails, the phone number is non working ( straight to voice-mail or busy) DO NOT BUY FROM THIS COMPANY
Very poor (nonexitance) customer…
Very poor (nonexitance) customer service.
Item that was supposed to be delivered in 2 to 5 days, arrived in 15 days.
Received my massage gun
Received my massage gun, and it doesn’t hold a charge. Can’t get it to work and would like a refund.
I ordered 2 of these and gave both as…
I ordered 2 of these and gave both as gifts one worked and the other did not. I have emailed 3 times and every time I try to call the phone number it is busy. It has been over a week since I tried to contact and no one has responded. So frustrated with this company and the lack of customer service.
IT DOES NOT WORK
Reached out to company after filing a…
Reached out to company after filing a BBB and a paypal dispute, asking to please send return labels. Emailed them 9 times. They responded after a usual 5+ day, or so much longer, wait with "why do you want to return?" And then being ignored, so items were refused. Buyer beware.
Product did not work at all!!
Product did not work at all!!! Cheap flimsy controller and parts. Packaging was horrible, just a ball of tape.
You did not deliver my package!
You did not deliver my package!! You now have it return to sender!! Tracking number below. Please deliver my package!!
420975029274890109524025692703
Wish I could give zero stars
Wish I could give zero stars. False advertising and misleading the consumer. I am pursuing legal action with the Federal Trade Commission.
This company is plain fraud
This company is plain fraud. They won’t send products and won’t abide by return policies. Do not get caught in this scam.
Still did not receive my product
I am getting frustrated by keep getting reviews and have not received my product.
guys contact me please i never received…
guys contact me please i never received the package
SHAMELESS SCAM
Do not ever purchase from them. They shipped me a dysfunctional product that I gave as a Christmas gift. I immediately reached out for a return, they've been missing for months at a time and 8 months later respond saying that I am outside their 30-day return policy and unable to receive a refund. Unbelievable.
Website is misleading
Website is misleading. A picture of a SET of dumbbells - with a price of “$199” next to it. And then they only shipped a SINGLE dumbbell. Plus a lot of “phony” endorsements to make them seem LEGIT. Lots of complaints with Better Business Bureau. 0 communication. Impossible to reach.
I didn't receive the product tried…
I didn't receive the product tried reaching out to the company through emails calls and no response
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