Deer Box Ltd Reviews 

1,877
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the exceptional quality of the meat, noting that items arrive securely wrapped, incredibly fresh, and consistently delicious across multiple orders. Consumers also find the online ordering process completely straightforward and express deep satisfaction with the prompt, reliable delivery service provided. Some reviewers were not happy with occasional courier delays that caused delivery boxes to arrive late or partially thawed on doorsteps. A few other people also felt that certain food items lacked the expected flavor intensity or noted minor order fulfillment and voucher issues.

What people talk about most

Quality

Customers had positive experiences with quality, noting that the produce is always great and meticulously... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages arrive promptly and on the... See more

Service

Clients share satisfaction on service, frequently highlighting excellent communication and timely support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Deerbox several times over the last two years. The product is always super. Matches the description. Tastes great. Delivery schedules are kept. New ranges are added. I’m happy to recomm... See more

Rated 5 out of 5 stars

Excellent service, kept in the loop at all stages. Superb packaging & the meat looks fabulous although not yet tried it. THANK YOU guys & very much look forward to savouring the delights. 🍷

Rated 5 out of 5 stars

Delicious venison steaks and wild boar/ pork sausages and fallow deer bacon meticulously packed, arrived on time. We haven’t eaten it all yet - there is still some in our freezer. The meat keeps very... See more

Rated 5 out of 5 stars

Excellent service . Good quality products which were well packaged. Clear communication about delivery etc. Tried the venison pies this time .... very tasty. The individual one is more than enou... See more


Company details

  1. Natural Foods Store
  2. also in
  3. Butcher Shop
  4. Farmers' Market
  5. Meat Processor
  6. Meat Products Supplier
  7. Meat Wholesaler

Written by the company

Wild venison meat harvested ethically and sustainably, delivered to your door. Be part of the solution and help UK biodiversity by eating super healthy wild venison at home. Wild venison is a delicious, healthy and extremely sustainable protein. The UK countryside has the highest levels of wild deer ever recorded and the effects of these high numbers is having adverse effects on the UK countryside, biodiversity and other wildlife. Wild venison is not farmed, totally free ranging with no medicines, steroids or feeding supplements. Wild venison is a light and delicate meat, low in fat and contrary to belief is NOT strong flavoured. Wild venison is easy and quick to cook and can be used to replace traditional meats such as beef and lamb in every day recipes from steaks to curry to Bolognese. Deer Box brings you fully FSA inspected wild venison, sustainable and ethically harvested and expertly butchered delivered direct to your door. What makes Deer Box different is that all the venison that is inspected and butchered is only taken directly from estates and deer managers. So not only do we know where each animal came from but the venison is listed by species and cut. Why? Because it matters and we believe that the customer should be fully informed. Select standard boxes or make up bespoke boxes with the species, exact cuts and sizes that you require. Orders are dispatched twice weekly on Tuesdays and Thursdays and are delivered on a next day service to your door. With no minimum order value and free delivery on orders over £120, Deer Box is extremely flexible and offers the largest choice of venison in the UK. So if you like the idea of a meat that is tender, easy to cook, super healthy and by eating this super protein at home you are helping the UK countryside and its wildlife then look no further and give DeerBox and try. Use the code FIRSTBOX at checkout for free delivery on your first order.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,877)

389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and delicious

Great service, really easy to order and collect. Brilliantly packaged so the meat stays totally frozen after sitting in my car all day. Delicious products! The Pave steak is more tender than beef fillet and the sausages are amazing!

February 5, 2026
Rated 5 out of 5 stars

Deer box is amazing

Deer box is amazing - it has totally replaced all other meat products for me. The team are also massively helpful and highly responsive. I would (and have) highly recommend Deerbox to anyone

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent produce

I've just ordered my third Deerbox and have been delighted with both the quality of the produce and standard of service. The mince, sausages and burgers have gone down really well with my family and I particularly recommend the casserole venison, which is absolutely delicious (far nicer than beef). Deliveries arrive on the stated day and are well packed. It's great to have access to sustainable, ethically sourced, quality meat.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Recently bought a mixed venison box, so far had casserole, sausages and burgers all of it excellent. The slow cooked casserole was the nicest venison I think I've had. Looking forward to the steaks and shoulder. Won't hesitate to buy again

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Superb quality venison

“Superb quality venison, really tender” said my son who was a specialist butcher.
Great service, good delivery.

Thank you Deer Box - you are now my go-to provider for really healthy and high quality meat.

February 3, 2026
Rated 3 out of 5 stars

Let down by the delivery

The meat was very good but delivery was not. The website did not automatically show our full address. The delivery was a day late and we had to check that that would not cause any problems.

January 30, 2026
Deer Box Ltd logo

Reply from Deer Box Ltd

Thank you for your feedback — we’re really pleased to hear you enjoyed the quality of the meat, as that’s always our top priority as we are a food business, not a delivery company.


In terms of delivery, we use DHL because of their strong reputation for meeting delivery timeframes and handling perishable goods appropriately. As a food business, maintaining the quality and safety of our products in transit is extremely important to us, so we choose partners that can support that. That said, we completely understand how frustrating delays can be, especially when you’re expecting a delivery on a specific day.

Our website can occasionally have address-entry issues depending on how details are auto-filled, but customers are always able to enter the address manually to ensure everything appears correctly. We’re also continually working to improve this.

We actively track all of our shipments and do our best to monitor any delays as they happen. If we see that an order is running late, we’ll always look into it straight away and take action where needed. In the worst-case scenario — if a delay were to affect product quality — we would of course replace items to make sure our customers are looked after.

We really appreciate you flagging this and hope to provide a smoother delivery experience for you next time.

Rated 4 out of 5 stars

The venison was delicious, delivery not so great.

The venison was delicious, and still frozen when it arrived. Unfortunately the delivery person thought it was ok to dump the box on the ground in front of the front door. They didn't ring the doorbell or knock. We had no notice that it was coming, no notice it had been delivered. Given the solid rainfall, not surprising that the box was absolutely sodden. Fortunately, the contents were intact and still frozen.

January 18, 2026
Deer Box Ltd logo

Reply from Deer Box Ltd

Thank you so much for taking the time to leave a review. We’re absolutely delighted to hear that you enjoyed the venison and that it arrived in perfect condition and still frozen — as a food business, the quality and taste of our produce is what matters most to us, so it’s wonderful to know it hit the mark.

We’re very sorry, however, to hear about your delivery experience. We use DHL as our courier partner and expect the same level of care in delivery as we put into preparing and packing our products. Leaving the parcel without knocking or ringing the bell — especially in heavy rain — isn’t the standard we’d hope for, and we completely understand your frustration.

If you’re able to, it would be really helpful to also share this feedback directly with DHL, as they’re best placed to address the delivery handling and ensure it doesn’t happen again. That said, we do pass customer feedback on to them and will make sure this is raised with our account manager too.

We truly appreciate your understanding and are very glad the venison itself was enjoyed. Thank you again for your support — it means a lot to our small food business.

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