Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... See more
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Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... See more
Company replied
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... See more
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... See more
Company details
- Outerwear Store
- Clothes and Fabric Manufacturer
- Clothing Store
- Clothing Supplier
- Men's Clothing Store
- Women's Clothing Store
Written by the company
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Contact info
Unit 7N Nobel Road, N18 3BH, London, United Kingdom
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3.2
Average
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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Reply from De La Creme Fashions
Thanks for your kind words Charles. We're glad you were satisfied with your order. We are proud of our british roots and love to spread our british quality outerwear worldwide. We're glad you were satisfied with the coat and its quality. Hope to deal with you again.
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The coat is beautiful
I received the coat and really like the quality. It feels very warm too.
May 14, 2022
Reply from De La Creme Fashions
Thanks for your kind and honest words Alice. We're glad you were satisfied with your order. We are proud of our british roots and love to spread our british quality outerwear worldwide. We're glad a lovely Canadian customer like yourself was satisfied with the warmth and quality. Hope to deal with you again.
Jay
What a lovely coat
What a lovely coat. The hood covers well and sits so nicely above my head and shoulders.I have mentioned before the pocket are not deep enough But that’s fine because the coat is so warm nd well made. Good quality definitely the Best Buy this year.
April 6, 2022
Reply from De La Creme Fashions
Thanks for your kind and honest words again Rifhat. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
Reply from De La Creme Fashions
Thank you so much for your kind words Shannon. We really appreciate it! 💛
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Love this coat
I have been looking for a navy woollen fitted coat for a long time but hadn’t been able to find one that looked good, was reasonably priced and came in navy. Well now I have! I was fully expecting to have to send it back as the price was really good compared to many other brands but it is lovely. It fits really well. I generally buy a size 12 but occasionally have to go up to a 14. I debated on size but went for the 14 and am glad I did. It is super comfy with plenty of room to move round the shoulders even with a jumper on, and best of all it is really warm without being heavy.
March 10, 2022
Reply from De La Creme Fashions
Thanks for your kind and honest words Sian. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
Reply from De La Creme Fashions
Thanks for your kind and honest words Chris. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
Fabulous
Great choice of coats, fabulous quality and service. Coat is as advertised and true to size. Love the glamour of the design and the fur.
February 26, 2022
Reply from De La Creme Fashions
Thanks for your kind and honest words Alison. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
A great coat and great fit.
The coat I ordered is just what I wanted and have been looking for for a long time. Timely emails about delivery. A very efficient and professional service. However... the 4 stars reflect the item being too tightly packed and therefore slightly crumpled. I'm hoping the creases will drop out over time. If not, I'll drop it off at the dry cleaners for a quick press. All in all, a great experience. Will definitely shop with De La Creme again in the future.
February 15, 2022
Reply from De La Creme Fashions
Thanks for your kind and honest words Elaine. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
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Reply from De La Creme Fashions
Thanks for your kind and honest words David. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
Fantastic customer service
Fantastic customer service. Wrong item delivered. When I contacted customer service via their messaging service I quickly received a call back and a promise to send a replacement out immediately. Very happy with the coat received. Just like photos and true to size. 100% for quality and customer service.
February 5, 2022
Reply from De La Creme Fashions
Thanks for your kind and honest words Sally. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. We're glad we got there in the end. Thanks again for having faith and shopping with De La Creme Fashions.
The picture of the item I ordered was…
The picture of the item I ordered was nothing like what I did receive it's a shame I wanted to alot of others items from de le creme fashion but no way now
February 1, 2022
Reply from De La Creme Fashions
Hi Aba, We're sorry to hear you feel this way. We have emailed you regarding this to see if we can rectify this situation.
They had a great selection of coats
They had a great selection of coats & I found a lovely cashmere one with a hood that I loved. It was carefully packed without over packing & I'm really pleased with the quality.
January 16, 2022
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Fay. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
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The best customer service and I adore…
The best customer service and I adore my black military style coat. Really great quality and exactly what I was looking for.
January 16, 2022
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Kelsie. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Max. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Mainly good
The coat is lovely, better than I expected and the delivery time was good too.
The only problem I have is with communication, if they sorted that it would be a 5 star review
January 13, 2022
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Mrs Lynch. We really appreciate your custom and kind words about our product and service. We were short staffed due to covid related reasons so there were delays expected on order/query processing. We thank you for understanding.
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Casey. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
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No delay in taking payment.
No delay in taking payment.
Still, awaiting delivery - without any update information.
You make your own conclusion??
December 27, 2021
Reply from De La Creme Fashions
Hi Mike,
Sorry to hear about your disappointment. We have emailed you in hopes of leaving you a satisfied customer. Please check your email and respond to us so we can help you out and solve this matter. Thanks
De La Crème sent out a lovely coat
De La Crème sent out a lovely coat, however it was it was a bit too small when I added layers of jumpers. De la crème was able to accommodate me and send out a new one just in time for Xmas. The coats quality isn’t great and it looks identical to the pictures. Will be shopping here again.
December 20, 2021
Unprompted review
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Fiorella. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Cathie. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
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