Delaney's Reviews 

206
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding support and guidance provided by the team throughout property purchases and sales. Reviewers emphasize that staff members are exceptionally helpful, professional, and always available to answer any questions promptly. Consumer feedback frequently praises the efficient communication that keeps buyers and sellers fully informed at every single stage of the process. People genuinely appreciate the proactive approach and dedication shown during difficult situations, ensuring transactions progress smoothly. Many individuals express complete satisfaction and state they would gladly recommend these reliable services for any future property needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

People report positive experiences with service, frequently praising the outstanding support and professional... See more

Customer service

Consumers find customer service to be exceptionally supportive, frequently highlighting continuous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i would like to thank Delaney's Estates Agent for their excellent service on buying our first home. From our first time enquiry to getting the keys, the service was outstanding. Them team was helpfu... See more

Company replied

Rated 5 out of 5 stars

Great service from everybody at Delaney's! Rhianna helped me from the beginning helping me find my first home and then Nicola has been fantastic keeping things moving and progressing all throughout th... See more

Company replied

Rated 5 out of 5 stars

My family cannot recommend Delaney's more highly ! We had a difficult situation that was handled with absolute professionalism and support throughout. We were informed at every single stage of next... See more

Company replied

Rated 5 out of 5 stars

Delaney’s had been recommended to me by a former neighbour who had a great experience when selling her home. I am so glad I followed her lead as I received the best service from them! I have particula... See more

Company replied


Company details

Written by the company

As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(206)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic sales team

Fantastic sales team. Friendly, efficient and fast - which enabled us to make the stamp duty cut off. Highly recommend!

June 22, 2021
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Reply from Delaney's

Thank you for your amazing review Nicola, we are glad we managed to assist you to meet the stamp duty deadline and we hope you enjoy your new home.

Rated 5 out of 5 stars

Really friendly efficient stafff

Really friendly helpful staff, good service answered all questions and returned any messages left straight away. Would highly recommend them.

June 22, 2021
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Reply from Delaney's

Thank you Debra for your fantastic review. We are glad you enjoy your Delaney's experience and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent agent

From the start to the end of your purchase this team is absolutely fantastic and go above and beyond to ensure the final purchase of your house is completed! Amazing team and always available to speak and help out. Thank you for helping finding us our dream home!

June 18, 2021
Unprompted review
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Reply from Delaney's

You are more than welcome! We are so glad to be able to be part of your dream home journey. If you ever need any further assistance please don't hesitate to give us a call.

Rated 5 out of 5 stars

Thank you Delaney's for your excellent service

Thank you Delaney's for your excellent service. Your communication with us was very proactive and appreciated: always efficient and responsive. You willingly went the extra mile for us. Jacqui and Lee in sales progression have been so helpful.

June 11, 2021
Unprompted review
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Reply from Delaney's

Thank you for your superb 5 star review Margaret, we are extremely grateful for your kind words and it was a pleasure assisting you.

Rated 5 out of 5 stars

A service second to none!!

A service second to none - extremely professional and friendly service. I would certainly recommend.

A massive thank you to Lee Blackburn and the Harold Wood team at Delaneys for making my move a less stressful experience!!

May 29, 2021
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Reply from Delaney's

We are delighted to hear your amazing 5 star review. We will be sure to pass on your feedback to Lee and the Harold Wood Team. We hope to assist you again in the future.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, jo from your Hornchurch branch has been brilliant from the start.

May 24, 2021
Unprompted review
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Reply from Delaney's

Thank you so much for your 5 Star review! We work hard to offer the best service and we love hearing feedback such as yours. Please get in touch if we can assist in any way.
Kind Regards,
The Delaney's Team.

Rated 5 out of 5 stars

We found the service excellent

We found the service excellent. Giving regular feedbacks. Once property STC, we were kept informed of progress and what next steps were. Would highly recommend Delaney’s

May 23, 2021
Unprompted review
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Reply from Delaney's

Thanks for the awesome review! We work hard to meet expectations like yours and we hope to assist you again in the future!
Kind Regards,
The Delaney's team.

Rated 4 out of 5 stars

Very helpful overall

Very helpful overall. Every time I called with a query it was resolved.

Could be a more proactive on an occasion or two

May 23, 2021
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Reply from Delaney's

Thank you very much for your review and your feedback, we will take this on board to ensure we meet and exceed expectations.

Rated 5 out of 5 stars

Excellent very helpful

Excellent very helpful
Dragon and lee very helpful and very good at there job, tell you as it is,
Most agents will tell you lies after lies had very bad experience in the past, first time dealt with delanys I was very happy
Thank you for everything
Ms Hussain

May 17, 2021
Unprompted review
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Reply from Delaney's

Thank you so much for you 5 star review. We are glad to hear we made the experience a positive one for you and you felt comfortable throughout. It will be a pleasure to assist you again in the future. Kind Regards, Delaney's Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, cannot fault anything. Inspections done on time They are very efficient and I have never had any problems. The people I have dealt with have always been very polite, pleasant and helpful. I would recommend to anyone who has a property to let or are buying or selling.

May 13, 2021
Unprompted review
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Reply from Delaney's

Thank you so much for your fantastic 5 star review. We hope to continue this pro-active and positive experience for you, if there is anything else we can assist you with then do not hesitate to get in contact with a member of our team.

Rated 5 out of 5 stars

Really good service at extremely reasonable rates

First time using a letting agent, rang 5 agents in total, Delaneys were not only the best priced but also by far and away the best service. For a letting "newbie" they offered up plenty of advice, quickly found tenants and were really helpful with some advice as to what i should be looking for in a prospective tenant. They were also a LOT cheaper than some of the other agents i looked at (in one case by over 34% cheaper)

Special mention to Jo Lockwood and Gemma Dawes who have been great on the communications front and keeping me up to speed when there were any actions required by me.

Yeah, really good overall.

May 5, 2021
Unprompted review
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Reply from Delaney's

Thank you so much for your amazing 5 star review. We are so happy that we were able to assist you when finding the perfect lettings agent for you. Please don't hesitate to contact us if you have any further queries. Best wishes, All at Delaney's.

Rated 5 out of 5 stars

I'm so pleased that I chose Delaney's…

I'm so pleased that I chose Delaney's to sell my property. The initial experience of Delaney's from the valuation was very personable, kind and respectful. I had the same experience throughout the cycle. Delaney's are big enough to do a great job at selling a property, yet small enough that they can take the time to personally care about your case and be right with you through the highs and lows of the house moving process. Lee & Jacqui in particular are wonderful. They are efficient and the support from Delaney's was outstanding from start to finish. Thank you.

April 27, 2021
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Reply from Delaney's

Thank you for your amazing 5* feedback. We strive to continue to offer this high level of service and hope to be able to assist you again in the future.
Best Wishes,
The team at Delaney's.

Rated 5 out of 5 stars

Couldn’t be happier!

Second sale through Delaney's in the past three years and it's the second time I've been so impressed by their work. From the original valuation appointment to completion I was kept informed of all developments and couldn't be happier. Nothing is too much trouble and the whole team is friendly and professional.

Special mention to Lee and Jacqui who fought to get things done to our timescales. Can't say thank you enough.

April 26, 2021
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Reply from Delaney's

Thank you for your such kind words, we are all delighted that you had a positive experience using Delaney's services and we hope to be able to assist you again in the future.

Rated 5 out of 5 stars

Delaney's were extremely helpful with…

Delaney's were extremely helpful with my move! I have used a letting agency before and i can say Delaney's was much more straight forwards and helpful! The two lady's i dealt with made the process much more easier for me. I would recommend this estate agent to anyone i know who is looking to buy or rent.

April 16, 2021
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Reply from Delaney's

Thank you for your amazing 5 star review. We are so happy that we were able to make your move as easy and stress free as possible for you and we look forward to being able to assist you again in the future.

Rated 5 out of 5 stars

Great Service

This is the second time in using Delaney’s. They don’t disappoint.
Friendly, but above all, professional and good to deal with.
Any questions are answered promptly.
In fact, you’ll probably wait longer for an answer from your Solicitor than from the staff at Delaney’s.

April 14, 2021
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Reply from Delaney's

Thank you for your fantastic 5 star review and for continuing to support our business. We appreciate your kind words and it is a pleasure to assist you. We hope to work for you again in the future.

Rated 5 out of 5 stars

Best Estates Agents in Harold Wood!

Every member of Delaney’s I have dealt with have been friendly, professional and very helpful during the sale of my property. They kept me well informed and were always happy to answer any queries I had. Highly recommend using this estate agents.

April 14, 2021
Unprompted review
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Reply from Delaney's

Thank you for your FANTASTIC 5 star review and for recommending our services. We look forward to helping you again some day in the future.

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